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Wyndham Boston Andover Hotel

Andover , MA

LOCATION

123 Old River Road
Andover, MA US 01810 (map)

PHONE

978-975-3600

WEBSITE

View website
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ABOUT US

The Wyndham Boston Andover is conveniently located just minutes from the New Hampshire border and 25 minutes from Boston. The Wyndham is the only full service hotel in the Andover area.... Read more
The Wyndham Boston Andover is conveniently located just minutes from the New Hampshire border and 25 minutes from Boston. The Wyndham is the only full service hotel in the Andover area. We specialize in weddings and many other occasions commemorating life's important moments. Our newly renovated facility offers a contemporary ballroom complete with chandeliers and decor to match any wedding. Let our seasoned wedding consultant help guide you through one of the most important days of your life. The Wyndham has been rated by its guests with an award of Outstanding Customer Satisfaction and is a 2013 Wedding Industry Expert Winner.

The hotel also offers 293 newly renovated guestrooms. Complimentary, no obligation courtesy holds are available on a block of rooms for your guests. Our wide range of services from ceremonies and receptions to guest rooms and restaurants make a wedding at the Wyndham a truly inclusive experience. Your guests will enjoy hanging out in Characters Sports Bar and Grill or indulging in a gourmet meal at On The Bone Steakhouse. They can also take advantage of our state-of-the-art fitness center, indoor pool, and hot tub. Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1986
When was your venue last renovated?
2008
Describe your venue:
Banquet Hall, Hotel
Describe the style of your venue
Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
450
How many event spaces or rooms does your venue offer?
2
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
293
Number of suites
9
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
Yes
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
No

INFO FOR REHEARSAL DINNER

When was your venue built?
1986
When was your venue last renovated?
2008
Describe your venue:
Banquet Hall, Hotel
Describe the style of your venue
Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
How many event spaces or rooms does your venue offer?
2
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
293
Number of suites
9
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
Yes
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
No

REVIEWS

4.8
out of 5.0
4.8/5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.9/5.0
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ANDREA
Wedding:
7/26/2014
5.0/5.0
We had our Ceremony and Reception at the Wyndham Andover Hotel. I want to say that everything was perfect. Our wedding planner Adrienne was great, she was easy going and very professional. I probably drove her crazy but she never showed it. From the second we decided on this venue everything went smoothly. Two months before the wedding we went for our food tasting. The food was amazing we got to choose 4 appetizers and 3 different dinners, they were accommodating for those who were attending that had special diets or foods they could not eat. The waitress who served us our food for the tasting was also the best. She stayed by my side the whole time from pictures to the reception to get me whatever I might need. Adrienne made sure everything went smoothly and on time. I cant thank her enough for doing such a great job!! Oh and an added bonus is they give you a suite the night before your wedding and the night of all included in the price which also was the cheapest that we had found anywhere!! This is a great place to have a wedding!!
We had our Ceremony and Reception at the Wyndham Andover Hotel. I want to say that everything was perfect. Our wedding Read more...
We had our Ceremony and Reception at the Wyndham Andover Hotel. I want to say that everything was perfect. Our wedding planner Adrienne was great, she was easy going and very professional. I probably drove her crazy but she never showed it. From the second we decided on this venue everything went smoothly. Two months before the wedding we went for our food tasting. The food was amazing we got to choose 4 appetizers and 3 different dinners, they were accommodating for those who were attending that had special diets or foods they could not eat. The waitress who served us our food for the tasting was also the best. She stayed by my side the whole time from pictures to the reception to get me whatever I might need. Adrienne made sure everything went smoothly and on time. I cant thank her enough for doing such a great job!! Oh and an added bonus is they give you a suite the night before your wedding and the night of all included in the price which also was the cheapest that we had found anywhere!! This is a great place to have a wedding!! Read less
Services Used: Rehearsal Dinner, Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
We booked a room block at the Wyndham Boston Andover for our wedding guests. The hotel staff were easy to communicate with, booking was easy, and the wedding rate was a good reasonable price. They were very accommodating and made sure I got a big suite (the bride) so myself and my bridesmaids could all get ready there. The rest of the rooms were a good size and a lot of them also had nice balconies. The desk handed out information to our guests upon check-in and throughout the day brought us up extra towels, power strips, trash bags, etc. as we needed them. They allowed guests to socialize in the hotel rooms when we returned from the wedding that night and my husband and I had a bottle of champagne and chocolate covered strawberries in our suite waiting for us free of charge. We also held a breakfast for our guests at the hotel the following morning and the food was delicious! Upon returning home, I realized I left my ipod in the hotel room. The hotel mailed it to me within a few days. I would recommend this hotel to anyone planning and event or anyone who is looking for somewhere to stay in the Andover area!
We booked a room block at the Wyndham Boston Andover for our wedding guests. The hotel staff were easy to communicate Read more...
We booked a room block at the Wyndham Boston Andover for our wedding guests. The hotel staff were easy to communicate with, booking was easy, and the wedding rate was a good reasonable price. They were very accommodating and made sure I got a big suite (the bride) so myself and my bridesmaids could all get ready there. The rest of the rooms were a good size and a lot of them also had nice balconies. The desk handed out information to our guests upon check-in and throughout the day brought us up extra towels, power strips, trash bags, etc. as we needed them. They allowed guests to socialize in the hotel rooms when we returned from the wedding that night and my husband and I had a bottle of champagne and chocolate covered strawberries in our suite waiting for us free of charge. We also held a breakfast for our guests at the hotel the following morning and the food was delicious! Upon returning home, I realized I left my ipod in the hotel room. The hotel mailed it to me within a few days. I would recommend this hotel to anyone planning and event or anyone who is looking for somewhere to stay in the Andover area! Read less
Services Used: Unique Services
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Erin
Wedding:
5/3/2014
5.0/5.0
The Wyndham is a wonderful place for a wedding. The ballroom is absolutely beautiful and spacious, our wedding had just over 200 people.

