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Zenaida Cellars

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US
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Wedding Venue

REVIEWS

4.6
out of 5.0
4.5/5.0
4.6/5.0
4.5/5.0
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Janell
Wedding:
6/1/2013
0.2/5.0
Wow, were we disappointed. This place is beautiful, there is a barrel room for cocktail hour and a beautiful oak tree to get married under, we fell in love when we saw, but boy were we treated SO poorly. Jen (in charge of the weddings there) seemed nice in the beginning, but eventually we began to feel more and more like a number. We felt as though we were just being herded through like cattle without much care for us. Leading up to the wedding it seemed as though she would try to do all she could to help us and even offered to hold some decorating items for us a couple days before the wedding, but when we showed up to deliver them as we scheduled, she acted surprised and annoyed that we were there. On top of that, there were numerous rude comments made during our rehearsal evening, wedding morning, and the day after the wedding. One of which involved a gentleman at our rehearsal saying “I’ve got kids” when one of our bridesmaids asked if she could buy a tasting prior to the rehearsal. I would think you could find a nicer way to say “no”. They allow you to sleep on the grounds in one of their rooms, but be careful; Jen will rudely rush you out, EVEN THOUGH you just spent thousands of dollars with them for the day before. The tasting room staff for the most part was sweet, but Jen was whom you had the most contact with and she really ruined a lot of our wedding day experience just because we felt so hated the entire time by her. I wish I could have had a better experience because it is beautiful, but I can’t. Thankfully other vendors during our wedding day made up for Zenaida’s/Jen’s rude behavior and faults. Also, come to find out from other wineries we did wine tasting at, Zenaida Cellars actually has a bad wrap around town for being mean; sadly we were not the first wedding party to talk about and experience rude service from Zenaida.
Wow, were we disappointed. This place is beautiful, there is a barrel room for cocktail hour and a beautiful oak tree to Read more...
Wow, were we disappointed. This place is beautiful, there is a barrel room for cocktail hour and a beautiful oak tree to get married under, we fell in love when we saw, but boy were we treated SO poorly. Jen (in charge of the weddings there) seemed nice in the beginning, but eventually we began to feel more and more like a number. We felt as though we were just being herded through like cattle without much care for us. Leading up to the wedding it seemed as though she would try to do all she could to help us and even offered to hold some decorating items for us a couple days before the wedding, but when we showed up to deliver them as we scheduled, she acted surprised and annoyed that we were there. On top of that, there were numerous rude comments made during our rehearsal evening, wedding morning, and the day after the wedding. One of which involved a gentleman at our rehearsal saying “I’ve got kids” when one of our bridesmaids asked if she could buy a tasting prior to the rehearsal. I would think you could find a nicer way to say “no”. They allow you to sleep on the grounds in one of their rooms, but be careful; Jen will rudely rush you out, EVEN THOUGH you just spent thousands of dollars with them for the day before. The tasting room staff for the most part was sweet, but Jen was whom you had the most contact with and she really ruined a lot of our wedding day experience just because we felt so hated the entire time by her. I wish I could have had a better experience because it is beautiful, but I can’t. Thankfully other vendors during our wedding day made up for Zenaida’s/Jen’s rude behavior and faults. Also, come to find out from other wineries we did wine tasting at, Zenaida Cellars actually has a bad wrap around town for being mean; sadly we were not the first wedding party to talk about and experience rude service from Zenaida. Read less
Services Used: Wedding Venue
Zenaida Cellars responded with the following comments:

We were certainly disheartened to read the review left by Ms. Aitken. For a year, our staff worked with her to iron out the details of her special day. Upon arriving to our property to store some of her wedding items, we provided a space for her in our barn, helped her unload, and we also carried those items to her room once the room was ready so that Ms. Aitken could enjoy wine tasting with her friends. When Ms. Aitken arrived at our venue later that day, all of her wedding items had been neatly placed inside her room and were accessible to her for ease of mind.

Unfortunately, the tasting room is not open during our rehearsals, unless the venue is rented accordingly, as that takes place after our working hours. As a small boutique winery, we have minimal staff and unless arrangements are made, we typically close at 5p.m. The wedding rehearsals take place on the lawn area so the fact our tasting room closes does not impact the wedding rehearsal. In this case, we were not contracted with Ms. Aitken to provide tasting room service after hours during her rehearsal and were not able to tend the bar after closing.

