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www.tableclothsfactory.com

Vernon

LOCATION

Vernon, US
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Rentals & Photobooths

REVIEWS

2.4
out of 5.0
2.3/5.0
2.5/5.0
2.3/5.0
2.5/5.0
2.3/5.0
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Anonymous
Wedding:
Recently Married
0.5/5.0
I would not recommend this vendor! I purchased 25 table overlays from this company and one was defective. When I contacted them and sent clear pictures of the defect, they denied seeing anything. This product probably cost them less than $1 and they were unwilling to replace it. Terrible customer service. Try linentablecloth.com instead!
I would not recommend this vendor! I purchased 25 table overlays from this company and one was defective. When I contacted Read more...
I would not recommend this vendor! I purchased 25 table overlays from this company and one was defective. When I contacted them and sent clear pictures of the defect, they denied seeing anything. This product probably cost them less than $1 and they were unwilling to replace it. Terrible customer service. Try linentablecloth.com instead! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
0.5/5.0
Total rip off! Ordered several items for a wedding. Some were backordered so they didn't send the order. When I called they said they were waiting to hear from me to see if I wanted the things that weren't back ordered. However, to get it in a timely fashion I would have to pay an additional $62 for shipping! For plastic plates, napkins and 5 table runners! When I told them it was THEIR issue for not contacting me or mailing the items that were available they "agreed" to mail my items for only $42. Absolute WORST customer service I have ever encountered. Rude and inept. DO NOT DO BUSINESS WITH THIS COMPANY!
Total rip off! Ordered several items for a wedding. Some were backordered so they didn't send the order. When I called Read more...
Total rip off! Ordered several items for a wedding. Some were backordered so they didn't send the order. When I called they said they were waiting to hear from me to see if I wanted the things that weren't back ordered. However, to get it in a timely fashion I would have to pay an additional $62 for shipping! For plastic plates, napkins and 5 table runners! When I told them it was THEIR issue for not contacting me or mailing the items that were available they "agreed" to mail my items for only $42. Absolute WORST customer service I have ever encountered. Rude and inept. DO NOT DO BUSINESS WITH THIS COMPANY! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
4.6/5.0
Serious Advice, If you want PERFECT tablecloths and PERFECT everything then go somewhere else, But if you're looking for a deal for some cheap tablecloths then this is for you, I ordered samples first , I have yet to check the size but the color and feel are exactly what i expected, I ordered a lace table runner in silver it's totally not silver it's an ugly gray-beige what you know what. I paid 4 dollars for it. why complain if you're willing to spend 5 dollars on a table cloth don't be upset when it doesn't turn out right. you always get what you pay for.
Serious Advice, If you want PERFECT tablecloths and PERFECT everything then go somewhere else, But if you're looking for a Read more...
Serious Advice, If you want PERFECT tablecloths and PERFECT everything then go somewhere else, But if you're looking for a deal for some cheap tablecloths then this is for you, I ordered samples first , I have yet to check the size but the color and feel are exactly what i expected, I ordered a lace table runner in silver it's totally not silver it's an ugly gray-beige what you know what. I paid 4 dollars for it. why complain if you're willing to spend 5 dollars on a table cloth don't be upset when it doesn't turn out right. you always get what you pay for. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
4.5/5.0
I ordered my linens online and bought them. They were cheap and much cheaper than renting them from a company. They were good quality and looked great. I bought chair ties, runners, and tablecloths. Well worth it rather than paying more than twice as much from a rental company.
I ordered my linens online and bought them. They were cheap and much cheaper than renting them from a company. They were Read more...
I ordered my linens online and bought them. They were cheap and much cheaper than renting them from a company. They were good quality and looked great. I bought chair ties, runners, and tablecloths. Well worth it rather than paying more than twice as much from a rental company. Read less
Services Used: Rentals & Photobooths
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June
Wedding:
11/30/2016
1.1/5.0
Subpar quality and they know it that's why they lock you into keeping the crap they sell! 20% restocking fee no returns of opened package- you can't tell you don't like it if you don't open it - NEVER NEVER NEVER shop here you can get the iceburg table cloths for just a few dollars more - so sad I didn't read the reviews first !
Subpar quality and they know it that's why they lock you into keeping the crap they sell! 20% restocking fee no returns of Read more...
Subpar quality and they know it that's why they lock you into keeping the crap they sell! 20% restocking fee no returns of opened package- you can't tell you don't like it if you don't open it - NEVER NEVER NEVER shop here you can get the iceburg table cloths for just a few dollars more - so sad I didn't read the reviews first ! Read less
Services Used: Rentals & Photobooths
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Sovaya
Wedding:
11/5/2016
0.5/5.0
Very disgusted with this company, I have ordered several thousands on linen from them. Some of the linen was not sewn properly and appeared to be just a cut out piece of material. Called today to see why an order had not been received and they were out of stop.....somehow I never got the mysteriously displaced email???? Customer service has a horrible attitude and didn't attempt to make any accommodations. I assume my $ isn't valuable so i'll make sure that I spend it elsewhere.
Very disgusted with this company, I have ordered several thousands on linen from them. Some of the linen was not sewn Read more...
Very disgusted with this company, I have ordered several thousands on linen from them. Some of the linen was not sewn properly and appeared to be just a cut out piece of material. Called today to see why an order had not been received and they were out of stop.....somehow I never got the mysteriously displaced email???? Customer service has a horrible attitude and didn't attempt to make any accommodations. I assume my $ isn't valuable so i'll make sure that I spend it elsewhere. Read less
