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www.tableclothsfactory.com

Vernon

LOCATION

Vernon, US

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Rentals & Photobooths

REVIEWS

2.6
out of 5.0
2.5/5.0
2.8/5.0
2.5/5.0
2.6/5.0
2.5/5.0
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Barbara
Wedding:
1/3/2015
0.8/5.0
I ordered wedding cake stands per their description that the stands could withstand the weight of even heavy fruitcakes. The stands are a modular design, two plates separated by a central column. The plates were so flimsy they were permanently warped, and the tubes were so thin you could misshape them with the pressure from a fingertip. Completely unusable. Do not trust any of their descriptions if they are so willing to outright lie about their offered product.
I ordered wedding cake stands per their description that the stands could withstand the weight of even heavy fruitcakes. Read more...
I ordered wedding cake stands per their description that the stands could withstand the weight of even heavy fruitcakes. The stands are a modular design, two plates separated by a central column. The plates were so flimsy they were permanently warped, and the tubes were so thin you could misshape them with the pressure from a fingertip. Completely unusable. Do not trust any of their descriptions if they are so willing to outright lie about their offered product. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
1.9/5.0
The silver sequin runners are not quality. You would do better to by yardage and cut your own. One had a spot between the size of a quarter and half dollar with no sequins, the other a brown spot and neither one was cut straight, so I had curves going down the center of the table.


Not sure I will use this company again due to poor customer service with a complaint. Wish I had read the reviews on customer service.
I have used them many times. I agree the tablecloths come quite wrinkled and it is really hard to get all the wrinkles out. But, since the table was covered with runners, flowers etc it works for the price. Someone suggested washing then doing a fabric softener rinse. after I shared my problem (after the event)

I have never experienced the problem of stains or quality in the tablecloths or fabric runners.

This past week I had my first complaint ( I had earlier placed orders for 3 weddings, rehearsal dinners, showers and home use ) and I agree with others the customer service for a complaint is very unsatisfactory. I got a 50% refund on one of the two damaged items. They first offered 35%, why did the chat lady not just offer the 50% to begin with and tell me that was the best they could do.

Things are shipped quickly but the since the return policy is poor on opened items with shipping charges etc I am not sure if I want to risk another order.

I do not feel I can recommend them because if there is a problem it does not seem to be able to be worked out to the satisfaction of the customer.
The silver sequin runners are not quality. You would do better to by yardage and cut your own. One had a spot between the Read more...
The silver sequin runners are not quality. You would do better to by yardage and cut your own. One had a spot between the size of a quarter and half dollar with no sequins, the other a brown spot and neither one was cut straight, so I had curves going down the center of the table.


Not sure I will use this company again due to poor customer service with a complaint. Wish I had read the reviews on customer service.
I have used them many times. I agree the tablecloths come quite wrinkled and it is really hard to get all the wrinkles out. But, since the table was covered with runners, flowers etc it works for the price. Someone suggested washing then doing a fabric softener rinse. after I shared my problem (after the event)

I have never experienced the problem of stains or quality in the tablecloths or fabric runners.

This past week I had my first complaint ( I had earlier placed orders for 3 weddings, rehearsal dinners, showers and home use ) and I agree with others the customer service for a complaint is very unsatisfactory. I got a 50% refund on one of the two damaged items. They first offered 35%, why did the chat lady not just offer the 50% to begin with and tell me that was the best they could do.

Things are shipped quickly but the since the return policy is poor on opened items with shipping charges etc I am not sure if I want to risk another order.

