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www.tableclothsfactory.com

Vernon

LOCATION

Vernon, US

WEBSITE

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Rentals & Photobooths

REVIEWS

2.5
out of 5.0
2.5/5.0
2.7/5.0
2.4/5.0
2.6/5.0
2.4/5.0
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Anonymous
Wedding:
Recently Married
0.0/5.0
Do NOT order from this company. Business practices are suspect and the customer service is horrible. I returned an order exactly as received and company claims I did not return it and will not process refund. Claims have been filed with the BBB and I would not recommend anyone order from this company.
Do NOT order from this company. Business practices are suspect and the customer service is horrible. I returned an order Read more...
Do NOT order from this company. Business practices are suspect and the customer service is horrible. I returned an order exactly as received and company claims I did not return it and will not process refund. Claims have been filed with the BBB and I would not recommend anyone order from this company. Read less
Services Used: Lighting & Decor, Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
0.9/5.0
tableclothesfactory.com: DO NOT USE The 72 x 72 Champagne Organza table toppers I got were not even close to the 72 x 72 size they advertised. Of the 6 I got not one was 72 x 72.. 70 x 65. 71 x 66. 70 x 67! When I asked them to resend me new ones and to check them , they offered me 20% off and then 30% and then basically told me I should be grateful they are not going to charge me a re-stocking fee! The want to me to keep them? Give me 75% off the bait and switch table toppers you sent me and tried to scam me to keep! I have a party in a week and table toppers in the wrong size that have already been planned for. Now I have to find them somewhere else, Since I have table clothes to go under them!
tableclothesfactory.com: DO NOT USE The 72 x 72 Champagne Organza table toppers I got were not even close to the 72 x 72 Read more...
tableclothesfactory.com: DO NOT USE The 72 x 72 Champagne Organza table toppers I got were not even close to the 72 x 72 size they advertised. Of the 6 I got not one was 72 x 72.. 70 x 65. 71 x 66. 70 x 67! When I asked them to resend me new ones and to check them , they offered me 20% off and then 30% and then basically told me I should be grateful they are not going to charge me a re-stocking fee! The want to me to keep them? Give me 75% off the bait and switch table toppers you sent me and tried to scam me to keep! I have a party in a week and table toppers in the wrong size that have already been planned for. Now I have to find them somewhere else, Since I have table clothes to go under them! Read less
Services Used: Favors & Gifts, Lighting & Decor
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Anonymous
Wedding:
Recently Married
0.5/5.0
Ok, tableclothsfactory-com is the words company in the web to order items from, their service is their just to take your payment with out willing to help or explain their policies.
I place an Order with them for event decor, they was so happy to take my payments, they say they send me the package, never got any package, i call, email and chat with the representatives and they just tell me that they need to charge me again for shipping because the package has been return to TableClothFactory by UPS, and the fact is, Do i Ever get a notification on my door about the package from UPS, "No" no notifications, no note, no phone call, nothing and believe me, i have been in the place day and night, i tell them to reship with out the charge because i have never get any notification about the package, so no flexibility on that meaner and their answer to me sarcastic "happy Shopping" , please stay away from TableClothFactory. they will not deliver a quality product and or quality service and will be happy to take your money.
Ok, tableclothsfactory-com is the words company in the web to order items from, their service is their just to take your Read more...
Ok, tableclothsfactory-com is the words company in the web to order items from, their service is their just to take your payment with out willing to help or explain their policies.
I place an Order with them for event decor, they was so happy to take my payments, they say they send me the package, never got any package, i call, email and chat with the representatives and they just tell me that they need to charge me again for shipping because the package has been return to TableClothFactory by UPS, and the fact is, Do i Ever get a notification on my door about the package from UPS, "No" no notifications, no note, no phone call, nothing and believe me, i have been in the place day and night, i tell them to reship with out the charge because i have never get any notification about the package, so no flexibility on that meaner and their answer to me sarcastic "happy Shopping" , please stay away from TableClothFactory. they will not deliver a quality product and or quality service and will be happy to take your money. Read less
Services Used:
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Anonymous
Wedding:
Recently Married
4.7/5.0
I am a person who reads reviews quite often. I was a little nervous to purchase from this company because it was such a good deal and I have not ever heard of them. They had great reviews on their Facebook page but not great reviews here. But I went ahead and purchased 100 Chair covers from them and was very nervous about doing so. Everything came VERY fast and was in PERFECT condition. I absolutely love the service I received and also the products. I am very happy I decided to purchase with this company!
I am a person who reads reviews quite often. I was a little nervous to purchase from this company because it was such a Read more...
I am a person who reads reviews quite often. I was a little nervous to purchase from this company because it was such a good deal and I have not ever heard of them. They had great reviews on their Facebook page but not great reviews here. But I went ahead and purchased 100 Chair covers from them and was very nervous about doing so. Everything came VERY fast and was in PERFECT condition. I absolutely love the service I received and also the products. I am very happy I decided to purchase with this company! Read less
Services Used:
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Anonymous
Wedding:
Recently Married
0.2/5.0
I ordered and paid for 199 chair covers on April 30, 2014, last week and even paid shipping to get the items in 7 to 10 days, I was promised that I was going to get the products on time for my wedding and after chatting a total of 3 1/2 hours with them, I was told sorry we can't get the items basically on time so you can get your money back from 3 to 5 days and buy it somewhere else. I was told they are going to be here on may 12 (today) and now they told me May 24 (my wedding day). they gave me an option to pay $312.24 to get them thru UPS next day air... I asked to speak to a manager (here is what I was told)
RJ: Sorry
RJ: I am waiting for your answer
wanda: i really wish i could speak to a manager to go over our past conversation where i was told to wait until today and i was going to get the items on time.
RJ: Not possible, already spoke with my Manager
RJ: and he confirmed can be delivered on May 24 without any time guarantee
wanda: i don't really know what to do.
RJ: if not satisfied then full refund for the items