Services Used: Rentals & Photobooths
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Carolyn
Wedding:
10/22/2016
0.5/5.0
BEWARE BEWARE BEWARE BEWARE. I spent $162.00 on table cloths for my wedding. The UPS site says delivered however, I never received the package. I called the vendor and of course they were no help. They said they will launch an investigation but they could not give me any documentation or something to make me trust what they were saying. I contacted my attorney about the situation and they basically said I am screwed. Money just down the drain. For anyone reading this, I think we need to start a class action lawsuit against this company because they are screwing people for their money. Any reputable company has resolutions for things like this. I am highly disappointed. UPS was no help either. OH and get this....table cloth factory told me if I paid 50% of the cost of my order, they would resend my order. So do they think I would pay for something I already paid for???? Ridiculous. PLEASE DO NOT BUY!!! THE PEOPLE GIVING THE GOOD REVIEWS ARE THE PEOPLE THAT ARE SCAMMING US!!!! PLEASE BE SMART AND TAKE MY ADVICE AND EVERYONE ELSES ADVICE!!!!
BEWARE BEWARE BEWARE BEWARE. I spent $162.00 on table cloths for my wedding. The UPS site says delivered however, I never Read more...
BEWARE BEWARE BEWARE BEWARE. I spent $162.00 on table cloths for my wedding. The UPS site says delivered however, I never received the package. I called the vendor and of course they were no help. They said they will launch an investigation but they could not give me any documentation or something to make me trust what they were saying. I contacted my attorney about the situation and they basically said I am screwed. Money just down the drain. For anyone reading this, I think we need to start a class action lawsuit against this company because they are screwing people for their money. Any reputable company has resolutions for things like this. I am highly disappointed. UPS was no help either. OH and get this....table cloth factory told me if I paid 50% of the cost of my order, they would resend my order. So do they think I would pay for something I already paid for???? Ridiculous. PLEASE DO NOT BUY!!! THE PEOPLE GIVING THE GOOD REVIEWS ARE THE PEOPLE THAT ARE SCAMMING US!!!! PLEASE BE SMART AND TAKE MY ADVICE AND EVERYONE ELSES ADVICE!!!! Read less
Services Used: Rentals & Photobooths
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Donishia
Wedding:
10/8/2016
0.5/5.0
Placed my order on 9/6/2016, when it failed to arrive by 8/15, I attempted to locate a customer service number, there is none. Email only. They reply and say a portion of my purchase is on back order. Nothing on their website indicated the item was out of stock. And their resolution was a full refund or wait 1-2 months. I replied back and told them to refund the back ordered item and ship the rest. They have yet to reply and my event is less that two weeks away. Buyers Beware this isn't a reputable company based on my experience
Placed my order on 9/6/2016, when it failed to arrive by 8/15, I attempted to locate a customer service number, there is Read more...
Placed my order on 9/6/2016, when it failed to arrive by 8/15, I attempted to locate a customer service number, there is none. Email only. They reply and say a portion of my purchase is on back order. Nothing on their website indicated the item was out of stock. And their resolution was a full refund or wait 1-2 months. I replied back and told them to refund the back ordered item and ship the rest. They have yet to reply and my event is less that two weeks away. Buyers Beware this isn't a reputable company based on my experience Read less
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Molly
Wedding:
10/1/2016
1.0/5.0
Check all of your tablecloths immediately upon arrival. I opened my white tablecloths one at a time as I ironed them and the first few were ok. The last six tablecloths had brown streaks and spotted stains on them. They are very noticeable. I suspect that these are old used tablecloths. I am very disappointed as my wedding is right around the corner.
Check all of your tablecloths immediately upon arrival. I opened my white tablecloths one at a time as I ironed them and Read more...
Check all of your tablecloths immediately upon arrival. I opened my white tablecloths one at a time as I ironed them and the first few were ok. The last six tablecloths had brown streaks and spotted stains on them. They are very noticeable. I suspect that these are old used tablecloths. I am very disappointed as my wedding is right around the corner. Read less
Services Used: Rentals & Photobooths
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Araceli
Wedding:
9/17/2016
5.0/5.0
I just want to say that I love love them. I saved so much money on purchasing the items through them than renting anything out. After reading all these reviews I was a little scared about purchasing from their website, but since their prices were so low and I also had two months before the wedding I went ahead and gave them a try. I have not only bought once but three times already and I have received every purchase within a week AND I still have one month left before the wedding. The tableclothfactory has made it easy for me and in regards to them responding to my emails I had to problem on getting a response back...they even responded on a Sunday night ??. I give them a 5 star plus!!!
I just want to say that I love love them. I saved so much money on purchasing the items through them than renting anything Read more...
I just want to say that I love love them. I saved so much money on purchasing the items through them than renting anything out. After reading all these reviews I was a little scared about purchasing from their website, but since their prices were so low and I also had two months before the wedding I went ahead and gave them a try. I have not only bought once but three times already and I have received every purchase within a week AND I still have one month left before the wedding. The tableclothfactory has made it easy for me and in regards to them responding to my emails I had to problem on getting a response back...they even responded on a Sunday night ??. I give them a 5 star plus!!! Read less
Services Used: Favors & Gifts, Lighting & Decor, Rentals & Photobooths
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