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Wilshire Bridal Salon

Los Angeles , CA

LOCATION

3820 Wilshire Blvd
Los Angeles, CA US 90010 (map)

PHONE

213-388-2297

WEBSITE

View website
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ABOUT US

Bridal Gowns ALLURE CASABLANCA ENZOANI IMPRESSION KITTYCHEN LA SPOSA MAGGIE SOTTERO MORI LEE PRONOVIAS Contact Wilshire Bridal & Tuxedo 3818 Wilshire Blvd. Los Angeles, CA 90010 Click... Read more
Bridal Gowns ALLURE CASABLANCA ENZOANI IMPRESSION KITTYCHEN LA SPOSA MAGGIE SOTTERO MORI LEE PRONOVIAS Contact Wilshire Bridal & Tuxedo 3818 Wilshire Blvd. Los Angeles, CA 90010 Click here for directions on Google Maps. Toll free: 1-888-999-WEDD (9333) Tel: 213-365-9333 Fax: 213-388-2298 wilshirebridal@yahoo.com Store Hours: Monday, Tuesday, Wednesday - 10:30am to 6:30pm Thursday, Friday - 10:30am to 7pm Saturday - 10am to 6pm Read less
Dress & Attire

REVIEWS

4.1
out of 5.0
4.1/5.0
4.1/5.0
3.9/5.0
4.1/5.0
4.1/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
Ms. Kim and her staff were very phenomenal and professional from my first visit to the store to my last, when I returned the dress to have it restored for safe keeping.

They gave me a outstanding deal for the cost of my wedding dress. So much so, I had purchased it without even a second guess.

Their great suggestion of accessories complimented my wedding gown beautifully.

When I returned for my fittings Ms. Kim and her staff made sure the dress fit perfect without question. The detail of the bustle on my dress was expertly done and made my wedding gown that much more beautiful.

I would recommend them a million times over to anyone in search of a wedding gown.
Services Used: Dress & Attire
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sandra
Wedding:
6/14/2014
0.5/5.0
This was by far the WORST customer service I have EVER experienced. I came into Wilshire bridal as a returning customer (my sister purchased her dress from here and had a decent experience three years ago). When I went in I knew exactly which dress I wanted but did not see it in the store, I then asked if they carry the line and Kim the owner said they can order any dress from the Allure line. So then I asked about the one particular dress I was interested in and she agreed that she can order the dress and it would take about 6 months from order to deliver. Then I asked for the price she quoted me $1700 and then corrected herself and said $1690. I didn't even bother to bargain, this price was in my range and said that I would still pay the $1700. She asked for a $900 which I gave in mid July and cleared out of my account a few days later. At this point I assumed my dress order had been placed. Fast forward to September 12th and I get a call from Kim from Wilshire Bridal, at first I got SO excited thinking YAY my dress is here can't wait to try it on. Instead what she tells me is that her store is closing. I said okay not a problem have the manufacturer deliver it my house and I would find a place to do the alterations. She said she couldn't do that and that the manufacturer can only deliver it to authorized stores, so then I said to deliver it to a nearby authorized store and I would pick it up. She then said she couldn't do that either. At this point I realized something was very fishy. Because right away she said she would refund my deposit and I said how can you refund my deposit if you already ordered the dress in mid July, she said she ordered the dress later (sometime in August). I would think the manufacturer of the dress would not allow for a cancellations for free. Kim then stated her parents are really sick and she was going to move out of the country to her home country. I said you can't possibly think this is proper business etiquette an
Services Used: Dress & Attire
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Lilian
Wedding:
6/1/2013
4.6/5.0
I went to Wilshire Bridal specifically because it was an authorized Enzoani dealer. They did not have a huge selection, but had the dress and accessories that I wanted. The customer service is not the best, but if you know what you want and are not necessarily looking for guidance or support they are fine. The seamstress, Nelly, is amazing. She pays a lot of attention to detail and just wants you to feel comfortable and look your best. Since I was planning from out of state, I had to schedule my fittings in advance. They did call me the week before a fitting I had scheduled almost three months prior asking me to reschedule, which caused a little stress since I only had a few days at home and a lot of other wedding planning meetings to juggle around. Other than that, everything was fine. I loved my dress and loved my alterations, and that was all that really mattered!
Services Used: Dress & Attire
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Michelle
Wedding:
10/27/2012
4.6/5.0
I live in San Diego but ended up buying my wedding dress in Los Angeles because it was such a great deal. I went to Wilshire Bridal because I they had a specific dress I was looking for. I ended up trying on the dress but didn't love it so the saleslady pulled another similar dress for me. It was perfect. Even after she knew it was the dress for me, she was still so helpful and patient while letting me try on other styles just to make sure. The seamstress is very knowledgeable and steered me in the right direction with the alterations including taking in the dress, adding more crinoline, and creating a beautiful bustle. Make sure to make an appointment, the shop can get really busy but the ladies in there are so nice and easy to work with.
Services Used: Dress & Attire
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Fernanda
Wedding:
10/7/2012
5.0/5.0
I was looking for my wedding dress for months without luck. I must have been to 10 different bridal salons. I walked into Wilshire Bridal without an appointment. Not only did they welcome me, but the staff was extremely helpful. I found THE DRESS within an hour and it was a sample! My wedding was still 6 months away and since it was a sample, I worried that they would put it back on the floor so that others could try it on. So I dropped in unannounced a few times, just to see. Each time, the dress was in their back storage room safe and sound. I would recommend them to anyone looking a wedding dress or apparel.
Services Used: Dress & Attire
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Summer
Wedding:
8/17/2012
3.5/5.0
I loved my dress and the alterations and cleaning were great. I did notice that there was never anyone available when I arrived for appointments and the customer service was not the best. =(