"oh" and they don't have a phone number to contact them...
I ordered and paid for 199 chair covers on April 30, 2014, last week and even paid shipping to get the items in 7 to 10 Read more...
I ordered and paid for 199 chair covers on April 30, 2014, last week and even paid shipping to get the items in 7 to 10 days, I was promised that I was going to get the products on time for my wedding and after chatting a total of 3 1/2 hours with them, I was told sorry we can't get the items basically on time so you can get your money back from 3 to 5 days and buy it somewhere else. I was told they are going to be here on may 12 (today) and now they told me May 24 (my wedding day). they gave me an option to pay $312.24 to get them thru UPS next day air... I asked to speak to a manager (here is what I was told)
RJ: Sorry
RJ: I am waiting for your answer
wanda: i really wish i could speak to a manager to go over our past conversation where i was told to wait until today and i was going to get the items on time.
RJ: Not possible, already spoke with my Manager
RJ: and he confirmed can be delivered on May 24 without any time guarantee
wanda: i don't really know what to do.
RJ: if not satisfied then full refund for the items

"oh" and they don't have a phone number to contact them... Read less
Services Used: Rentals & Photobooths
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Megan
Wedding:
8/23/2014
0.0/5.0
The only good thing I have to say about this company is they have low prices. I ended up canceling my tablecloth order after dealing with atrocious customer service representatives. They had not shipped my order in a timely fashion, so I tried to call to find out why. However, be warned they do NOT have a phone number, you can only deal with people via web chat. They gave me the runaround with my order -- providing me with four different tracking numbers that were either for someone else's order, or that did not exist altogether. I was on a tight time frame and they offered to cancel my order, so I said yes, please do. Two minutes later they told me they could not cancel my order and could not refund me. I went around in circles with three different representatives who were extremely rude and they personally insulted me. I would highly recommend ANY other company but this one.
The only good thing I have to say about this company is they have low prices. I ended up canceling my tablecloth order Read more...
The only good thing I have to say about this company is they have low prices. I ended up canceling my tablecloth order after dealing with atrocious customer service representatives. They had not shipped my order in a timely fashion, so I tried to call to find out why. However, be warned they do NOT have a phone number, you can only deal with people via web chat. They gave me the runaround with my order -- providing me with four different tracking numbers that were either for someone else's order, or that did not exist altogether. I was on a tight time frame and they offered to cancel my order, so I said yes, please do. Two minutes later they told me they could not cancel my order and could not refund me. I went around in circles with three different representatives who were extremely rude and they personally insulted me. I would highly recommend ANY other company but this one. Read less
Services Used: Rentals & Photobooths
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DeAnne
Wedding:
5/17/2014
1.5/5.0
I purchased over $200 worth of table cloths from this company. I had at least 5 of them with some random stains on them. Which was very irritating and not worth the hassle of sending them back.
I purchased over $200 worth of table cloths from this company. I had at least 5 of them with some random stains on them. Read more...
I purchased over $200 worth of table cloths from this company. I had at least 5 of them with some random stains on them. Which was very irritating and not worth the hassle of sending them back. Read less
Services Used: Rentals & Photobooths
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mother
Wedding:
4/19/2014
0.0/5.0
I ordered table cloths for my daughter's reception from tabeclothsfactory.com to try to save money on linen rentals. BIG MISTAKE!! Almost half of the 45 cloths came out of the wrappers with grease stains (some covering nearly the entire cloth), and there was NOTHING I could do to get the stains out. They cloths were also very, very wrinkled, and I tried washing, drying on low heat, ironing, steaming and NOTHING worked to remove the wrinkles. We had to have the grease spots removed and have them pressed professionally at an enormous cost. When I contacted the company, they basically said there was nothing they could do, and that they had never had a complaint like that before. If you are thinking about buying linens instead of renting them, I would caution you not to do that. And if you do buy DO NOT buy from Tableclothsfactory.com
I ordered table cloths for my daughter's reception from tabeclothsfactory.com to try to save money on linen rentals. BIG Read more...
I ordered table cloths for my daughter's reception from tabeclothsfactory.com to try to save money on linen rentals. BIG MISTAKE!! Almost half of the 45 cloths came out of the wrappers with grease stains (some covering nearly the entire cloth), and there was NOTHING I could do to get the stains out. They cloths were also very, very wrinkled, and I tried washing, drying on low heat, ironing, steaming and NOTHING worked to remove the wrinkles. We had to have the grease spots removed and have them pressed professionally at an enormous cost. When I contacted the company, they basically said there was nothing they could do, and that they had never had a complaint like that before. If you are thinking about buying linens instead of renting them, I would caution you not to do that. And if you do buy DO NOT buy from Tableclothsfactory.com Read less
Services Used:
Wwnetwork 128
agray
Wedding:
4/16/2014
0.0/5.0
This was not for a wedding but I'm sure they screw up plenty of those orders also. I carefully picked out linens for Easter and a proper mailing time to receive them in time. Today I checked for the arrival date and my account's order said everything was processing. There is no phone number to call! And, the online chat is beyond frustrating.