Adrienne, the catering manager, is excellent. She's so pleasant and very responsive, she was so easy to work with.

Meals were great, prices are reasonable, and it was so nice to have the hotel rooms on location. Plus, they include a room for the bride & groom in the package. The only negative I would say would be the banquet chairs, you definitely need to either rent chair covers or an alternative.

Overall, our experience was great and I'm so glad we decided to have our wedding here.
The Wyndham is a wonderful place for a wedding. The ballroom is absolutely beautiful and spacious, our wedding had just Read more...
The Wyndham is a wonderful place for a wedding. The ballroom is absolutely beautiful and spacious, our wedding had just over 200 people.

Adrienne, the catering manager, is excellent. She's so pleasant and very responsive, she was so easy to work with.

Meals were great, prices are reasonable, and it was so nice to have the hotel rooms on location. Plus, they include a room for the bride & groom in the package. The only negative I would say would be the banquet chairs, you definitely need to either rent chair covers or an alternative.

Overall, our experience was great and I'm so glad we decided to have our wedding here. Read less
Services Used: Wedding Venue
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Robin
Wedding:
4/26/2014
5.0/5.0
My over all experience was extant form start to finish
My over all experience was extant form start to finish
My over all experience was extant form start to finish Read less
Services Used: Wedding Venue
Wyndham Boston Andover Hotel responded with the following comments:

Thank you so much for the wonderful rating, Robin! As I said before, it was an absolute pleasure working with you!