I would recommend if you don't care about being treated special. The dresses were lovely.
Services Used: Dress & Attire
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Jessica
Wedding:
6/16/2012
0.5/5.0
Please don't rent your dresses or tux here if you want to look at least halfway decent on your wedding day or have to drive from Brea to Los Angeles everyday because they just can't seem to do their job properly. My husband came home with all the tuxes then realized that he's got no shirt, wrong vest color and jacket was too big. We had to take everyone's tuxes back to get it fixed because they did not do it right. We had to rush there on a Friday morning to get it fixed because some people can't do their job right, when we should be preparing for the rehearsal dinner and Korean wedding ceremony at night. I absolutely hate this place! I wish i can turn back time and not rent the boys' tuxes here. All their tuxedos didn't fit properly and they laughed it off that they didn't give my husband a shirt and wrong vest color. They didn't apologize or was sympathetic at all. They are a horrible business. They don't care that they are in the business that deals with people's special day. People only get married once but they don't give a shit. They will just laugh it off when they ruin your wedding. My husband did not feel good on wedding day because the asshole wouldn't re-alter his jacket which was obviously too big. They told him that it is suppose to be like that. We paid extra for slim fit for everyone and they were all boxy cuts. It was not slim at all. Also they tried giving us pleated pants when we specifically said no pleated from the beginning.

Please don't come here no matter what your mother or mother in law or their friends say about this place. Moms seriously doesn't read yelp and don't know what is going on until after the wedding. Your special day should be beautiful and everyone should look and feel good. Don't come here and let them ruin that for you. It is not worth it.
Services Used: Dress & Attire
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Hope
Wedding:
8/31/2010
5.0/5.0
My relationship with Wilshire Bridal began a while back. I e-mailed the store, but never got a response. Since it was listed as an authorized retailer for many of the dress designers that I was looking at, I decided to go in anyway one day during the middle of the week. The store was empty and despite the fact that I was a “walk-in”, I was helped out. The store was well organized and nicer than I thought it would be based on the outside. They had an entire wall of Maggie Sottero gowns all enclosed in plastic garment bags and an entire wall of Pronovias (with a few Enzoani/Anjolique's in the mix). I used to go past the shop on the way to school and always admired the gorgeous gowns in the window, so it was really refreshing to see that they had so many stunning gowns on display. I told the first salesperson what I was looking for and she left to go find Kim. I then repeated to Kim what I was looking for and she honestly told me that they didn't have exactly what I was describing but that they could order anything for me and that I was free to look around the store. I did and she was kind enough to pull a dress off of a mannequin in the window so I could try it on. At one point another bride with a scheduled fitting came in and took Kim away from me. She kept apologizing to me and reassured me she'd only be a few more minutes. I thought that was nice because anyone else would’ve prioritized the appointment and let me the “walk in” just wander, but she wanted to show me that she appreciated my potential business.

