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Zales - Patrick Henry Mall

Newport News , VA

LOCATION

Newport News, VA US

WEBSITE

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Jewelry

REVIEWS

4.7
out of 5.0
4.8/5.0
4.6/5.0
4.7/5.0
4.8/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
Zales was prompt and courteous to my needs. There was damage to my engagement ring and they replaced it within two weeks including having it sized. Sales consultant had knowledge of jewelry.
Zales was prompt and courteous to my needs. There was damage to my engagement ring and they replaced it within two weeks Read more...
Zales was prompt and courteous to my needs. There was damage to my engagement ring and they replaced it within two weeks including having it sized. Sales consultant had knowledge of jewelry. Read less
Services Used: Jewelry
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Ashley
Wedding:
5/4/2013
5.0/5.0
Great service, we waited at Kay jewelers for 10 minutes and didn't get service but as soon as we walked into zales they remembered our names and had a wonderful selection that my husband finally loved for his band. They have great deals and they have great warranties
Great service, we waited at Kay jewelers for 10 minutes and didn't get service but as soon as we walked into zales they Read more...
Great service, we waited at Kay jewelers for 10 minutes and didn't get service but as soon as we walked into zales they remembered our names and had a wonderful selection that my husband finally loved for his band. They have great deals and they have great warranties Read less
Services Used: Jewelry
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MRS PORTIS 2 U
Wedding:
9/1/2012
4.5/5.0
I was very happy with my wedding ring and my husband wedding band, great quality in jelwery
I was very happy with my wedding ring and my husband wedding band, great quality in jelwery
I was very happy with my wedding ring and my husband wedding band, great quality in jelwery Read less
Services Used: Jewelry
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SarahMarie
Wedding:
5/1/2010
4.2/5.0
My husband and I both got our rings there and we love them
My husband and I both got our rings there and we love them
My husband and I both got our rings there and we love them Read less
Services Used: Jewelry
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Katie
Wedding:
6/27/2009
4.9/5.0
We love our rings! We are about to move to Italy and they said they will work with us b/c you have to get it looked at every 6 mo. But they are going to work with us as long as we have the orders to show we live out side of the us.
We love our rings! We are about to move to Italy and they said they will work with us b/c you have to get it looked at Read more...
We love our rings! We are about to move to Italy and they said they will work with us b/c you have to get it looked at every 6 mo. But they are going to work with us as long as we have the orders to show we live out side of the us. Read less
Services Used: Jewelry
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luvinlifeest1984
Wedding:
5/25/2008
5.0/5.0
When my husband bought my engagement ring, they gave him $300 coupon. So we go both our wedding bands for a really good price. They pay attention to detail when it come to inspections and cleanings. My husbands ring ended up being to big and its design makes it unresizable. Even though it had been almost a year since we bought the rings, she offered to exchange the ring for a different size at no cost. They have great customer service. Now all our jewelry gifts come from zales.
When my husband bought my engagement ring, they gave him $300 coupon. So we go both our wedding bands for a really good Read more...
When my husband bought my engagement ring, they gave him $300 coupon. So we go both our wedding bands for a really good price. They pay attention to detail when it come to inspections and cleanings. My husbands ring ended up being to big and its design makes it unresizable. Even though it had been almost a year since we bought the rings, she offered to exchange the ring for a different size at no cost. They have great customer service. Now all our jewelry gifts come from zales. Read less
Services Used: Jewelry
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chaniece1228
Wedding:
7/14/2007
5.0/5.0
I actually went to the one in Norfolk,VA but the option is not available. I think Zales is an awesome store. We got a lot of choices for our money, and what I truly believe is a great deal!
I actually went to the one in Norfolk,VA but the option is not available. I think Zales is an awesome store. We got a lot Read more...
I actually went to the one in Norfolk,VA but the option is not available. I think Zales is an awesome store. We got a lot of choices for our money, and what I truly believe is a great deal! Read less
Services Used: Jewelry
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Melissa
Wedding:
6/16/2007
3.8/5.0
My husband & I went to so many jewelers, but felt something right when we went into Zales. Everyone there was so helpful and I found the perfect wedding band for both of us.
My husband & I went to so many jewelers, but felt something right when we went into Zales. Everyone there was so helpful Read more...
My husband & I went to so many jewelers, but felt something right when we went into Zales. Everyone there was so helpful and I found the perfect wedding band for both of us. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
My husband bought my engagement ring here, and we also bought our wedding rings here as well. We loved that the wedding bands math each other, and looks so beautiful with the engagement ring. Everytime we visit for a cleaning and inspection (which you need to do every six months if you buy the insurance policy with it- reccommended), they always clean all my other rings, too. They are so friendly and eager to answer any questions we may have.
My husband bought my engagement ring here, and we also bought our wedding rings here as well. We loved that the wedding Read more...
My husband bought my engagement ring here, and we also bought our wedding rings here as well. We loved that the wedding bands math each other, and looks so beautiful with the engagement ring. Everytime we visit for a cleaning and inspection (which you need to do every six months if you buy the insurance policy with it- reccommended), they always clean all my other rings, too. They are so friendly and eager to answer any questions we may have. Read less
Services Used: Jewelry
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