-Adrienne
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Elisabeth
Wedding:
5/14/2011
5.0/5.0
When they say they specialize in weddings and special occasions that require that special touch and attention to detail, they aren't kidding! The Wyndham did our wedding for about 100 people on May 14th, and the package deal we got with them was awesome! Not only did it save us a ton of money, but we were able to work with fabulous vendors for our cake, linens, etc., that just contributed to a wonderful day. And having Christine there every step of the way, answering every little question we had, and taking care of us as the day-of-coordinator was priceless! I was actually able to enjoy every part of my wedding day without having to worry about the little details, and everything went off without a hitch! Great job Wyndham, and thanks for giving us the wedding we dreamed of! :)
When they say they specialize in weddings and special occasions that require that special touch and attention to detail, Read more...
When they say they specialize in weddings and special occasions that require that special touch and attention to detail, they aren't kidding! The Wyndham did our wedding for about 100 people on May 14th, and the package deal we got with them was awesome! Not only did it save us a ton of money, but we were able to work with fabulous vendors for our cake, linens, etc., that just contributed to a wonderful day. And having Christine there every step of the way, answering every little question we had, and taking care of us as the day-of-coordinator was priceless! I was actually able to enjoy every part of my wedding day without having to worry about the little details, and everything went off without a hitch! Great job Wyndham, and thanks for giving us the wedding we dreamed of! :) Read less
Services Used: Wedding Venue
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jochs
Wedding:
8/21/2010
5.0/5.0
The staff, service, and accommodations at the Wyndham Boston Andover Hotel are incredible! My wedding was being held nearby and we chose the Wyndham to accommodate our guests, hold the rehearsal dinner, and morning after brunch. We booked nearly 60 rooms and everyone staying there could not say enough about comfort and the quality of the services provided. The staff, from the front desk to the catering manager, to the conference services manager, to the wait staff, went above and beyond my expectations. I provided guest bags to the front desk to hand out to each of my guests as they checked in and they were handed out successfully and without a hitch. The rehearsal dinner was beyond delicious (catered by On the Bone), and the service was top notch. Our morning after brunch was exactly as we had planned and it felt so good that we could rely on the Wyndham to handle everything. Choosing the Wyndham was one of the best decisions we made. This hotel did not cause me any stress...in fact, the trustworthy staff alleviated it. Thank you Wyndham, for helping to make our wedding weekend amazing!
The staff, service, and accommodations at the Wyndham Boston Andover Hotel are incredible! My wedding was being held Read more...
The staff, service, and accommodations at the Wyndham Boston Andover Hotel are incredible! My wedding was being held nearby and we chose the Wyndham to accommodate our guests, hold the rehearsal dinner, and morning after brunch. We booked nearly 60 rooms and everyone staying there could not say enough about comfort and the quality of the services provided. The staff, from the front desk to the catering manager, to the conference services manager, to the wait staff, went above and beyond my expectations. I provided guest bags to the front desk to hand out to each of my guests as they checked in and they were handed out successfully and without a hitch. The rehearsal dinner was beyond delicious (catered by On the Bone), and the service was top notch. Our morning after brunch was exactly as we had planned and it felt so good that we could rely on the Wyndham to handle everything. Choosing the Wyndham was one of the best decisions we made. This hotel did not cause me any stress...in fact, the trustworthy staff alleviated it. Thank you Wyndham, for helping to make our wedding weekend amazing! Read less
Services Used: Unique Services
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remerson
Wedding:
8/14/2010
5.0/5.0
We had our reception here and it was awesome. The ballroom was gorgeous and the food was delicious. The Wyndham did an excellent job and everything went smoothly!
We had our reception here and it was awesome. The ballroom was gorgeous and the food was delicious. The Wyndham did an Read more...
We had our reception here and it was awesome. The ballroom was gorgeous and the food was delicious. The Wyndham did an excellent job and everything went smoothly! Read less
Services Used: Wedding Venue
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Diane
Wedding:
5/22/2010
5.0/5.0
I can't say enough good things about the Wyndham Andover Boston and their Director of Catering, Christine Perry. I learned about the Wyndham at a local Bridal show and was truly impressed with the value for the wedding packages and how lovely the facility was since being remodeled a few years ago.

From our initial meeting Christine was helpful and knowledgeable. She never tried to talk me into spending more money or up selling me on products or services. Christine was responsive to all of my questions and concerns and she made me feel completely at ease.

Talk about full service, Christine even helped to bustle my gown prior to the reception as my matron of honor was having a hard time getting it done properly! Christine even stayed at the event until dinner to ensure everything was just perfect. She left me in very capable hands with some of the more senior waitstaff who were also just great.

I would highly recommend the Wyndham for any type of event (I also had my bridal shower here which was also lovely) and hope to have the chance to work with Christine again in the future.
I can't say enough good things about the Wyndham Andover Boston and their Director of Catering, Christine Perry. I learned Read more...
I can't say enough good things about the Wyndham Andover Boston and their Director of Catering, Christine Perry. I learned about the Wyndham at a local Bridal show and was truly impressed with the value for the wedding packages and how lovely the facility was since being remodeled a few years ago.

