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Zales

Chicago , IL

LOCATION

Chicago, IL US

WEBSITE

View website
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Jewelry

REVIEWS

4.4
out of 5.0
4.5/5.0
4.2/5.0
4.3/5.0
4.2/5.0
4.4/5.0
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Brittany
Wedding:
6/12/2014
5.0/5.0
I love my wedding band and engagement ring. I have received many compliments on both. My husband is also happy with his wedding band.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.9/5.0
Love my ring... Love the help over all and professionalism. Thanks
Services Used: Jewelry
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aaliyah1
Wedding:
5/15/2013
4.8/5.0
Completely love them get all my jewelry from here thay are fantastic and all about your satisfaction
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
3.6/5.0
My ring is gorgeous but they didn't make a band for it. So i had to choose something close to it. I wish they made a band for it.
Services Used: Jewelry
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Joshua
Wedding:
12/15/2012
5.0/5.0
What can I say, the wedding bands are perfect and I'm glad I chose Zales! We've got something that should last forever, and we love that we didn't have to start our marriage completely bankrupt because of it.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
3.6/5.0
Helpful most of the time depending on who was there to assist. Swapped out diamonds with little fuss.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
3.4/5.0
We purchased all of our rings here, and for the most part we had a great experience. The prices were great. Once we had a not so friendly consultant... so we moved on and worked with someone else. I'm very pleased with what I purchased at Zales...
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
3.7/5.0
They were good. Not excellent but not horrible. We got our rings in time and they're beautiful but the lady I dealt with kind of gave me a hard time and didn't seem like she knew what she was doing. Also, the stone fell out of my ring already. I paid a lot of money for it and its already broken and I haven't even done anything nuts to make it break. However they are willing to fix it for free so I guess I cant complain too much.
Services Used: Jewelry
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Kevin
Wedding:
11/11/2011
4.6/5.0
Highly Recommended. Jewelry was exactly what we were looking for.
Services Used: Jewelry
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akzorn2
Wedding:
5/29/2011
3.8/5.0
I got my wedding band here. It took forever to find a ring to go with my unique engagement ring, but Zales had a good selection, and the staff were helpful.
Services Used: Jewelry
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Nicole
Wedding:
12/11/2010
5.0/5.0
My husband bought my wedding set from Zales and the service was great. They were so good with working with us and helping us finance our purchases, that I went back to purchase his ring, as well. whenever I am looking for a new piece of jewelry, I always start at Zales (Chicago Ridge).
Services Used: Jewelry
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tashacat
Wedding:
9/25/2010
4.3/5.0
My husband and I purchased both my engagement ring and our wedding bands at the Zales in Chicago Ridge, IL. My ring size is 4.75 and there was a mix up with the re-sizing of my rings. Zales was so kind and helpful. They realized there was a mistake and rushed the re re-sizing so my rings were the perfect fit. Their sales are amazing, and the styles are classic and elegant.
Services Used: Jewelry
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georgeandangel2
Wedding:
5/10/2010
3.7/5.0
We loved our rings and they have great customer service.
Services Used: Jewelry
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misty
Wedding:
8/22/2009
4.8/5.0
i got my ring hear i love it. the people were nice and helped me pick the perfect ring
Services Used: Band
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Anonymous
Wedding:
2+ years ago
3.7/5.0
At first my wedding band was oval shaped once it was resized, which did not go well with my engagement ring. However, I went back and told them I didnt like it and they looked for a replacement. I'm now pleased with my wedding band. Very friendly people.
Services Used: Jewelry
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tenacious0831
Wedding:
8/31/2008
3.6/5.0
Hubby naturally bought the rings & from what he tells me they were helpful although naturally they tried to get him to spend more for a ring. I didnt want a fancy elaborate ring considering my engagement ring is impressive enough, a nice simple band worked for me. He had a problem getting his ring sized, first they said he couldn't do it *rolls eyes* then they said he could, well they'll send in a smaller size *which is what we wanted in the first place* and it's taking forever to get it back. I remember when we had to get my engagement ring resized it took 3 weeks AND I had to call to inquire about the status. As far as places to go, it's ok. I'd advise you look on the website first, they have gorgeous rings online
Services Used: Jewelry
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Heather
Wedding:
8/15/2008
4.7/5.0
The rings are beautiful. I highly recommend buying the lifetime warranty. It covers your diamonds forever and all you have to do is bring them in twice a year to get them cleaned (free cleanings!). We found some stores that offer the same type of rings, but we didn't find anyone else who had the ring for such a great value, and still stood behind it with a lifetime warranty
Services Used: Jewelry
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Ashers
Wedding:
1/12/2008
4.9/5.0
They were very professional in Chicago as well as in our hometown Santa Rosa, CA. Always friendly and they always helped us with any questions that we had. They also were reasonable for our budget, which we tried to keep under 10k, which is hard to do when you live in wine country, but they made it possible.
Services Used: Jewelry
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nickiclift
Wedding:
10/20/2007
4.0/5.0
My husband had bought my engagement ring from Zales a year before our wedding. It was exactly what I wanted, except for one thing. He asked for white gold, and it was obviously yellow gold. I called and told them, they were extremely nice about it and told me to come back in and they would take care of it. Plus, we had a 2 year warranty for it. We also got our wedding bands from Zales, and they turned out perfect.
Services Used: Jewelry
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Jelisa
Wedding:
7/29/2007
5.0/5.0
I love, love, love my bridal set. I had printed out the bridal set of my dreams a year before my wedding. Around the time, my husband decided to purchase it, it had already gone to clearance, potentially out of stock. The manager did everything he could to locate it for me. Two months and 50% off later, he found it and called us. We bought it right away!
Services Used: Jewelry
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Lea
Wedding:
6/30/2007
5.0/5.0
great staff! I wanted a simple band at a simple price and the clerk just gave me a 30% discount because the ring i wanted was a little too much. So cool!
Services Used: Jewelry
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Helen
Wedding:
6/8/2005
4.6/5.0
Great and cost effective. The only pain was getting it checked every 6 months for the insurance policy, but recently they did away with that. I had to pay $99 and now it is insured for life with no checks. And good thing too, because my diamond came loose recently and they fixed it for no charge.
Services Used: Jewelry
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