You will no longer have access to your Project Wedding account on or after March 30, 2017. Save any photos or information you'd like to keep and join WeddingWire for your all of your wedding planning needs today. Learn more »
Nophoto 130
(5)

Wishes and Whims Bridal

Cuyahoga Falls , OH

LOCATION

Cuyahoga Falls, OH US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.0
out of 5.0
3.9/5.0
3.9/5.0
4.0/5.0
4.5/5.0
4.0/5.0
Sort by
Default vendor profile pic
Taryn
Wedding:
6/6/2009
0.6/5.0
Although I absolutely loved the dress I found here and got many complements on it on my wedding day, the staff at the shop did nothing to make my experience enjoyable. When I tried on dresses they did not help me to pull any or to try them on. When I picked my dress, rather than making me feel special, they told me all about how a friend of theirs wore it, calling it "her" dress. The real trouble started, however, after I ordered the dress. I was told the dress would be done in 3-4 months. I called to check at that time and they said it had not been completed but not to worry because my wedding day was far enough away. I continued to call to check in every so often and they were generally polite but unhelpful. Finally, after 8 months of waiting, getting to the point that if there was a problem with the dress I would really be in a jam for the wedding, both my father (who was paying for the dress) and I called them to try to find out what was going on. I had tried to remain calm and courteous throughout these conversations, and I explained that I liked to have my details taken care of in advance so I did not have to worry. The woman on the phone told me "I know you like to have things tied up in a pretty bow, but that just can't happen all the time." I burst into tears on the phone at her condescension, and then she proceeded to tell me she did not want me to be upset. I then told her I had been upset for some time. Later that same evening the owner of the store called and magically my dress was being shipped the next day. Then when I did go in to pick up the dress, they did not apologize and only offered me a set of thank-you notes to try to make up for things. They did not offer to steam my dress around the time of the wedding as I know many shops do and did not even offer to help me find someone to do alterations. They are my only bridal vendor that I was disappointed in, and it's really too bad.
Although I absolutely loved the dress I found here and got many complements on it on my wedding day, the staff at the shop Read more...
Although I absolutely loved the dress I found here and got many complements on it on my wedding day, the staff at the shop did nothing to make my experience enjoyable. When I tried on dresses they did not help me to pull any or to try them on. When I picked my dress, rather than making me feel special, they told me all about how a friend of theirs wore it, calling it "her" dress. The real trouble started, however, after I ordered the dress. I was told the dress would be done in 3-4 months. I called to check at that time and they said it had not been completed but not to worry because my wedding day was far enough away. I continued to call to check in every so often and they were generally polite but unhelpful. Finally, after 8 months of waiting, getting to the point that if there was a problem with the dress I would really be in a jam for the wedding, both my father (who was paying for the dress) and I called them to try to find out what was going on. I had tried to remain calm and courteous throughout these conversations, and I explained that I liked to have my details taken care of in advance so I did not have to worry. The woman on the phone told me "I know you like to have things tied up in a pretty bow, but that just can't happen all the time." I burst into tears on the phone at her condescension, and then she proceeded to tell me she did not want me to be upset. I then told her I had been upset for some time. Later that same evening the owner of the store called and magically my dress was being shipped the next day. Then when I did go in to pick up the dress, they did not apologize and only offered me a set of thank-you notes to try to make up for things. They did not offer to steam my dress around the time of the wedding as I know many shops do and did not even offer to help me find someone to do alterations. They are my only bridal vendor that I was disappointed in, and it's really too bad. Read less
Services Used: Dress & Attire
130x130 sq 1242413732713 vac2366
Amanda
Wedding:
12/20/2008
5.0/5.0
I found the dress of my dreams! This shop was affordable and extremely helpful.
I found the dress of my dreams! This shop was affordable and extremely helpful.
I found the dress of my dreams! This shop was affordable and extremely helpful. Read less
Services Used: Dress & Attire
Default vendor profile pic
Kristen
Wedding:
9/1/2007
4.7/5.0
Had been to about 6 other vendors looking for a dress, and the first dress I tried on there was the one. They were helpful and attentive even though I needed an off the rack dress and was on a tight budget.
Had been to about 6 other vendors looking for a dress, and the first dress I tried on there was the one. They were helpful Read more...
Had been to about 6 other vendors looking for a dress, and the first dress I tried on there was the one. They were helpful and attentive even though I needed an off the rack dress and was on a tight budget. Read less
Services Used: Dress & Attire
Bg11
Rachel
Wedding:
5/14/2005
5.0/5.0
I had an amazing experience at Wishes and Whims. The first day I went to try on dresses, all the women in the shop were completely focused on me. They pulled dresses I wouldn't have thought to try on, but having so much experience, they knew how great I'd look. I didn't feel pressured to buy anything, and I didn't feel "schmoozed" like at some of the bigger shops. When I went back with my bridesmaids, again the service was very personal. I felt like the ladies of Wishes and Whims were really invested in my wedding and in everyone looking good.
I had an amazing experience at Wishes and Whims. The first day I went to try on dresses, all the women in the shop were Read more...
I had an amazing experience at Wishes and Whims. The first day I went to try on dresses, all the women in the shop were completely focused on me. They pulled dresses I wouldn't have thought to try on, but having so much experience, they knew how great I'd look. I didn't feel pressured to buy anything, and I didn't feel "schmoozed" like at some of the bigger shops. When I went back with my bridesmaids, again the service was very personal. I felt like the ladies of Wishes and Whims were really invested in my wedding and in everyone looking good. Read less
Services Used: Dress & Attire
Thanks for visiting the vendor listing for Wishes and Whims Bridal
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
Nophoto 220