I do not feel I can recommend them because if there is a problem it does not seem to be able to be worked out to the satisfaction of the customer. Read less
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Anonymous
Wedding:
Recently Married
1.0/5.0
I purchased "sage" green linen napkins, which arrived as lime green and look completely different from the online respresentation. I was told it was medium green... whatever that means. Also, I could return everything except the pack that I opened and that I would be refunded all except the shipping. So if I wanted to exchange for a different color set of napkins, I would lose the original shippping cost, the return shipping cost, and the shipping cost for the new napkins... so they napkins just get more and more expensive. Guess I will have lime green napkins at my wedding.
I purchased "sage" green linen napkins, which arrived as lime green and look completely different from the online Read more...
I purchased "sage" green linen napkins, which arrived as lime green and look completely different from the online respresentation. I was told it was medium green... whatever that means. Also, I could return everything except the pack that I opened and that I would be refunded all except the shipping. So if I wanted to exchange for a different color set of napkins, I would lose the original shippping cost, the return shipping cost, and the shipping cost for the new napkins... so they napkins just get more and more expensive. Guess I will have lime green napkins at my wedding. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
0.9/5.0
tableclothesfactory.com: DO NOT USE The 72 x 72 Champagne Organza table toppers I got were not even close to the 72 x 72 size they advertised. Of the 6 I got not one was 72 x 72.. 70 x 65. 71 x 66. 70 x 67! When I asked them to resend me new ones and to check them , they offered me 20% off and then 30% and then basically told me I should be grateful they are not going to charge me a re-stocking fee! The want to me to keep them? Give me 75% off the bait and switch table toppers you sent me and tried to scam me to keep! I have a party in a week and table toppers in the wrong size that have already been planned for. Now I have to find them somewhere else, Since I have table clothes to go under them!
tableclothesfactory.com: DO NOT USE The 72 x 72 Champagne Organza table toppers I got were not even close to the 72 x 72 Read more...
tableclothesfactory.com: DO NOT USE The 72 x 72 Champagne Organza table toppers I got were not even close to the 72 x 72 size they advertised. Of the 6 I got not one was 72 x 72.. 70 x 65. 71 x 66. 70 x 67! When I asked them to resend me new ones and to check them , they offered me 20% off and then 30% and then basically told me I should be grateful they are not going to charge me a re-stocking fee! The want to me to keep them? Give me 75% off the bait and switch table toppers you sent me and tried to scam me to keep! I have a party in a week and table toppers in the wrong size that have already been planned for. Now I have to find them somewhere else, Since I have table clothes to go under them! Read less
Services Used: Favors & Gifts, Lighting & Decor
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Anonymous
Wedding:
Recently Married
5.0/5.0
I bought all of my wedding decor from this site. The centerpieces, decorative crystals, table cloths, linen napkins and chair covers all for an excellent price!!!
I bought all of my wedding decor from this site. The centerpieces, decorative crystals, table cloths, linen napkins and Read more...
I bought all of my wedding decor from this site. The centerpieces, decorative crystals, table cloths, linen napkins and chair covers all for an excellent price!!! Read less
Services Used: Favors & Gifts, Lighting & Decor
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Anonymous
Wedding:
Recently Married
0.0/5.0
This company misrepresents themselves--low prices come at a price!!
This company misrepresents themselves--low prices come at a price!!
This company misrepresents themselves--low prices come at a price!! Read less
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Anonymous
Wedding:
Recently Married
1.2/5.0
Company provided 3 defective table clothes in the form of holes and stains. Company offered a 50% refund or 100% refund in form of in store credit. When trying to work through a solution customer service was impatient, not-apologetic, combative, and offered only solutions that cost me more money or not refunding all of my money.

Also avoid the satin table clothes as the wrinkles are near impossible to get out.
Company provided 3 defective table clothes in the form of holes and stains. Company offered a 50% refund or 100% refund in Read more...
Company provided 3 defective table clothes in the form of holes and stains. Company offered a 50% refund or 100% refund in form of in store credit. When trying to work through a solution customer service was impatient, not-apologetic, combative, and offered only solutions that cost me more money or not refunding all of my money.

