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(5)

Zales

El Cajon , CA

LOCATION

El Cajon, CA US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

3.8
out of 5.0
4.0/5.0
3.8/5.0
3.9/5.0
3.4/5.0
3.8/5.0
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mari_jane619
Wedding:
7/2/2011
4.9/5.0
Out of all the jewelry stores we went to ZALES was the one, excellent service!
we went to the one in Plaza Bonita, But in general ZALES is great! stop looking....go to ZALES.
Out of all the jewelry stores we went to ZALES was the one, excellent service!
we went to the one in Plaza Bonita, But Read more...
Out of all the jewelry stores we went to ZALES was the one, excellent service!
we went to the one in Plaza Bonita, But in general ZALES is great! stop looking....go to ZALES. Read less
Services Used: Jewelry
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emily junk
Wedding:
6/6/2009
3.7/5.0
Dan purchased my engagement from Zales, we both went in the sales staff was extremely helpful and not pushy, not what either of us expected. They explained the insurance/guarantee policy and how it would be a good idea to get it, we did and I'm glad he did. Months later we went back to purchase our wedding bands. When he originally purchased my engagement ring it did not come with a matching band but the great staff was able to find a very nice matching band that I love. His ring was a different story, they had one we liked but it was too small, they measured him. They ordered the ring and said it would be in, in about 10 days, we were only 14 days out from the wedding date so I was a little concerned. When the ring arrived Dan went it to pick it up as well as my engagement ring that they repaired under the warranty, it needed to be re-dipped in white gold to match my new band. His ring was way too large. I freaked out we only had 4 days to get his ring. In the end the manager helped him and was able to find his ring in his size in the store. Good thing the manager was there! Very good value however I have over a $6,000 set (original retail that we purchased for about 1/2)
Dan purchased my engagement from Zales, we both went in the sales staff was extremely helpful and not pushy, not what Read more...
Dan purchased my engagement from Zales, we both went in the sales staff was extremely helpful and not pushy, not what either of us expected. They explained the insurance/guarantee policy and how it would be a good idea to get it, we did and I'm glad he did. Months later we went back to purchase our wedding bands. When he originally purchased my engagement ring it did not come with a matching band but the great staff was able to find a very nice matching band that I love. His ring was a different story, they had one we liked but it was too small, they measured him. They ordered the ring and said it would be in, in about 10 days, we were only 14 days out from the wedding date so I was a little concerned. When the ring arrived Dan went it to pick it up as well as my engagement ring that they repaired under the warranty, it needed to be re-dipped in white gold to match my new band. His ring was way too large. I freaked out we only had 4 days to get his ring. In the end the manager helped him and was able to find his ring in his size in the store. Good thing the manager was there! Very good value however I have over a $6,000 set (original retail that we purchased for about 1/2) Read less
Services Used: Jewelry
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vickimcd
Wedding:
5/30/2009
1.8/5.0
Cheap, cheap, cheap. Poorly crafted and poorly made.
Cheap, cheap, cheap. Poorly crafted and poorly made.
Cheap, cheap, cheap. Poorly crafted and poorly made. Read less
Services Used: Jewelry
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dstar
Wedding:
10/18/2008
4.2/5.0
So far I have been very happy with all the jewelry my FI has gotten me. We deal with Ann at the Zales at parkway plaza and we love her!! She has been very helpful and knows us everytime we walk in the store.
So far I have been very happy with all the jewelry my FI has gotten me. We deal with Ann at the Zales at parkway plaza and Read more...
So far I have been very happy with all the jewelry my FI has gotten me. We deal with Ann at the Zales at parkway plaza and we love her!! She has been very helpful and knows us everytime we walk in the store. Read less
Services Used: Jewelry
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mrenner21
Wedding:
6/20/2001
4.3/5.0
I am very very happy with my wedding band and engagement ring. They are beautiful and wonderful quality. My only complaint is that we paid for platimun and my wedding band is white gold. We didn't notice until a few months later I was cleaning my ring and saw the stamp in it. Oh well. I still love the set! :)
I am very very happy with my wedding band and engagement ring. They are beautiful and wonderful quality. My only complaint Read more...
I am very very happy with my wedding band and engagement ring. They are beautiful and wonderful quality. My only complaint is that we paid for platimun and my wedding band is white gold. We didn't notice until a few months later I was cleaning my ring and saw the stamp in it. Oh well. I still love the set! :) Read less
Services Used: Jewelry
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