From our initial meeting Christine was helpful and knowledgeable. She never tried to talk me into spending more money or up selling me on products or services. Christine was responsive to all of my questions and concerns and she made me feel completely at ease.

Talk about full service, Christine even helped to bustle my gown prior to the reception as my matron of honor was having a hard time getting it done properly! Christine even stayed at the event until dinner to ensure everything was just perfect. She left me in very capable hands with some of the more senior waitstaff who were also just great.

I would highly recommend the Wyndham for any type of event (I also had my bridal shower here which was also lovely) and hope to have the chance to work with Christine again in the future. Read less
Services Used: Wedding Venue
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Diamond5
Wedding:
5/1/2010
5.0/5.0
We had our wedding reception May 1, 2010 at the Boston Andover Wyndham Hotel. We had such a wonderful experience planning our dream wedding with the Wyndham Hotel's excellent wedding coordinator Christine Perry. She was extremely helpful, and reliable.

Our wedding was perfect, I'd tell every bride I know to check out the Wyndham for there wedding day. The food was amazing, my guest are still raving about the tasty food.

All I have is amazing things to say about this hotel. Thank you so much, for making our wedding perfect!

THANK YOU THANK YOU!! Nicole and Chris Nardone
We had our wedding reception May 1, 2010 at the Boston Andover Wyndham Hotel. We had such a wonderful experience planning Read more...
We had our wedding reception May 1, 2010 at the Boston Andover Wyndham Hotel. We had such a wonderful experience planning our dream wedding with the Wyndham Hotel's excellent wedding coordinator Christine Perry. She was extremely helpful, and reliable.

Our wedding was perfect, I'd tell every bride I know to check out the Wyndham for there wedding day. The food was amazing, my guest are still raving about the tasty food.

All I have is amazing things to say about this hotel. Thank you so much, for making our wedding perfect!

THANK YOU THANK YOU!! Nicole and Chris Nardone Read less
Services Used: Wedding Venue
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dgandhi
Wedding:
7/19/2009
5.0/5.0
Amazing Ballroom...Great Staff and Great Coordinating Service..They cater to all your needs!
Amazing Ballroom...Great Staff and Great Coordinating Service..They cater to all your needs!
Amazing Ballroom...Great Staff and Great Coordinating Service..They cater to all your needs! Read less
Services Used: Wedding Venue
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kjohnson
Wedding:
10/22/2011
4.9/5.0
Just had our wedding reception here and it was beyond anything we could have asked for. Christine was AWESOME AWESOME AWESOME. Everything was so easy and after a few meetings we had everything all set to go. The room was fabulous and everyone commented on how awesome all of the food was. We had a great time and even set up a brunch for the next morning. I would highly recommend any function here!
Just had our wedding reception here and it was beyond anything we could have asked for. Christine was AWESOME AWESOME Read more...
Just had our wedding reception here and it was beyond anything we could have asked for. Christine was AWESOME AWESOME AWESOME. Everything was so easy and after a few meetings we had everything all set to go. The room was fabulous and everyone commented on how awesome all of the food was. We had a great time and even set up a brunch for the next morning. I would highly recommend any function here! Read less
Services Used: Wedding Venue
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Bill
Wedding:
6/15/2014
4.8/5.0
The Wyndham provided a great location for our wedding reception and to house many out of town guests. This was the hotel's first same gender wedding and they were warm and welcoming. They arranged for the stage, pipe and drape, red carpet, and stanchions that we needed for our Broadway theme. They accommodated all of your decorations, vendors, and theatrical lighting. The three wedding package vendors (linens, florist, and cake) provided a reasonable price and great service.

The food was good and particularly the beef filet was outstanding.

The guest rooms were very nice and they gave us a great price.

There was a little pushback on creating our signature cocktail and installing a mirror ball over the dance floor, but eventually they made both happen.

I would recommend the Wyndham in Andover for a wedding reception.
The Wyndham provided a great location for our wedding reception and to house many out of town guests. This was the hotel's Read more...
The Wyndham provided a great location for our wedding reception and to house many out of town guests. This was the hotel's first same gender wedding and they were warm and welcoming. They arranged for the stage, pipe and drape, red carpet, and stanchions that we needed for our Broadway theme. They accommodated all of your decorations, vendors, and theatrical lighting. The three wedding package vendors (linens, florist, and cake) provided a reasonable price and great service.

