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Zales Jewelers

Orem , UT

LOCATION

575 University Pkwy # B30
Orem, UT US 84097 (map)

PHONE

801-224-0821

WEBSITE

View website
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Jewelry

REVIEWS

4.5
out of 5.0
4.4/5.0
4.4/5.0
4.5/5.0
4.6/5.0
4.5/5.0
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anneliese505
Wedding:
7/23/2010
4.7/5.0
They were a pleasure to work with. They weren't at all pushy, made us aware of the 30 day return policy, and worked with my husband in finding the right ring and offering a better price than other jewelers. My only complaint is that it took about 3 weeks for the ring to come in when they said it would be about half that, and it wasn't sized when it came in so we had to send it back again to be resized.
They were a pleasure to work with. They weren't at all pushy, made us aware of the 30 day return policy, and worked with Read more...
They were a pleasure to work with. They weren't at all pushy, made us aware of the 30 day return policy, and worked with my husband in finding the right ring and offering a better price than other jewelers. My only complaint is that it took about 3 weeks for the ring to come in when they said it would be about half that, and it wasn't sized when it came in so we had to send it back again to be resized. Read less
Services Used: Jewelry
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ashrowbury
Wedding:
6/3/2009
4.7/5.0
Love Zales
Love Zales
Love Zales Read less
Services Used: Jewelry
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sweety23
Wedding:
8/13/2008
5.0/5.0
Love, love, love my ring! Thank you!!!
Love, love, love my ring! Thank you!!!
Love, love, love my ring! Thank you!!! Read less
Services Used: Jewelry
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jbent
Wedding:
8/9/2008
5.0/5.0
We went to Zale's pretty last minute to get a wedding band. They did it so quick for us and it turned out amazing. They gave us a great deal and are willing to work with us in the future to keep it looking nice. We really appreciated their good work.
We went to Zale's pretty last minute to get a wedding band. They did it so quick for us and it turned out amazing. They Read more...
We went to Zale's pretty last minute to get a wedding band. They did it so quick for us and it turned out amazing. They gave us a great deal and are willing to work with us in the future to keep it looking nice. We really appreciated their good work. Read less
Services Used: Jewelry
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Analia
Wedding:
7/31/2008
5.0/5.0
This place has the most amazing rings i have ever seen! They also have GREAT sales going on in their clearance section! My husband and i were so lucky to find the most perfect ring at a price that was beyond exceptional. The 3/4 carat ring plus 4 side stones that we got ended up costing shy of $550 and the quality of the diamond is fantastic and SO white!
If you or your fiance(e) need a ring- this is definitely the place you should look, and hey, if you're short in money or don't have too much, this is a place you can look and be sure you'll be able to afford something!
This place has the most amazing rings i have ever seen! They also have GREAT sales going on in their clearance section! My Read more...
This place has the most amazing rings i have ever seen! They also have GREAT sales going on in their clearance section! My husband and i were so lucky to find the most perfect ring at a price that was beyond exceptional. The 3/4 carat ring plus 4 side stones that we got ended up costing shy of $550 and the quality of the diamond is fantastic and SO white!
If you or your fiance(e) need a ring- this is definitely the place you should look, and hey, if you're short in money or don't have too much, this is a place you can look and be sure you'll be able to afford something! Read less
Services Used: Jewelry
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Sara
Wedding:
7/26/2008
4.1/5.0
Zales does not have an extremely great number of wedding and engagement rings to choose from, but I still managed to find the perfect wedding ring. In order to have a greater selection, we chose three different jewelers for the engagement ring, brides' wedding ring and groom's wedding ring. All three rings we chose were very affordable! It was very important for us to choose a company like Zales for their warranty and maintenance plans. We ordered my wedding ring in the correct size, and it arrived early! The environment and attitude of their store was so comfortable and friendly, that while browsing for our rings I called his parents to ask thier permission to marry their son!
Zales does not have an extremely great number of wedding and engagement rings to choose from, but I still managed to find Read more...
Zales does not have an extremely great number of wedding and engagement rings to choose from, but I still managed to find the perfect wedding ring. In order to have a greater selection, we chose three different jewelers for the engagement ring, brides' wedding ring and groom's wedding ring. All three rings we chose were very affordable! It was very important for us to choose a company like Zales for their warranty and maintenance plans. We ordered my wedding ring in the correct size, and it arrived early! The environment and attitude of their store was so comfortable and friendly, that while browsing for our rings I called his parents to ask thier permission to marry their son! Read less
Services Used: Jewelry
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jillpill
Wedding:
6/21/2008
3.4/5.0
I love my ring, it was a good price!
I love my ring, it was a good price!
I love my ring, it was a good price! Read less
Services Used: Jewelry
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LeAnna
Wedding:
6/7/2008
4.0/5.0
Got my engagement and band here, and both are beautiful! They cleaned them and were very helpful in timing with the wedding!
Got my engagement and band here, and both are beautiful! They cleaned them and were very helpful in timing with the Read more...
Got my engagement and band here, and both are beautiful! They cleaned them and were very helpful in timing with the wedding! Read less
Services Used: Jewelry
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shumashuma
Wedding:
5/17/2008
4.5/5.0
Really good place to go. The only bad thing I have to say about it is that they were a little over the top with the customer service and it got a little annoying. But other than that I found the perfect ring and we didn't pay that much for it.
Really good place to go. The only bad thing I have to say about it is that they were a little over the top with the Read more...
Really good place to go. The only bad thing I have to say about it is that they were a little over the top with the customer service and it got a little annoying. But other than that I found the perfect ring and we didn't pay that much for it. Read less
Services Used: Jewelry
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Alicia
Wedding:
3/21/2008
4.2/5.0
My husband and I custom-designed our ring, and it came out perfectly. We loved the service that we received from all the Zales professionals as well as the help they gave us in keeping within our budget, matching the center and accent stones, etc. We even received the ring 3 weeks before expected. No complaints!
My husband and I custom-designed our ring, and it came out perfectly. We loved the service that we received from all the Read more...
My husband and I custom-designed our ring, and it came out perfectly. We loved the service that we received from all the Zales professionals as well as the help they gave us in keeping within our budget, matching the center and accent stones, etc. We even received the ring 3 weeks before expected. No complaints! Read less
Services Used: Jewelry
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April JoAnne
Wedding:
9/19/2007
3.2/5.0
My sales person was fabulous, however, the service was not. They messed up my engagement ring order 4 times! We got a good discount because of a friend but after all the hassle (and having the band messed up twice) we weren't sure if it was worth it.