Basically I was told that an email was sent to tell me that one items was out of stock and to respond to the email as to what I wanted to do. I never got the email and it was not in Spam or my Trash. When I asked to have that resent to me, they sent me a brand new out of stock email. When I asked to have the original email forwarded to me that would show the original date sent, all of a sudden their system wasn't working right now and they were unable to send it.

They wanted $16 more for a 2-day shipping difference to get the order before Easter. The best they could do was lower that to $10. At first I accepted, but as it became apparent that they had lied to me about the out of stock email, I cancelled the entire order and now have no linens for Easter and they couldn't have cared less. When I told them I would write an unfavorable review, here is the response:

Eileen: Ok your order has been canceled, refund has been processed

Eileen: Is there anything else I can help you with?

Eileen: Thank you for visiting. Happy Shopping!


Classy Eileen!
This was not for a wedding but I'm sure they screw up plenty of those orders also. I carefully picked out linens for Read more...
This was not for a wedding but I'm sure they screw up plenty of those orders also. I carefully picked out linens for Easter and a proper mailing time to receive them in time. Today I checked for the arrival date and my account's order said everything was processing. There is no phone number to call! And, the online chat is beyond frustrating.

Basically I was told that an email was sent to tell me that one items was out of stock and to respond to the email as to what I wanted to do. I never got the email and it was not in Spam or my Trash. When I asked to have that resent to me, they sent me a brand new out of stock email. When I asked to have the original email forwarded to me that would show the original date sent, all of a sudden their system wasn't working right now and they were unable to send it.

They wanted $16 more for a 2-day shipping difference to get the order before Easter. The best they could do was lower that to $10. At first I accepted, but as it became apparent that they had lied to me about the out of stock email, I cancelled the entire order and now have no linens for Easter and they couldn't have cared less. When I told them I would write an unfavorable review, here is the response:

Eileen: Ok your order has been canceled, refund has been processed

Eileen: Is there anything else I can help you with?

Eileen: Thank you for visiting. Happy Shopping!