During the actual wedding day, we had the pleasure of working with Ms. Aitken’s wedding coordinator and had very little, if any, contact with the bride during that time. We were informed that Ms. Aitken was ill and all vendors were working diligently to ensure the event was a success so she would not have to worry about it. All Zenaida staff members worked closely with the vendors for set up and take down of the event since Ms. Aitken did not contract labor to do so and we never charged Ms. Aitken for those services rendered. We understand that weddings are expensive and it seems that with thousands of dollars spent that “everything” should be included, but time is money for all of us and every vendor was more than generous to Ms. Aitken. In addition, we also made sure that a cake stand left behind was delivered to the baker the Monday following the wedding as a favor to Ms. Aitken. This required an hour drive to deliver the stand so Ms. Aitken did not incur additional charges. Once again, our time and energy donated to help Ms. Aitken. Perhaps she has overlooked the generosity of us all.

As for the check-out of her room, Ms. Aitken was notified one and half hours after the 11:00 a.m. check out time that we needed to get the room prepared for incoming guests scheduled to check in at 3:00 p.m. that afternoon. We gave her as much time as we could before having to ask her to vacate the room. We are unsure as to why Ms. Aitken wants to instigate derogatory information about our winery. Paso Robles is known for its tight knit wine community. We are certain that any ‘bad rap’ about our winery was construed by Ms. Aitken herself and completely unnecessary for her to post in this forum. As you can see from the other reviews posted, this is the exception.

We stand behind our staff and the service provided to Ms. Aitken. We are sorry she feels her wedding was ruined but believe that her feelings resonate from issues beyond our control. We wish her nothing but the best in the future.
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Brynn
Wedding:
8/4/2012
5.0/5.0
Zenaida was the absolute perfect venue for my husband & I to celebrate our wedding day with our closest friends & family members...it is a family owned, quaint, downright gorgeous gem located in the heart of Paso Robles wine country...and the wine - of course - is fantastic!

On top of all of this - the onsite events manager (goddess is more appropriate!), Jen Shong was a godsend. Jen was absolutely incredible in everyday and took extra time, consideration and care to ensure that we had the most perfect wedding day. She truly went above and beyond and my husband and I will be forever grateful :) Zenaida should be proud to have her on their team...and every couple that gets to work with her are incredibly lucky!!!

THANK YOU FOR ABSOLUTELY EVERYTHING...the wedding was amazing and couldn't have been so without you, Jen & Zenaida! XOXOXO Brynn & Daniel Renné
Zenaida was the absolute perfect venue for my husband & I to celebrate our wedding day with our closest friends & family Read more...
Zenaida was the absolute perfect venue for my husband & I to celebrate our wedding day with our closest friends & family members...it is a family owned, quaint, downright gorgeous gem located in the heart of Paso Robles wine country...and the wine - of course - is fantastic!

On top of all of this - the onsite events manager (goddess is more appropriate!), Jen Shong was a godsend. Jen was absolutely incredible in everyday and took extra time, consideration and care to ensure that we had the most perfect wedding day. She truly went above and beyond and my husband and I will be forever grateful :) Zenaida should be proud to have her on their team...and every couple that gets to work with her are incredibly lucky!!!

