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Zita Bridal Salon

Milwaukee , WI
CONTACT US
CONTACT US

LOCATION

761 N. Jefferson Street
Milwaukee, WI 53202 US (map)

PHONE

414-332-9482

WEBSITE

View website
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Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride
Which of the following items do you offer?
Hair Accessories, Jewelry, Veils

REVIEWS

4.7
out of 5.0
4.6/5.0
4.7/5.0
4.7/5.0
4.5/5.0
4.7/5.0
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Jannie
Wedding:
7/2/2016
4.8/5.0
From the moment my mother and I stepped into Zita Salon, Cynthia made us feel so welcome and special. We had her full attention the entire time, and she did everything she could to help me find the perfect dress. She asked me what ideas I had in mind for my dress, listened to every detail that I was describing, and did everything in her power to help me out. When I finally put on THE wedding gown, it was so surreal to have this dream become a physical reality and I could not stop smiling. Cynthia gave me a such big hug which meant a lot to me because it showed that she really cared about her customers and making their wedding dreams come true. Thank you Cynthia for helping this bride feel beautiful on her special day!!
From the moment my mother and I stepped into Zita Salon, Cynthia made us feel so welcome and special. We had her full Read more...
From the moment my mother and I stepped into Zita Salon, Cynthia made us feel so welcome and special. We had her full attention the entire time, and she did everything she could to help me find the perfect dress. She asked me what ideas I had in mind for my dress, listened to every detail that I was describing, and did everything in her power to help me out. When I finally put on THE wedding gown, it was so surreal to have this dream become a physical reality and I could not stop smiling. Cynthia gave me a such big hug which meant a lot to me because it showed that she really cared about her customers and making their wedding dreams come true. Thank you Cynthia for helping this bride feel beautiful on her special day!! Read less
Services Used: Dress & Attire
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lkoski
Wedding:
4/2/2016
5.0/5.0
Everyone at Zita Bridal Salon was very helpful during my dress search and a lot of fun to work with! I felt like my budget was respected (more so here than at other salons) and ended up finding the perfect dress right away. Once my dress came in, the alterations process was great with Maria, who is such a pleasure to work with. She altered my dress as well as my mother's and both looked fabulous.
Everyone at Zita Bridal Salon was very helpful during my dress search and a lot of fun to work with! I felt like my budget Read more...
Everyone at Zita Bridal Salon was very helpful during my dress search and a lot of fun to work with! I felt like my budget was respected (more so here than at other salons) and ended up finding the perfect dress right away. Once my dress came in, the alterations process was great with Maria, who is such a pleasure to work with. She altered my dress as well as my mother's and both looked fabulous. Read less
Services Used: Dress & Attire
Zita Bridal Salon responded with the following comments:

Thank you for the kind words. I'm thrilled you are a Zita Bride!
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Erin
Wedding:
10/10/2015
5.0/5.0
My journey to find the perfect wedding dress was not exactly the easiest. After finding a dress I thought I loved at another shop, it arrived in this yellowish color that was not like the sample dress I had tried on. I didn't want to be "that bride" that bought a second dress so I was planning on wearing the dress anyways. My mom was the one who made me go to a few other bridal shops to see if I could find something I was 100% happy with. Even knowing that we were on an extremely tight timeline and it might not be possible to order a dress in time, Cynthia was beyond accommodating to help me find a new dress. I found the perfect dress at Zitas and Cynthia and her team was amazing in making sure I had the perfect dress and accessories for my wedding day. I cannot thank the entire team enough for all of their help and support throughout the process. Maria is incredible and made sure my dress fit like a glove. Cynthia treated my mom and me like family from the moment we arrived. I cannot say enough good things about Zita Bridal Salon and would hands down recommend it to anyone looking for the perfect wedding dress.
My journey to find the perfect wedding dress was not exactly the easiest. After finding a dress I thought I loved at Read more...
My journey to find the perfect wedding dress was not exactly the easiest. After finding a dress I thought I loved at another shop, it arrived in this yellowish color that was not like the sample dress I had tried on. I didn't want to be "that bride" that bought a second dress so I was planning on wearing the dress anyways. My mom was the one who made me go to a few other bridal shops to see if I could find something I was 100% happy with. Even knowing that we were on an extremely tight timeline and it might not be possible to order a dress in time, Cynthia was beyond accommodating to help me find a new dress. I found the perfect dress at Zitas and Cynthia and her team was amazing in making sure I had the perfect dress and accessories for my wedding day. I cannot thank the entire team enough for all of their help and support throughout the process. Maria is incredible and made sure my dress fit like a glove. Cynthia treated my mom and me like family from the moment we arrived. I cannot say enough good things about Zita Bridal Salon and would hands down recommend it to anyone looking for the perfect wedding dress. Read less
Services Used: Dress & Attire
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Lydia
Wedding:
6/6/2015
4.8/5.0
After visiting a number of bridal salons searching for my bridal gown and my bridesmaid dresses, I entered Zita. The difference between this salon and the others was HUGE and my experience here trumped all others. AudriAnn and Cynthia were incredible to work with and helped me in a number of ways on a short timeline. Another salon cancelled on me the day of my appointments and I immediately called Zita as I had bridesmaids coming from out of town. Cynthia immediately set me up for an appointment that afternoon and I chose my dresses then! My experience couldn't have been better and I am so pleased that I came in!
After visiting a number of bridal salons searching for my bridal gown and my bridesmaid dresses, I entered Zita. The Read more...
After visiting a number of bridal salons searching for my bridal gown and my bridesmaid dresses, I entered Zita. The difference between this salon and the others was HUGE and my experience here trumped all others. AudriAnn and Cynthia were incredible to work with and helped me in a number of ways on a short timeline. Another salon cancelled on me the day of my appointments and I immediately called Zita as I had bridesmaids coming from out of town. Cynthia immediately set me up for an appointment that afternoon and I chose my dresses then! My experience couldn't have been better and I am so pleased that I came in! Read less
Services Used: Dress & Attire
Default vendor profile pic
Erin
Wedding:
9/27/2014
5.0/5.0
My bridal experience with out a doubt would not have been the same without Zita Bridal Salon. I currently live in Milwaukee after moving here for work with my now husband. I am originally from the East Coast where my wedding was taking place as well as where all my family and friends live. I decided I wanted to purchase my gown locally for fittings and final touches. When my mom flew out to try on dresses, we immediately fell in love with Zita's after visiting 3 other salons. From the start, the staff could not have been more wonderful to work with. All the amazing and unique wedding dresses are on the floor (which not every salon does) so we were able to look and go thru all the different styles and designers. It was because of this I went with a completely different look then I thought I would wear. I ended up with an A-Line and capped sleeves- total surprise but could not have been more perfect. To this day I still get people asking me where my dress was from as it was so unique and special that people have not seen it anywhere else.

Cynthia, Maria and the entire Zita team made me feel like family from the beginning to end and helped me with a veil, earrings and hair clips to put my whole bridal look together.They were even able to ship my gown to Baltimore, where the wedding was taking place so I did not have to travel with it on the airplane.

Overall I highly recommend Zita's to any bride who is looking for a unique and special gown with the best customer service experience you could ask for.
My bridal experience with out a doubt would not have been the same without Zita Bridal Salon. I currently live in Read more...
My bridal experience with out a doubt would not have been the same without Zita Bridal Salon. I currently live in Milwaukee after moving here for work with my now husband. I am originally from the East Coast where my wedding was taking place as well as where all my family and friends live. I decided I wanted to purchase my gown locally for fittings and final touches. When my mom flew out to try on dresses, we immediately fell in love with Zita's after visiting 3 other salons. From the start, the staff could not have been more wonderful to work with. All the amazing and unique wedding dresses are on the floor (which not every salon does) so we were able to look and go thru all the different styles and designers. It was because of this I went with a completely different look then I thought I would wear. I ended up with an A-Line and capped sleeves- total surprise but could not have been more perfect. To this day I still get people asking me where my dress was from as it was so unique and special that people have not seen it anywhere else.

Cynthia, Maria and the entire Zita team made me feel like family from the beginning to end and helped me with a veil, earrings and hair clips to put my whole bridal look together.They were even able to ship my gown to Baltimore, where the wedding was taking place so I did not have to travel with it on the airplane.

