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Winn Transportation and Richmond Trolley

Richmond , VA
CONTACT US
CONTACT US

LOCATION

1831 Westwood Avenue
Richmond, VA 23227 US (map)

PHONE

804-358-9466
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Everything we do at Winn Transportation challenges the status quo; we believe in thinking differently. The way we challenge the charter bus industry is by making our service simple to... Read more
Everything we do at Winn Transportation challenges the status quo; we believe in thinking differently. The way we challenge the charter bus industry is by making our service simple to use, fun to be in and user friendly.

We've actually been in the bus business for over 85 years and we are the oldest family-owned and operated transportation company in Virginia with a fleet of sedans, limousines, vans, minicoaches and full-size motorcoaches. You just won't find better service anywhere...PERIOD! Read less
Transportation

INFO FOR TRANSPORTATION

What types of vehicles do you have in your fleet?
Limousine - Stretch, Motor Coach, Sedan, Shuttle, Standard Limo, Trolley, Van
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, One-Way Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
1 Hour

REVIEWS

4.2
out of 5.0
4.1/5.0
4.2/5.0
4.3/5.0
4.0/5.0
4.3/5.0
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Anonymous
Wedding:
Recently Married
4.8/5.0
We rented two 55-passenger buses to transport guests from the hotel to the wedding venue. it was a 50 minute ride. Winn was easy to deal with, drivers and staff are professional and the buses were comfortable.I was pleased that the buses even waited for a guest who was running late so they could make it to the wedding. Guests commented to me on how wonderful it was to have transportation provided for them.
We rented two 55-passenger buses to transport guests from the hotel to the wedding venue. it was a 50 minute ride. Winn Read more...
We rented two 55-passenger buses to transport guests from the hotel to the wedding venue. it was a 50 minute ride. Winn was easy to deal with, drivers and staff are professional and the buses were comfortable.I was pleased that the buses even waited for a guest who was running late so they could make it to the wedding. Guests commented to me on how wonderful it was to have transportation provided for them. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
0.5/5.0
I wish I didn't even have to give 1 star for this review. The experience has been nothing short of a nightmare. I felt the customer service was unprofessional as well as extremely rude.
I wish I didn't even have to give 1 star for this review. The experience has been nothing short of a nightmare. I felt the Read more...
I wish I didn't even have to give 1 star for this review. The experience has been nothing short of a nightmare. I felt the customer service was unprofessional as well as extremely rude. Read less
Services Used: Transportation
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Emily
Wedding:
12/10/2016
4.8/5.0
My venue was kind of remote and the closest recommended hotels were still 25 minutes away so I knew I wanted to provided transportation for my guests. WINN had the biggest selection of bus and van sizes, and was very reasonably priced. I booked them about 6 months in advance from Colorado and hoped for the best. I called the Thursday before the wedding to confirm and everything was good to go. It was easy and WINN delivered my guests on time and at the end of the night, one of the buses stayed behind for stragglers (including myself). Would highly recommend them.
My venue was kind of remote and the closest recommended hotels were still 25 minutes away so I knew I wanted to provided Read more...
My venue was kind of remote and the closest recommended hotels were still 25 minutes away so I knew I wanted to provided transportation for my guests. WINN had the biggest selection of bus and van sizes, and was very reasonably priced. I booked them about 6 months in advance from Colorado and hoped for the best. I called the Thursday before the wedding to confirm and everything was good to go. It was easy and WINN delivered my guests on time and at the end of the night, one of the buses stayed behind for stragglers (including myself). Would highly recommend them. Read less
Services Used: Transportation
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Erin
Wedding:
12/3/2016
5.0/5.0
We used Winn to take our wedding guests from the hotel to our venue and back. They were very professional, cost effective and the driver was very good. I'd use them again.
We used Winn to take our wedding guests from the hotel to our venue and back. They were very professional, cost effective Read more...
We used Winn to take our wedding guests from the hotel to our venue and back. They were very professional, cost effective and the driver was very good. I'd use them again. Read less
Services Used: Transportation
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Sarah
Wedding:
9/16/2016
5.0/5.0
Winn helped us transport our guests from our wedding hotel to the venue and back. They are super accommodating. If you want hassle-free transportation, they are your people!
Winn helped us transport our guests from our wedding hotel to the venue and back. They are super accommodating. If you Read more...
Winn helped us transport our guests from our wedding hotel to the venue and back. They are super accommodating. If you want hassle-free transportation, they are your people! Read less
Services Used: Transportation
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Meredith
Wedding:
3/5/2016
3.2/5.0
Winn was the second vendor I booked after getting engaged (behind only the venue) - I knew I needed a trolley to take my guests from the hotel to the wedding. Unfortunately, after transporting the guests to the ceremony, the trolley had an anti-freeze leak and had to go back to the garage, so there aren't any pictures of the trolley at all. A bridesmaid also stepped in some of the anti-freese while exiting the trolley and crossing the street - luckily you can't see it in the pictures. Winn did send a larger bus to pick up our guests at the end of the reception (and refunded half of our money) - but I'm really bummed that we didn't get the cute trolley pictures I was hoping for.
Winn was the second vendor I booked after getting engaged (behind only the venue) - I knew I needed a trolley to take my Read more...
Winn was the second vendor I booked after getting engaged (behind only the venue) - I knew I needed a trolley to take my guests from the hotel to the wedding. Unfortunately, after transporting the guests to the ceremony, the trolley had an anti-freeze leak and had to go back to the garage, so there aren't any pictures of the trolley at all. A bridesmaid also stepped in some of the anti-freese while exiting the trolley and crossing the street - luckily you can't see it in the pictures. Winn did send a larger bus to pick up our guests at the end of the reception (and refunded half of our money) - but I'm really bummed that we didn't get the cute trolley pictures I was hoping for. Read less
Services Used: Transportation
Winn Transportation and Richmond Trolley responded with the following comments:

Meredith, we are bummed as well. Although any other company would have simply refunded your money and left you stranded, we sent a vehicle at no charge to know that you were well taken care of. Alhtough we always hope that our customer service and care results in a 5 rating, we understand in your case that we simply didn't do enough. Again, our sincerest apologies for something that was beyond our control at the time.
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Suzanne
Wedding:
3/1/2014
5.0/5.0
Winn Transportation provided our guests with a trolley to transport them from the reception back to the hotel. They were extremely prompt and great to work with!
Winn Transportation provided our guests with a trolley to transport them from the reception back to the hotel. They were Read more...
Winn Transportation provided our guests with a trolley to transport them from the reception back to the hotel. They were extremely prompt and great to work with! Read less
Services Used: Transportation
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Meg
Wedding:
9/29/2012
4.9/5.0
We used Winn Transportation for a trolley to transport our wedding party from the church to the reception for our wedding. They were great to work with and the pictures we took with the trolley are actually some of my favorites.

I do think that its a little expensive but since there are so few trolleys available there aren't that many options. Others had shared concerns about the cleanliness of the trolley and we spoke with them the week of the wedding and they assured us that it would be clean and ready to go. They were true to their word and the trolley was a perfect addition to our wedding experience!
We used Winn Transportation for a trolley to transport our wedding party from the church to the reception for our wedding. Read more...
We used Winn Transportation for a trolley to transport our wedding party from the church to the reception for our wedding. They were great to work with and the pictures we took with the trolley are actually some of my favorites.

I do think that its a little expensive but since there are so few trolleys available there aren't that many options. Others had shared concerns about the cleanliness of the trolley and we spoke with them the week of the wedding and they assured us that it would be clean and ready to go. They were true to their word and the trolley was a perfect addition to our wedding experience! Read less
Services Used: Transportation
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Katy
Wedding:
5/11/2012
4.0/5.0
I scheduled a 55 passenger bus from Winn Transportation to pick up my wedding guests at a hotel resort on the day of my wedding. There was good customer service when I scheduled the bus, they offer a competitive price, and someone confirmed the details with me 2 days before the service. The problem was, on the day of my wedding, the bus driver called me to say he was waiting outside of the pick up location and my guests were not there. I am glad I answered my phone because I had to tell him the correct pick up location where 50+ passengers were waiting to be picked up. I had relayed this information to the bus company 3 different ways, by phone, by email and by mail with my deposit. There was a lack of communication to the bus driver on where the pick up location was. I gave them an address and a street location on a large resort and the bus driver went to main building, which is not where my guests were staying. The positive thing was, he arrived early and it did not affect the timing of the pick up. The bus was reliable to pick everyone up at the end of the night and drop them off at the resort. I would recommend this bus company, but I would advise you speak with the bus driver on the day of, to make sure he/she knows exactly where to go.
I scheduled a 55 passenger bus from Winn Transportation to pick up my wedding guests at a hotel resort on the day of my Read more...
I scheduled a 55 passenger bus from Winn Transportation to pick up my wedding guests at a hotel resort on the day of my wedding. There was good customer service when I scheduled the bus, they offer a competitive price, and someone confirmed the details with me 2 days before the service. The problem was, on the day of my wedding, the bus driver called me to say he was waiting outside of the pick up location and my guests were not there. I am glad I answered my phone because I had to tell him the correct pick up location where 50+ passengers were waiting to be picked up. I had relayed this information to the bus company 3 different ways, by phone, by email and by mail with my deposit. There was a lack of communication to the bus driver on where the pick up location was. I gave them an address and a street location on a large resort and the bus driver went to main building, which is not where my guests were staying. The positive thing was, he arrived early and it did not affect the timing of the pick up. The bus was reliable to pick everyone up at the end of the night and drop them off at the resort. I would recommend this bus company, but I would advise you speak with the bus driver on the day of, to make sure he/she knows exactly where to go. Read less
Services Used: Transportation
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MOLLY
Wedding:
2/4/2012
5.0/5.0
This company has served the RICHMOND VA area for years and they are so professional and will help accomodate you and your guest so well when it comes to providing transportation for your guest and/or wedding party. Winn has a LARGE fleet of buses and their pricing is VERY reasonable. It's also a family run business and they will do whatever they can to please you, the customer.
This company has served the RICHMOND VA area for years and they are so professional and will help accomodate you and your Read more...
This company has served the RICHMOND VA area for years and they are so professional and will help accomodate you and your guest so well when it comes to providing transportation for your guest and/or wedding party. Winn has a LARGE fleet of buses and their pricing is VERY reasonable. It's also a family run business and they will do whatever they can to please you, the customer. Read less
Services Used: Transportation

MAP

 
1831 Westwood Avenue, Richmond, VA 23227 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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