Classy Eileen! Read less
Services Used: Catering
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elizsa
Wedding:
5/23/2010
1.0/5.0
They sent me the wrong size overlays. They didn't ship my order until a week after I ordered it. I have emailed them since they don't have a number to call. I should have known better than to order from them after reading bad reviews on other sites--I guess I'm lucky to even get my order.
They sent me the wrong size overlays. They didn't ship my order until a week after I ordered it. I have emailed them since Read more...
They sent me the wrong size overlays. They didn't ship my order until a week after I ordered it. I have emailed them since they don't have a number to call. I should have known better than to order from them after reading bad reviews on other sites--I guess I'm lucky to even get my order. Read less
Services Used: Rentals & Photobooths
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Roger91
Wedding:
5/8/2010
5.0/5.0
hay just trying to say thx to efavormart, for such a quick arrival and for the correct quantity and for making my experience good with online shopping. Gratefully.
hay just trying to say thx to efavormart, for such a quick arrival and for the correct quantity and for making my Read more...
hay just trying to say thx to efavormart, for such a quick arrival and for the correct quantity and for making my experience good with online shopping. Gratefully. Read less
Services Used: Rentals & Photobooths
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juanita10
Wedding:
2/14/2010
5.0/5.0
Well what to say they just made my day .... they just mad my valentine sooo special . This is my 2nd order & its great. Chair cover , napkins & table cloths are perfect match . Thank you thank you & thank you.
Well what to say they just made my day .... they just mad my valentine sooo special . This is my 2nd order & its great. Read more...
Well what to say they just made my day .... they just mad my valentine sooo special . This is my 2nd order & its great. Chair cover , napkins & table cloths are perfect match . Thank you thank you & thank you. Read less
Services Used: Rentals & Photobooths
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Smit44
Wedding:
1/1/2010
5.0/5.0
Hi Thanks for the very quick delivery of this order. I received it today. I would just like to say thanks, as tableclothsfactory is always very easy to deal with and very efficient. I always know that if I need something urgently, that you can supply it.
Hi Thanks for the very quick delivery of this order. I received it today. I would just like to say thanks, as Read more...
Hi Thanks for the very quick delivery of this order. I received it today. I would just like to say thanks, as tableclothsfactory is always very easy to deal with and very efficient. I always know that if I need something urgently, that you can supply it. Read less
Services Used: Rentals & Photobooths
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helentaylor
Wedding:
1/1/2010
5.0/5.0
Good durable fabric with weighted fringe that doesn't blow off in a high wind. Keeps Table clean and dry. Good value for the price. I will buy more table cloths for my future business. Thank you tableclothsfactory .
Good durable fabric with weighted fringe that doesn't blow off in a high wind. Keeps Table clean and dry. Good value for Read more...
Good durable fabric with weighted fringe that doesn't blow off in a high wind. Keeps Table clean and dry. Good value for the price. I will buy more table cloths for my future business. Thank you tableclothsfactory . Read less
Services Used: Rentals & Photobooths
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jkiss
Wedding:
8/14/2009
5.0/5.0
I must admit at first I was leery of ordering from this company, since I hadn't heard much about it. The few reviews I did read were good so I went ahead & ordered a bunch of overlays & runners for my reception area. The prices were unbelievably low! I got my order within the same week. They were backordered on my runners & the smaller overlays I needed, so I was nervous about getting them in time for my wedding. The backordered items ended up arriving earlier than expected & in plenty of time for my wedding. The colors matched so perfectly & the quality was better than I expected. The tables at my reception looked awesome & everyone complimented them! I highly recommend them! You definitely can't beat the price!
I must admit at first I was leery of ordering from this company, since I hadn't heard much about it. The few reviews I did Read more...
I must admit at first I was leery of ordering from this company, since I hadn't heard much about it. The few reviews I did read were good so I went ahead & ordered a bunch of overlays & runners for my reception area. The prices were unbelievably low! I got my order within the same week. They were backordered on my runners & the smaller overlays I needed, so I was nervous about getting them in time for my wedding. The backordered items ended up arriving earlier than expected & in plenty of time for my wedding. The colors matched so perfectly & the quality was better than I expected. The tables at my reception looked awesome & everyone complimented them! I highly recommend them! You definitely can't beat the price! Read less
Services Used: Rentals & Photobooths
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anna121
Wedding:
3/8/2007
5.0/5.0
Honestly quick & good .. I did business with there sister concern already [EFAVORMART.COM], they are also good. Tableclothsfactory rocks !!
Honestly quick & good .. I did business with there sister concern already [EFAVORMART.COM], they are also good. Read more...
Honestly quick & good .. I did business with there sister concern already [EFAVORMART.COM], they are also good. Tableclothsfactory rocks !! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
1+ year ago
4.9/5.0
The purchase was for personal use, not a wedding, although a date had to be put in. In addition, there was no contract signed, although this review site requires it.

I had purchased Universal polyester chair covers with great hesitation due to the negative reviews.

I received the order within five days.

One tablecloth had a hole, and I was advised that a new one would be mailed out at no charge to me.

If having to take care of issues through a chat keeps the cost down, and the service is good, then I have no problem doing business that way.
The purchase was for personal use, not a wedding, although a date had to be put in. In addition, there was no contract Read more...
The purchase was for personal use, not a wedding, although a date had to be put in. In addition, there was no contract signed, although this review site requires it.

I had purchased Universal polyester chair covers with great hesitation due to the negative reviews.

I received the order within five days.

One tablecloth had a hole, and I was advised that a new one would be mailed out at no charge to me.

If having to take care of issues through a chat keeps the cost down, and the service is good, then I have no problem doing business that way. Read less
Services Used: Unique Services
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