After a short wait, she led me to a dressing room. It was spacious (but in need of a quick sweep) and she helped me in and out of dresses. The first few were obvious "no's" and she knew it too. She was very blunt in telling me what looked good and what didn't for my small frame. Not once did I feel like she was pressuring me to buy something and it felt like she was genuinely interested in helping me find a good idea of what I wanted in a wedding gown.

I didn't end up liking any of the ones I tried at that visit, but she shook my hand anyway and gave me her card and told me that when I was ready she could order anything for me and get me a great deal. I thought that was cool. After going to several more bridal shops, I decided to look at Wilshire Bridal again. I had set my sights on a Pronovias dress and was hoping that they’d have the sample. They didn’t, BUT had an even prettier Pronovias on the mannequin. Kim was kind enough to undress the mannequin and let me try on the dress. I didn’t weep or get emotional, but felt that the dress seemed appropriate for me. Even Kim thought it was the one for me, so although I didn’t get it right then (I had to go home and think about it) I returned to buy it a few days later. Kim gave me a very generous discount on it and quoted me a reasonable amount for alterations so I felt comfortable giving them my business. The dress came in quicker than anticipated and every time I went to the store, my family and I were greeted and welcomed and it just reassured us that we picked the right bridal shop. I had a lot going on in my personal life in the months leading up to the wedding so my weight fluctuated and I had to have a lot of alterations, but Kim never made it seem like I was a bother or that she couldn’t handle my changing body shape. She was so kind and sweet and I’m so grateful that she took care of me and my dress all that time.

When it came time to pick up my dress, it was ready on time and in perfect shape. She charged me less than what she had quoted me months prior for alterations, which was a very nice gesture despite of how often we had to let it out and let it in. She made a wonderful bustle for my gown and taught my sister and dad how to bustle it and gave me a cute garment bag in my wedding color for it. I’m so glad to have met Kim and I would definitely recommend Wilshire Bridal if you want a unique wedding dress.

Side note: They do have a small parking lot adjacent to their shop, but it’s a little tight. Also, Saturday’s seem to be really busy so try to visit on another day. I have read other reviews for them talking about a “language barrier”. I didn’t think it was a big deal or even noticeable so don’t let that keep you from visiting this charming shop. I’ve also read reviews where brides complain about the dresses being in plastic bags. I didn’t think that was a big deal. They sell the samples sometimes so it makes sense for them to keep the dresses as clean as possible by keeping them in bags. I found it very easy to sift through the dresses despite them being in bags and since I had already perused the websites of the designers that Wilshire Bridal carried, I familiarized myself with the dresses so I was able to recognize them from memory and didn’t have to have the dresses out in the open for me to really “see” them. They actually have the designer dress books on the coffee table so you can glance that before you start sifting through the racks. So don’t let slightly negative comments like that deter you from visiting the shop. :)
Services Used: Dress & Attire
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adri
Wedding:
8/28/2010
5.0/5.0
I rented my bridesmaid dresses from Wilshire Bridal and Tuxedo and they were very nice and helpful. They measured each bridesmaid and did alterations as to make sure the dresses fit them perfectly. Everyone commented on how nice the dresses were and it was easy just returning them without us having to dryclean them. Would recommend them to any bride looking to rent wedding dresses or bridesmaid dressses (and tuxedos for the GMs!)
Services Used: Dress & Attire
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hip2bcubed
Wedding:
4/11/2009
4.6/5.0
They were very helpful and provided great suggestions on how to alter the dress to fit my body and style and budget. They also have unique hair accessories there.
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.7/5.0
I got my dress here, literally last minute after having a bad experience up north. Sort of spur of the moment, I walked in while on vacation and ended up finding a gorgeous dress for really cheap. I tried it on, and flew down two more times to see the deal through. The woman who altered it for me did an AMAZING job for only being able to fit it once. AND they cleaned it for me, no charge.
I looked like a movie star on my wedding day and it's because of their super speedy service and 0 condescending attitudes like most bridal salons seem to have a problem with.
I would definitely recommend them!
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Excellent! They had a dress I wanted that more expensive/glamorous Bev Hills salons, as well as the flag-ship London store had advised was not yet available! Did an amazing job with alterations as well. Very good price/value. i also ordered my bridesmaid dresses here too - which were excellent!
Services Used: Dress & Attire

MAP

 
3820 Wilshire Blvd, Los Angeles, CA 90010 See On Map
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