The food was good and particularly the beef filet was outstanding.

The guest rooms were very nice and they gave us a great price.

There was a little pushback on creating our signature cocktail and installing a mirror ball over the dance floor, but eventually they made both happen.

I would recommend the Wyndham in Andover for a wedding reception. Read less
Services Used: Rehearsal Dinner, Wedding Venue
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Anonymous
Wedding:
Recently Married
4.8/5.0
Adrienne (Event coordinator) did a wonderful job for our wedding. She was very professional, detailed oriented, organized and pleasant. We got a lot of compliments for our wedding. Great staff as well...it was a great experience.
Adrienne (Event coordinator) did a wonderful job for our wedding. She was very professional, detailed oriented, organized Read more...
Adrienne (Event coordinator) did a wonderful job for our wedding. She was very professional, detailed oriented, organized and pleasant. We got a lot of compliments for our wedding. Great staff as well...it was a great experience. Read less
Services Used: Wedding Cake, Catering, Flowers, Wedding Planning, Wedding Venue
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Anonymous
Wedding:
Recently Married
4.5/5.0
We used the Wyndham for our wedding reception. From the moment I showed interest through the wedding night the event coordinator, Adrienne, was amazing. The interactions we had made me believe she was there for me, she was not pushy or pushing certain sales. I had MANY questions and requests, and her responses were quick and positive. The hotel was well maintained and the salons came together nicely with a dance floor for our reception. We did use chair covers and linens, as well as uplighting which was a nice addition, but would have been nice without it. All of the event staff was well accomodating. The food was excellent, not only at the tasting, but at the reception too. They had packages set, but were flexible and accomodating, to cater to our wants. My only constructive criticism would be to add an additional bartender to larger events. Maybe we had two big drinking families, but when the 130 guests arrived at the same time after the ceremony for the reception, a really long line at the bar formed due to only one bartender. I pointed it out to Adrienne, and she and the staff quickly responded and added an additional bartender.
We used the Wyndham for our wedding reception. From the moment I showed interest through the wedding night the event Read more...
We used the Wyndham for our wedding reception. From the moment I showed interest through the wedding night the event coordinator, Adrienne, was amazing. The interactions we had made me believe she was there for me, she was not pushy or pushing certain sales. I had MANY questions and requests, and her responses were quick and positive. The hotel was well maintained and the salons came together nicely with a dance floor for our reception. We did use chair covers and linens, as well as uplighting which was a nice addition, but would have been nice without it. All of the event staff was well accomodating. The food was excellent, not only at the tasting, but at the reception too. They had packages set, but were flexible and accomodating, to cater to our wants. My only constructive criticism would be to add an additional bartender to larger events. Maybe we had two big drinking families, but when the 130 guests arrived at the same time after the ceremony for the reception, a really long line at the bar formed due to only one bartender. I pointed it out to Adrienne, and she and the staff quickly responded and added an additional bartender. Read less
Services Used: Wedding Venue
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Kath
Wedding:
5/22/2009
4.3/5.0
The service was really good and the food was excellent. We did the chocolate fountain and it was a big hit. They renovated recently and the rooms are nice. And it was a lot more affordable than some of the Boston hotels. A couple of times they were a little slow getting back to me but we were really happy with our reception
The service was really good and the food was excellent. We did the chocolate fountain and it was a big hit. They renovated Read more...
The service was really good and the food was excellent. We did the chocolate fountain and it was a big hit. They renovated recently and the rooms are nice. And it was a lot more affordable than some of the Boston hotels. A couple of times they were a little slow getting back to me but we were really happy with our reception Read less
Services Used: Wedding Venue
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CaraCM
Wedding:
5/16/2009
4.2/5.0
The Wyndham Hotel in Andover was not only my reception venue, but also my caterer.
Jaymi, the coordinator, was SO pleasant and great to work with! She was such a sweetheart and even made sure that, when she went away for a week or so, that someone else was there to answer any questions I may have had. She went above and beyond to make sure that I was happy with the planning process and on the day of, made sure that the ballroom looked AMAZING.