THANK YOU FOR ABSOLUTELY EVERYTHING...the wedding was amazing and couldn't have been so without you, Jen & Zenaida! XOXOXO Brynn & Daniel Renné Read less
Services Used: Wedding Venue
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Jasmine
Wedding:
11/11/2011
5.0/5.0
The staff at Zenaida was amazing! Jessica, the events coordinator, was a delight to work with and was there to make sure everything fell into place. 100 out of 100 score from this bride! =o)
The staff at Zenaida was amazing! Jessica, the events coordinator, was a delight to work with and was there to make sure Read more...
The staff at Zenaida was amazing! Jessica, the events coordinator, was a delight to work with and was there to make sure everything fell into place. 100 out of 100 score from this bride! =o) Read less
Services Used: Wedding Venue
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Corinne
Wedding:
8/27/2011
5.0/5.0
As if the site wasn't gorgeous enough, Jessica and the other staff at Zenaida Cellars, made our wedding absolutely perfect!
My (now) husband and I are from Southern California but spend a lot of time visiting Paso Robles because of the down-to-earth vibe, people and excellent wine. When we got engaged we knew we wanted to have the wedding outdoors in a natural setting- I think rustic romantic was the word I finally decided on as our wedding planning began to take shape. When we stumbled across Zenaida on one of our trips to Paso, we fell in love with it right away. We loved that it was surrounded by rolling hills and vines and the winery sort of felt nestled among them as opposed to some that sit up above or are some distance from the vines themselves. The big, beautiful oak tree that we were married under was also a major selling point. I have to say though that it wasn't until walking into their tasting room and meeting some of the staff did we know that we'd found the perfect place. Everyone was so welcoming, excited and helpful. Jessica, who's in charge of events, went out of her way to make our day special and we couldn't have done it without her.
We had our ceremony outside, went inside the barrel room for a cocktail hour and then came back out for dinner and dancing (our guests love this!). We had around 140 guests and it worked perfectly. A nice bonus too is the loft and suite upstairs from the winery. It was the perfect place to stay with my bridemaids and get ready the day of the event, my husband and I then stayed in the suite our wedding night.
I can't say enough about how much we love Zenaida and feel so lucky that we found it for our wedding. It also helps that we love their wine because it's been a great place to go back, sip wine and reminisce about the wedding!
As if the site wasn't gorgeous enough, Jessica and the other staff at Zenaida Cellars, made our wedding absolutely Read more...
As if the site wasn't gorgeous enough, Jessica and the other staff at Zenaida Cellars, made our wedding absolutely perfect!
My (now) husband and I are from Southern California but spend a lot of time visiting Paso Robles because of the down-to-earth vibe, people and excellent wine. When we got engaged we knew we wanted to have the wedding outdoors in a natural setting- I think rustic romantic was the word I finally decided on as our wedding planning began to take shape. When we stumbled across Zenaida on one of our trips to Paso, we fell in love with it right away. We loved that it was surrounded by rolling hills and vines and the winery sort of felt nestled among them as opposed to some that sit up above or are some distance from the vines themselves. The big, beautiful oak tree that we were married under was also a major selling point. I have to say though that it wasn't until walking into their tasting room and meeting some of the staff did we know that we'd found the perfect place. Everyone was so welcoming, excited and helpful. Jessica, who's in charge of events, went out of her way to make our day special and we couldn't have done it without her.
We had our ceremony outside, went inside the barrel room for a cocktail hour and then came back out for dinner and dancing (our guests love this!). We had around 140 guests and it worked perfectly. A nice bonus too is the loft and suite upstairs from the winery. It was the perfect place to stay with my bridemaids and get ready the day of the event, my husband and I then stayed in the suite our wedding night.
I can't say enough about how much we love Zenaida and feel so lucky that we found it for our wedding. It also helps that we love their wine because it's been a great place to go back, sip wine and reminisce about the wedding! Read less
Services Used: Wedding Venue
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tylerhancock
Wedding:
6/4/2011
5.0/5.0
Zenaida was the perfect site for our day. The staff there was so accommodating when we had to change the ceremony to inside at the last minute. It was absolutely beautiful, and so convenient having the guest rooms upstairs. I cannot imagine a better site for our wedding!
Zenaida was the perfect site for our day. The staff there was so accommodating when we had to change the ceremony to Read more...
Zenaida was the perfect site for our day. The staff there was so accommodating when we had to change the ceremony to inside at the last minute. It was absolutely beautiful, and so convenient having the guest rooms upstairs. I cannot imagine a better site for our wedding! Read less
Services Used: Wedding Venue
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Sarah
Wedding:
5/7/2011
5.0/5.0
I cannot say enough great things about Zenaida Cellars and their staff! Everyone went above and beyond. Jessica Stapp is awesome to work with! The venue was beautiful and the suites upstairs were gorgeous and so helpful to have. The wine is excellent, and we will definitely be back to visit and stay at Zenaida Cellars as newlyweds!
I cannot say enough great things about Zenaida Cellars and their staff! Everyone went above and beyond. Jessica Stapp is Read more...
I cannot say enough great things about Zenaida Cellars and their staff! Everyone went above and beyond. Jessica Stapp is awesome to work with! The venue was beautiful and the suites upstairs were gorgeous and so helpful to have. The wine is excellent, and we will definitely be back to visit and stay at Zenaida Cellars as newlyweds! Read less
Services Used: Wedding Venue
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pasobride43011
Wedding:
4/30/2011
5.0/5.0
