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Wilson Diamonds

Provo , UT
CONTACT US
CONTACT US

LOCATION

404 W 2230 N
Provo, UT 84604 US (map)

PHONE

801-226-2565

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Finding beautiful inexpensive engagement rings in Utah can be an exhaustive task.Wilson Diamonds makes finding the best engagement rings in Utah easy!
Finding beautiful inexpensive engagement rings in Utah can be an exhaustive task.Wilson Diamonds makes finding the best engagement rings in Utah easy! Read less
Jewelry

REVIEWS

4.6
out of 5.0
4.7/5.0
4.6/5.0
4.7/5.0
4.4/5.0
4.5/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiancee had my engagement ring custom made at Wilson Diamonds. They have a lovely store with the perfect lights to make all of the diamonds sparkle like crazy! All of their employees are super friendly and patient. They created the custom design in a CAD program and were willing and quick to make changes along the way. They also found us an amazingly high quality diamond. They were more than willing to go over all of the options and to find us the best quality diamond in our price range. The finished ring was perfect and I'm so happy that it has some very unique touches. Wilson Diamond also holds to their ring warranty. I took it in last week to have it cleaned and checked and they noticed that one of the prongs needed to be tightened. They scheduled it right away and had it done for me within 2 days. I'm very impressed with their professionalism, enthusiasm and quality of service.
My fiancee had my engagement ring custom made at Wilson Diamonds. They have a lovely store with the perfect lights to make Read more...
My fiancee had my engagement ring custom made at Wilson Diamonds. They have a lovely store with the perfect lights to make all of the diamonds sparkle like crazy! All of their employees are super friendly and patient. They created the custom design in a CAD program and were willing and quick to make changes along the way. They also found us an amazingly high quality diamond. They were more than willing to go over all of the options and to find us the best quality diamond in our price range. The finished ring was perfect and I'm so happy that it has some very unique touches. Wilson Diamond also holds to their ring warranty. I took it in last week to have it cleaned and checked and they noticed that one of the prongs needed to be tightened. They scheduled it right away and had it done for me within 2 days. I'm very impressed with their professionalism, enthusiasm and quality of service. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Wilson Diamonds was great to work with, sales people were never pushy, they made sure to take the time to understand our needs, and truly did give us "Utah's lowest prices" as advertised! Thank you!
Wilson Diamonds was great to work with, sales people were never pushy, they made sure to take the time to understand our Read more...
Wilson Diamonds was great to work with, sales people were never pushy, they made sure to take the time to understand our needs, and truly did give us "Utah's lowest prices" as advertised! Thank you! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.4/5.0
My husband and I had my ring custom made at Wilson's. We already had our center stone (family heirloom) and they did a pretty good job working around its shape and size. They also let me try on over 40 rings before I just decided to design my own. They were so patient! I told them what I wanted and they got back to me with a digital design in less than 2 weeks. They made the ring, which is absolutely perfect, in about 4 weeks. Since it was ready so early I was totally surprised when my husband proposed. Everyone in the store is so nice. They aren't paid off commissions so there is no one pressuring you to buy and they let you browse and try on at your leisure.
My husband and I had my ring custom made at Wilson's. We already had our center stone (family heirloom) and they did a Read more...
My husband and I had my ring custom made at Wilson's. We already had our center stone (family heirloom) and they did a pretty good job working around its shape and size. They also let me try on over 40 rings before I just decided to design my own. They were so patient! I told them what I wanted and they got back to me with a digital design in less than 2 weeks. They made the ring, which is absolutely perfect, in about 4 weeks. Since it was ready so early I was totally surprised when my husband proposed. Everyone in the store is so nice. They aren't paid off commissions so there is no one pressuring you to buy and they let you browse and try on at your leisure. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Wilson Diamonds was great. Their employees don't get paid commission so no one was jumping down our throats to buy a ring. They let us look and try on as many rings as we wanted. In the end, they custom designed the perfect ring and even were able to build it around my grandmother's stone. Their wedding bands seem a little expensive to me, but overall their rings are beautiful and they are really fast when it comes to getting a custom ring made.
Wilson Diamonds was great. Their employees don't get paid commission so no one was jumping down our throats to buy a ring. Read more...
Wilson Diamonds was great. Their employees don't get paid commission so no one was jumping down our throats to buy a ring. They let us look and try on as many rings as we wanted. In the end, they custom designed the perfect ring and even were able to build it around my grandmother's stone. Their wedding bands seem a little expensive to me, but overall their rings are beautiful and they are really fast when it comes to getting a custom ring made. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Wilson Diamonds is wonderful! They helped me design my perfect ring, all while providing amazing customer service. They even treated me and my fiance to dinner. I would recommend them to anyone!
Wilson Diamonds is wonderful! They helped me design my perfect ring, all while providing amazing customer service. They Read more...
Wilson Diamonds is wonderful! They helped me design my perfect ring, all while providing amazing customer service. They even treated me and my fiance to dinner. I would recommend them to anyone! Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
The employees there were friendly and helpful while trying to create the perfect custom ring. We looked at styles they had to gauge what I liked and finally I brought a picture in and they created a 3D image of it and it was everything I imagined and more. And they did it in over 2 weeks. Very impressed.
The employees there were friendly and helpful while trying to create the perfect custom ring. We looked at styles they had Read more...
The employees there were friendly and helpful while trying to create the perfect custom ring. We looked at styles they had to gauge what I liked and finally I brought a picture in and they created a 3D image of it and it was everything I imagined and more. And they did it in over 2 weeks. Very impressed. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.9/5.0
They were the only jeweler we went to where we really felt comfortable. The employees do not work on commission and they are all very knowledgeable. If they didn't have an answer to a question they would grab someone who did.