The food that I tasted during the tasting was phenomenal and I was absolutely positive that everyone would enjoy their meals when the guests received them. When I received my meal, however, it wasn't how we had ordered it (and I had a meal from my guests' menu). I heard mixed reviews about the food from our guests... although it was good and what was to be "expected" at a wedding, it was not the food from the tasting, which I boasted about to many of the guests prior to the event that was ABOVE expectations. The meals didn't come with the same sides as previously planned, either. Despite that, the food was good, so my new husband and I asked to see the chef, who we met at the tasting, to thank him. He wasn't even there. Though the food was good, it was evident that something that wasn't adding up, with the meals that didn't match the tasting and the chef from the tasting not even being there. Regardless, being that it was my wedding day, I didn't care much, as the food was acceptable, but I am concerned about the guests' perception of the food presented.
The other aspect of any "complaint" I have is that I was told shortly before the wedding that, 2 weeks before the wedding, renovations would start. It did not affect the ballroom at all, but it affected the lobby of the hotel, and, which I didn't find out about until the DAY BEFORE the wedding, affected the bathrooms that were by the ballroom. Though they did a good job at blocking off everything so that guests could be redirected to the bathrooms in the bar, it was a pretty big inconvenience. Guests had to actually walk outside a bit to get to their rooms and things were confusing. They tried their best to make up for it, but I was mostly concerned with the fact that I didn't find out about the renovations until shortly before the wedding, when it is obvious that they knew about it ahead of time.
Overall, this was a GOOD experience. It seems like a lot of money but a lot was included, such as the cake, table linens, limo, room for the night, and discount for guests' rooms. Plus they set up everything in the ballroom. I would recommend making sure that the chef is available for the night of your wedding and ensuring that the food would be the same. If you are planning your wedding during the time of renovations, make sure that you are aware of ALL changes that will occur! And make sure to ask for Jaymi Little!
The Wyndham Hotel in Andover was not only my reception venue, but also my caterer.
Jaymi, the coordinator, was SO Read more...
The Wyndham Hotel in Andover was not only my reception venue, but also my caterer.
Jaymi, the coordinator, was SO pleasant and great to work with! She was such a sweetheart and even made sure that, when she went away for a week or so, that someone else was there to answer any questions I may have had. She went above and beyond to make sure that I was happy with the planning process and on the day of, made sure that the ballroom looked AMAZING.
The food that I tasted during the tasting was phenomenal and I was absolutely positive that everyone would enjoy their meals when the guests received them. When I received my meal, however, it wasn't how we had ordered it (and I had a meal from my guests' menu). I heard mixed reviews about the food from our guests... although it was good and what was to be "expected" at a wedding, it was not the food from the tasting, which I boasted about to many of the guests prior to the event that was ABOVE expectations. The meals didn't come with the same sides as previously planned, either. Despite that, the food was good, so my new husband and I asked to see the chef, who we met at the tasting, to thank him. He wasn't even there. Though the food was good, it was evident that something that wasn't adding up, with the meals that didn't match the tasting and the chef from the tasting not even being there. Regardless, being that it was my wedding day, I didn't care much, as the food was acceptable, but I am concerned about the guests' perception of the food presented.
The other aspect of any "complaint" I have is that I was told shortly before the wedding that, 2 weeks before the wedding, renovations would start. It did not affect the ballroom at all, but it affected the lobby of the hotel, and, which I didn't find out about until the DAY BEFORE the wedding, affected the bathrooms that were by the ballroom. Though they did a good job at blocking off everything so that guests could be redirected to the bathrooms in the bar, it was a pretty big inconvenience. Guests had to actually walk outside a bit to get to their rooms and things were confusing. They tried their best to make up for it, but I was mostly concerned with the fact that I didn't find out about the renovations until shortly before the wedding, when it is obvious that they knew about it ahead of time.
Overall, this was a GOOD experience. It seems like a lot of money but a lot was included, such as the cake, table linens, limo, room for the night, and discount for guests' rooms. Plus they set up everything in the ballroom. I would recommend making sure that the chef is available for the night of your wedding and ensuring that the food would be the same. If you are planning your wedding during the time of renovations, make sure that you are aware of ALL changes that will occur! And make sure to ask for Jaymi Little! Read less
Services Used: Catering, Wedding Venue

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123 Old River Road, Andover, MA 01810 See On Map
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