I looked at over 9 wineries and Zenaida was my first visit and favorite by far. I was looking for an outside venue with an amazing view of the vineyards and it can't get any better than this. Jessica, who runs the events at Zenaida is so helpful and organized that talking to her confirmed my decision about the venue. My wedding was more beautiful than I ever expected it to be and it was due to the help of Jessica and the Zenaida staff. Jessica even went as far to put up my decorations and made sure the vineyard looked immaculate, even down to the landscaping. The wines here are yummy as well and my guests were very impressed. If you are having a small to midsize wedding you definitely have to check out Zenaida. And their barrel room is so cute...had the champagne hour in there after the ceremony and it worked out perfectly. Joined the wine club here and I look forward to returning soon. Oh, and there is a suite upstairs with full kitchen and another 1 bedroom 1 bath. Works out so well for the wedding day. Myself and the bridesmaids got ready upstairs and it was a no stress day. Then my new husband and I stayed in the 1 bed/1 bath room the wedding night...no driving involved and amazing views as you wake up in the morning and step outside with your mug of coffee....awww I miss this place.
I looked at over 9 wineries and Zenaida was my first visit and favorite by far. I was looking for an outside venue with an Read more...
I looked at over 9 wineries and Zenaida was my first visit and favorite by far. I was looking for an outside venue with an amazing view of the vineyards and it can't get any better than this. Jessica, who runs the events at Zenaida is so helpful and organized that talking to her confirmed my decision about the venue. My wedding was more beautiful than I ever expected it to be and it was due to the help of Jessica and the Zenaida staff. Jessica even went as far to put up my decorations and made sure the vineyard looked immaculate, even down to the landscaping. The wines here are yummy as well and my guests were very impressed. If you are having a small to midsize wedding you definitely have to check out Zenaida. And their barrel room is so cute...had the champagne hour in there after the ceremony and it worked out perfectly. Joined the wine club here and I look forward to returning soon. Oh, and there is a suite upstairs with full kitchen and another 1 bedroom 1 bath. Works out so well for the wedding day. Myself and the bridesmaids got ready upstairs and it was a no stress day. Then my new husband and I stayed in the 1 bed/1 bath room the wedding night...no driving involved and amazing views as you wake up in the morning and step outside with your mug of coffee....awww I miss this place. Read less
Services Used: Wedding Venue
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TheFutureMrsMiller
Wedding:
6/12/2010
5.0/5.0
We selected Zenaida Cellars as our wedding venue immediately upon seeing the beautiful grounds and meeting the amazing, friendly staff. I cannot begin to say enough good things about Zenaida Cellars and the site's wedding coordinator, Jessica Stapp! She truly went above and beyond the call of duty, taking a genuine interest and care in us and our wedding, and offering endless support and advice to this somewhat frazzled, wedding planner free, bride ;-) Our guests RAVED about the beauty of the location, the friendly staff, and the gorgeous upstairs suites. I would recommend Zenaida in a heartbeat!
We selected Zenaida Cellars as our wedding venue immediately upon seeing the beautiful grounds and meeting the amazing, Read more...
We selected Zenaida Cellars as our wedding venue immediately upon seeing the beautiful grounds and meeting the amazing, friendly staff. I cannot begin to say enough good things about Zenaida Cellars and the site's wedding coordinator, Jessica Stapp! She truly went above and beyond the call of duty, taking a genuine interest and care in us and our wedding, and offering endless support and advice to this somewhat frazzled, wedding planner free, bride ;-) Our guests RAVED about the beauty of the location, the friendly staff, and the gorgeous upstairs suites. I would recommend Zenaida in a heartbeat! Read less
Services Used: Wedding Venue
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marybeth Quick
Wedding:
8/8/2009
5.0/5.0
Zenaida Cellars provided the perfect venue for our wedding! The staff was wonderful to work with, especially Jessica, who took care of everything with the highest level of attention and professionalism. The grounds provide an exquisite backdrop without the commercialism that others seem to have. The barrel room provided a wonderful ambiance and our guests were thrilled with wine tasting in that special setting.
Zenaida Cellars provided the perfect venue for our wedding! The staff was wonderful to work with, especially Jessica, who Read more...
Zenaida Cellars provided the perfect venue for our wedding! The staff was wonderful to work with, especially Jessica, who took care of everything with the highest level of attention and professionalism. The grounds provide an exquisite backdrop without the commercialism that others seem to have. The barrel room provided a wonderful ambiance and our guests were thrilled with wine tasting in that special setting. Read less
Services Used: Wedding Venue
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Jennifer
Wedding:
11/1/2008
4.9/5.0
We had our ceremony and reception at Zenaida and it was incredible! The location is superb, in the middle of vineyards as far as the eye can see. And the venue has such a warm, cozy, and inviting feeling. Jessica, their manager, was beyond helpful and was always more than happy to answer all of my questions before the wedding, as well as the day of - honestly, I couldn't have done it without her help and guidance. Highly recommended for a romantic vineyard wedding!
We had our ceremony and reception at Zenaida and it was incredible! The location is superb, in the middle of vineyards as Read more...
We had our ceremony and reception at Zenaida and it was incredible! The location is superb, in the middle of vineyards as far as the eye can see. And the venue has such a warm, cozy, and inviting feeling. Jessica, their manager, was beyond helpful and was always more than happy to answer all of my questions before the wedding, as well as the day of - honestly, I couldn't have done it without her help and guidance. Highly recommended for a romantic vineyard wedding! Read less
Services Used: Wedding Venue
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neyln
Wedding:
5/3/2008
5.0/5.0
Zenaida was a great location for our ceremony and reception. The staff was extremely helpful and really went out of their way to ensure everything ran smoothly.
Zenaida was a great location for our ceremony and reception. The staff was extremely helpful and really went out of their Read more...
Zenaida was a great location for our ceremony and reception. The staff was extremely helpful and really went out of their way to ensure everything ran smoothly. Read less
Services Used: Wedding Venue
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