The selection is great and they will do custom for free. We chose an engagement ring they had and then modified it to be exactly how we wanted it.

The prices are really good and Jerry was very helpful when it was time to choose diamonds.

We were happy with our entire experience and ended up getting both of our rings here.
They were the only jeweler we went to where we really felt comfortable. The employees do not work on commission and they Read more...
They were the only jeweler we went to where we really felt comfortable. The employees do not work on commission and they are all very knowledgeable. If they didn't have an answer to a question they would grab someone who did.

The selection is great and they will do custom for free. We chose an engagement ring they had and then modified it to be exactly how we wanted it.

The prices are really good and Jerry was very helpful when it was time to choose diamonds.

We were happy with our entire experience and ended up getting both of our rings here. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.3/5.0
They have a good selection, but their professionalism and service wasn't that great. Walking in the first time to even just look at rings, the woman who was helping me took me over to a case of rings that were the style I liked, but only fit a 1-carat diamond. That most definitely did not fit into our budget, both of us being college students, and I was a little frustrated as she tried to sell me the option of putting in a "replacement" gem/crystal until I could afford a "real" 1 carat diamond later in my life. Needless to say, I didn't buy my ring there.

I did however look at rings for my husband there since they more options of the style that he wanted. They were decently priced when I looked, but when I came back, the ring ended up being $200 more than when we looked a couple days earlier. Finally finding a ring and ordering, everything seemed like it would end up being handled okay. However, when I came in to pick it up, I waited for 45 minutes to be helped. Each person that came out asked me if I had been helped and when I said I hadn't, they said well let me go find someone for you. I didn't understand why they couldn't just help me with simply picking up a ring. Once I finally got the ring, it was given to me in a little cardboard-looking box that didn't even have a masculine style to it. I was disappointed as I had just spent an upwards of $500 and the ring box was so cheap-looking. I never used it and ended up just throwing it away.

Not to over-complain, but picking out rings is an expensive choice and purchase you will make in your life. Having a professional and caring service during this process is something every engaged couple should have. Wilson Diamond's may be convenient in location, but I would not recommend them as far as their service, pricing, and communication go.
They have a good selection, but their professionalism and service wasn't that great. Walking in the first time to even Read more...
They have a good selection, but their professionalism and service wasn't that great. Walking in the first time to even just look at rings, the woman who was helping me took me over to a case of rings that were the style I liked, but only fit a 1-carat diamond. That most definitely did not fit into our budget, both of us being college students, and I was a little frustrated as she tried to sell me the option of putting in a "replacement" gem/crystal until I could afford a "real" 1 carat diamond later in my life. Needless to say, I didn't buy my ring there.