I was afraid to get engravings done by them because I wanted to makes sure we had the rings for the wedding day!

But, the salesperson was great in getting what I wanted, I ended up ordering out of the catalog because the in-store rings weren't my style but I am very pleased with the outcome.

(It wasn't very expensive because we already had the diamond)
My sales person was fabulous, however, the service was not. They messed up my engagement ring order 4 times! We got a good Read more...
My sales person was fabulous, however, the service was not. They messed up my engagement ring order 4 times! We got a good discount because of a friend but after all the hassle (and having the band messed up twice) we weren't sure if it was worth it.

I was afraid to get engravings done by them because I wanted to makes sure we had the rings for the wedding day!

But, the salesperson was great in getting what I wanted, I ended up ordering out of the catalog because the in-store rings weren't my style but I am very pleased with the outcome.

(It wasn't very expensive because we already had the diamond) Read less
Services Used: Jewelry
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Ashley
Wedding:
8/18/2007
4.5/5.0
We got great deals on my ring and on his. My engagement ring doesn't come in a size small enough for my hand, so Betty at the Provo Towne Centre had her personal jeweler make it so that I could have the exact ring I wanted. It took a while for them to get that all situated because of the company they were ordering through at first, but it all worked out really well and I LOVE my ring. They also have the BEST warranty and guarantee and all, which was a clincher for us.
We got great deals on my ring and on his. My engagement ring doesn't come in a size small enough for my hand, so Betty at Read more...
We got great deals on my ring and on his. My engagement ring doesn't come in a size small enough for my hand, so Betty at the Provo Towne Centre had her personal jeweler make it so that I could have the exact ring I wanted. It took a while for them to get that all situated because of the company they were ordering through at first, but it all worked out really well and I LOVE my ring. They also have the BEST warranty and guarantee and all, which was a clincher for us. Read less
Services Used: Jewelry
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Elizabeth
Wedding:
7/7/2007
5.0/5.0
Very polite and not pushy at all!
Very polite and not pushy at all!
Very polite and not pushy at all! Read less
Services Used: Jewelry
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TDP
Wedding:
5/5/2007
4.2/5.0
beautiful rings, but it took them two weeks longer than they said it would to get my husband's ring in stock. Every time I called they told me a different time it would be ready. Frustrating!!!
beautiful rings, but it took them two weeks longer than they said it would to get my husband's ring in stock. Every time I Read more...
beautiful rings, but it took them two weeks longer than they said it would to get my husband's ring in stock. Every time I called they told me a different time it would be ready. Frustrating!!! Read less
Services Used: Jewelry
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rachybabe
Wedding:
8/12/2004
5.0/5.0
Everything was perfect we got a great deal!
Everything was perfect we got a great deal!
Everything was perfect we got a great deal! Read less
Services Used: Jewelry
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maccdog
Wedding:
12/27/2003
4.2/5.0
Did everything they needed to do to take care of us. Prices were a bit higher than other locations, but for the service and attention we got it was worth it. We were taken care of by the manager, who is different now, and he worked a deal for us to save considerably on our purchase.
Did everything they needed to do to take care of us. Prices were a bit higher than other locations, but for the service Read more...
Did everything they needed to do to take care of us. Prices were a bit higher than other locations, but for the service and attention we got it was worth it. We were taken care of by the manager, who is different now, and he worked a deal for us to save considerably on our purchase. Read less
Services Used: Jewelry
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mandymartin81
Wedding:
7/19/2003
5.0/5.0
Have had amazing exeperience with them. No complaint. Great prices and great customer service.
Have had amazing exeperience with them. No complaint. Great prices and great customer service.
Have had amazing exeperience with them. No complaint. Great prices and great customer service. Read less
Services Used: Jewelry
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