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Zales Outlet
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5.0 
(5.0/5.0)
 
Quality of Service 
(4.8/5.0)
 
Responsiveness 
(5.0/5.0)
 
Professionalism 
(5.0/5.0)
 
Value 
(5.0/5.0)
 
Flexibility 
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Heather
Wedding:
5/21/2010
 
4.9 out of 5.0
My fiance and I wondered in before a movie back in June and ended up finding the prettiest little diamond band, which ended up being placed on my hand six months later :) I've already used the polishing/cleaning/resizing plan once since then and it was a really easy experience.
Services Used: Jewelry
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Swatty
Wedding:
7/26/2008
 
4.9 out of 5.0
We got really nice rings for half of other retail places offered... and everything came with lifetime guarantee.
Services Used: Jewelry
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Jason
Wedding:
2/16/2008
 
5.0 out of 5.0
I really struggled to find "the ring" because I didn't think I could find one in a mall. But I was wrong. I also didn't think I could get good service outside of a boutique store - wrong again. Zales had the selection AND the service.
Services Used: Jewelry
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Alice Ann
Wedding:
2/16/2008
 
5.0 out of 5.0
My fiance went to like 10 boutique stores to find my ring. Said he didn’t want a "mall" diamond. But happened into Zales on a whim. He said he had my ring within 30 minutes of walking into that store. The sales staff were wonderful and really knowledgable - and not like a mall jewelry store at all.
Services Used: Jewelry
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