I did however look at rings for my husband there since they more options of the style that he wanted. They were decently priced when I looked, but when I came back, the ring ended up being $200 more than when we looked a couple days earlier. Finally finding a ring and ordering, everything seemed like it would end up being handled okay. However, when I came in to pick it up, I waited for 45 minutes to be helped. Each person that came out asked me if I had been helped and when I said I hadn't, they said well let me go find someone for you. I didn't understand why they couldn't just help me with simply picking up a ring. Once I finally got the ring, it was given to me in a little cardboard-looking box that didn't even have a masculine style to it. I was disappointed as I had just spent an upwards of $500 and the ring box was so cheap-looking. I never used it and ended up just throwing it away.

Not to over-complain, but picking out rings is an expensive choice and purchase you will make in your life. Having a professional and caring service during this process is something every engaged couple should have. Wilson Diamond's may be convenient in location, but I would not recommend them as far as their service, pricing, and communication go. Read less
Services Used: Jewelry
Default vendor profile pic
Jennika
Wedding:
8/2/2014
0.5/5.0
Terrible experience. Had two big scratches on it when fiance picked it up to propose. We had to take it back on a Monday. They said they'd have it fixed by Thursday and it didn't get fixed until the following Monday. They were not good at communicating that. I called last week to see when I should get my ring replated before my wedding next Saturday. They said to come in this Thursday and I'd get it back Friday. I told receptionist of my concerns with them because of issues from the past and said i could bring it in sooner if needed. She assured me it would all work out. I called Thursday to see when to bring it in and they informed me that the goldsmith took the day off and now they wouldn't be able to do it til Monday. Problem is, I'm leaving for CALIFORNIA to get married on Monday. Now I won't be able to get my ring replated and it will looked all scratched up in the professional photots my photographer will be taking. Throughout all of this Wilson's has shown zero signs of remorse or apology. Why did my fiance purchase the pricey care plan if they don't care AT ALL about their customers after they've made a sale? Don't go to them. Not worth it.
Terrible experience. Had two big scratches on it when fiance picked it up to propose. We had to take it back on a Monday. Read more...
Terrible experience. Had two big scratches on it when fiance picked it up to propose. We had to take it back on a Monday. They said they'd have it fixed by Thursday and it didn't get fixed until the following Monday. They were not good at communicating that. I called last week to see when I should get my ring replated before my wedding next Saturday. They said to come in this Thursday and I'd get it back Friday. I told receptionist of my concerns with them because of issues from the past and said i could bring it in sooner if needed. She assured me it would all work out. I called Thursday to see when to bring it in and they informed me that the goldsmith took the day off and now they wouldn't be able to do it til Monday. Problem is, I'm leaving for CALIFORNIA to get married on Monday. Now I won't be able to get my ring replated and it will looked all scratched up in the professional photots my photographer will be taking. Throughout all of this Wilson's has shown zero signs of remorse or apology. Why did my fiance purchase the pricey care plan if they don't care AT ALL about their customers after they've made a sale? Don't go to them. Not worth it. Read less
Services Used: Jewelry
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Diana
Wedding:
7/31/2014
5.0/5.0
The sales people at Wilson don't make any commission, so unlike the other stores we looked at, they respected our budget and didn't try to upsell us on something we couldn't afford. Not only that, but they were fun to work with, super relaxed yet helpful and they offer the most beautiful selection I've seen in the area. Go here!!
The sales people at Wilson don't make any commission, so unlike the other stores we looked at, they respected our budget Read more...
The sales people at Wilson don't make any commission, so unlike the other stores we looked at, they respected our budget and didn't try to upsell us on something we couldn't afford. Not only that, but they were fun to work with, super relaxed yet helpful and they offer the most beautiful selection I've seen in the area. Go here!! Read less
Services Used: Jewelry

MAP

 
404 W 2230 N, Provo, UT 84604 See On Map
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