Also avoid the satin table clothes as the wrinkles are near impossible to get out. Read less
Services Used: Favors & Gifts
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Debi
Wedding:
9/6/2014
0.5/5.0
10 of the 21 tablecloths I ordered were either stained or snagged and it took 30 - 45 minutes to steam the wrinkles out of each one. supposed to be wrinkle resistant. They said I could return any unopened product, funny how can you know they are damaged if you don't open them. Nice poilcy!!!
10 of the 21 tablecloths I ordered were either stained or snagged and it took 30 - 45 minutes to steam the wrinkles out of Read more...
10 of the 21 tablecloths I ordered were either stained or snagged and it took 30 - 45 minutes to steam the wrinkles out of each one. supposed to be wrinkle resistant. They said I could return any unopened product, funny how can you know they are damaged if you don't open them. Nice poilcy!!! Read less
Services Used:
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Megan
Wedding:
8/23/2014
0.0/5.0
The only good thing I have to say about this company is they have low prices. I ended up canceling my tablecloth order after dealing with atrocious customer service representatives. They had not shipped my order in a timely fashion, so I tried to call to find out why. However, be warned they do NOT have a phone number, you can only deal with people via web chat. They gave me the runaround with my order -- providing me with four different tracking numbers that were either for someone else's order, or that did not exist altogether. I was on a tight time frame and they offered to cancel my order, so I said yes, please do. Two minutes later they told me they could not cancel my order and could not refund me. I went around in circles with three different representatives who were extremely rude and they personally insulted me. I would highly recommend ANY other company but this one.
The only good thing I have to say about this company is they have low prices. I ended up canceling my tablecloth order Read more...
The only good thing I have to say about this company is they have low prices. I ended up canceling my tablecloth order after dealing with atrocious customer service representatives. They had not shipped my order in a timely fashion, so I tried to call to find out why. However, be warned they do NOT have a phone number, you can only deal with people via web chat. They gave me the runaround with my order -- providing me with four different tracking numbers that were either for someone else's order, or that did not exist altogether. I was on a tight time frame and they offered to cancel my order, so I said yes, please do. Two minutes later they told me they could not cancel my order and could not refund me. I went around in circles with three different representatives who were extremely rude and they personally insulted me. I would highly recommend ANY other company but this one. Read less
Services Used: Rentals & Photobooths
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elizsa
Wedding:
5/23/2010
1.0/5.0
They sent me the wrong size overlays. They didn't ship my order until a week after I ordered it. I have emailed them since they don't have a number to call. I should have known better than to order from them after reading bad reviews on other sites--I guess I'm lucky to even get my order.
They sent me the wrong size overlays. They didn't ship my order until a week after I ordered it. I have emailed them since Read more...
They sent me the wrong size overlays. They didn't ship my order until a week after I ordered it. I have emailed them since they don't have a number to call. I should have known better than to order from them after reading bad reviews on other sites--I guess I'm lucky to even get my order. Read less
Services Used: Rentals & Photobooths
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Roger91
Wedding:
5/8/2010
5.0/5.0
hay just trying to say thx to efavormart, for such a quick arrival and for the correct quantity and for making my experience good with online shopping. Gratefully.
hay just trying to say thx to efavormart, for such a quick arrival and for the correct quantity and for making my Read more...
hay just trying to say thx to efavormart, for such a quick arrival and for the correct quantity and for making my experience good with online shopping. Gratefully. Read less
Services Used: Rentals & Photobooths
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juanita10
Wedding:
2/14/2010
5.0/5.0
Well what to say they just made my day .... they just mad my valentine sooo special . This is my 2nd order & its great. Chair cover , napkins & table cloths are perfect match . Thank you thank you & thank you.
Well what to say they just made my day .... they just mad my valentine sooo special . This is my 2nd order & its great. Read more...
Well what to say they just made my day .... they just mad my valentine sooo special . This is my 2nd order & its great. Chair cover , napkins & table cloths are perfect match . Thank you thank you & thank you. Read less
Services Used: Rentals & Photobooths
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helentaylor
Wedding:
1/1/2010
5.0/5.0
Good durable fabric with weighted fringe that doesn't blow off in a high wind. Keeps Table clean and dry. Good value for the price. I will buy more table cloths for my future business. Thank you tableclothsfactory .
Good durable fabric with weighted fringe that doesn't blow off in a high wind. Keeps Table clean and dry. Good value for Read more...
Good durable fabric with weighted fringe that doesn't blow off in a high wind. Keeps Table clean and dry. Good value for the price. I will buy more table cloths for my future business. Thank you tableclothsfactory . Read less
Services Used: Rentals & Photobooths
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Smit44
Wedding:
1/1/2010
5.0/5.0
Hi Thanks for the very quick delivery of this order. I received it today. I would just like to say thanks, as tableclothsfactory is always very easy to deal with and very efficient. I always know that if I need something urgently, that you can supply it.
Hi Thanks for the very quick delivery of this order. I received it today. I would just like to say thanks, as Read more...
Hi Thanks for the very quick delivery of this order. I received it today. I would just like to say thanks, as tableclothsfactory is always very easy to deal with and very efficient. I always know that if I need something urgently, that you can supply it. Read less
Services Used: Rentals & Photobooths
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jkiss
Wedding:
8/14/2009
5.0/5.0
I must admit at first I was leery of ordering from this company, since I hadn't heard much about it. The few reviews I did read were good so I went ahead & ordered a bunch of overlays & runners for my reception area. The prices were unbelievably low! I got my order within the same week. They were backordered on my runners & the smaller overlays I needed, so I was nervous about getting them in time for my wedding. The backordered items ended up arriving earlier than expected & in plenty of time for my wedding. The colors matched so perfectly & the quality was better than I expected. The tables at my reception looked awesome & everyone complimented them! I highly recommend them! You definitely can't beat the price!
I must admit at first I was leery of ordering from this company, since I hadn't heard much about it. The few reviews I did Read more...
I must admit at first I was leery of ordering from this company, since I hadn't heard much about it. The few reviews I did read were good so I went ahead & ordered a bunch of overlays & runners for my reception area. The prices were unbelievably low! I got my order within the same week. They were backordered on my runners & the smaller overlays I needed, so I was nervous about getting them in time for my wedding. The backordered items ended up arriving earlier than expected & in plenty of time for my wedding. The colors matched so perfectly & the quality was better than I expected. The tables at my reception looked awesome & everyone complimented them! I highly recommend them! You definitely can't beat the price! Read less
Services Used: Rentals & Photobooths
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anna121
Wedding:
3/8/2007
5.0/5.0
Honestly quick & good .. I did business with there sister concern already [EFAVORMART.COM], they are also good. Tableclothsfactory rocks !!
Honestly quick & good .. I did business with there sister concern already [EFAVORMART.COM], they are also good. Read more...
Honestly quick & good .. I did business with there sister concern already [EFAVORMART.COM], they are also good. Tableclothsfactory rocks !! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
[Private]
0.0/5.0
I ordered a sample of their ivory spandex chair covers, less then a month later I placed a large order. I received entirely off color and quality inferior to that of the sample. They will not stand behind their product. Very dissappointed.
I ordered a sample of their ivory spandex chair covers, less then a month later I placed a large order. I received Read more...
I ordered a sample of their ivory spandex chair covers, less then a month later I placed a large order. I received entirely off color and quality inferior to that of the sample. They will not stand behind their product. Very dissappointed. Read less
Services Used: Lighting & Decor
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