Overall I highly recommend Zita's to any bride who is looking for a unique and special gown with the best customer service experience you could ask for. Read less
Services Used: Dress & Attire
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Kim
Wedding:
9/20/2014
5.0/5.0
I never scheduled an appointment to look at dresses, so when my family and I showed up, they were more than willing to make sure I had the experience that everyone else gets with an appointment. (Not to mention it was their off day). I found my dress just after trying on 4 dresses. They have a great selection and made with amazing quality! The staff were excellent and easy to talk with. I had small alterations done and had an easy time scheduling that appointment through Zita. Highly recommend them!
I never scheduled an appointment to look at dresses, so when my family and I showed up, they were more than willing to Read more...
I never scheduled an appointment to look at dresses, so when my family and I showed up, they were more than willing to make sure I had the experience that everyone else gets with an appointment. (Not to mention it was their off day). I found my dress just after trying on 4 dresses. They have a great selection and made with amazing quality! The staff were excellent and easy to talk with. I had small alterations done and had an easy time scheduling that appointment through Zita. Highly recommend them! Read less
Services Used: Dress & Attire
Default vendor profile pic
Jill
Wedding:
8/30/2014
2.0/5.0
My experience with Zita had both good & bad outcomes. First & foremost my Modern Trosseau dress was AMAZING and Maria, Zita's in-house seamstress is incredible. Maria is thoughtful, customer-focused and most of all - accommodating and friendly. I would recommend Maria to anyone. My dress fit like a glove, all thanks to her. Let me first say, I had no doubt when I purchased my dress in January, Zita was the right choice. I was overly impressed from the minute we walked in. Cynthia, Heidi and the rest of the sales associates were patient, friendly and not overly pushy. However, following the actual dress purchase - my experience was well below average. Two small mistakes took place early on in my experience with your store. At the time, neither oversight was a big deal. I chalked them up to human error, which we are all guilty of, and moved on. However, the mistakes continued when my dress did not arrive on time (I had reiterated the time sensitivity as I live out of the country), and Cynthia (store owner) did NOTHING to correct the mistake. She did not rush ship the dress, offer to rectify the situation, or even apologize. As a customer, I felt I was setting reasonable expectations and Zita Bridal did nothing to focus on my experience as the customer. Ironically I worked at a bridal store in college so I understand the business a bit. I realize the bridal business is forever changing and it can be a difficult, competitive market. However, one thing that does not change is excellent customer service. Zita continued to provide me poor customer service. Fortunately, Zita DOES carry beautiful gowns, and their team has a proven ability to sell them. However, Zita's follow-through, overall customer service, and more important to me than anything else - simply doing the respectful, right thing has fallen short. If anything, I hope my feedback will help Zita and future customers in a similar situation so their experience with this store does not mirror mine.
My experience with Zita had both good & bad outcomes. First & foremost my Modern Trosseau dress was AMAZING and Maria, Read more...
My experience with Zita had both good & bad outcomes. First & foremost my Modern Trosseau dress was AMAZING and Maria, Zita's in-house seamstress is incredible. Maria is thoughtful, customer-focused and most of all - accommodating and friendly. I would recommend Maria to anyone. My dress fit like a glove, all thanks to her. Let me first say, I had no doubt when I purchased my dress in January, Zita was the right choice. I was overly impressed from the minute we walked in. Cynthia, Heidi and the rest of the sales associates were patient, friendly and not overly pushy. However, following the actual dress purchase - my experience was well below average. Two small mistakes took place early on in my experience with your store. At the time, neither oversight was a big deal. I chalked them up to human error, which we are all guilty of, and moved on. However, the mistakes continued when my dress did not arrive on time (I had reiterated the time sensitivity as I live out of the country), and Cynthia (store owner) did NOTHING to correct the mistake. She did not rush ship the dress, offer to rectify the situation, or even apologize. As a customer, I felt I was setting reasonable expectations and Zita Bridal did nothing to focus on my experience as the customer. Ironically I worked at a bridal store in college so I understand the business a bit. I realize the bridal business is forever changing and it can be a difficult, competitive market. However, one thing that does not change is excellent customer service. Zita continued to provide me poor customer service. Fortunately, Zita DOES carry beautiful gowns, and their team has a proven ability to sell them. However, Zita's follow-through, overall customer service, and more important to me than anything else - simply doing the respectful, right thing has fallen short. If anything, I hope my feedback will help Zita and future customers in a similar situation so their experience with this store does not mirror mine. Read less
Services Used: Dress & Attire
B8
Anonymous
Wedding:
1+ year ago
2.9/5.0
I was not initially impressed with their gown selection when I walked in, but luckily there was a trunk show when I visited. The gown I selected from the trunk show was amazing and the owner was great in helping us select it. I will say that I was disappointed once I purchased my gown. I inquired about a veil, but thought it was way too expensive, so I instead had one made at a local tailor shop for hundreds less. Once I no longer was buying items from Zita, I felt ignored (though I had to come back for alterations). The tailor at Zita salon was really nice and flexible, however she made some mistakes in altering my dress and I ended up having to try on my dress 5 times before it was right. In addition, a bra cup was ruined in the process and I had to purchase new ones, bring them back, and wait for them to be added (this was 2 days before my wedding). She offered to reimburse me for the bra cups, however I had to drive 2 hours for my appointments and was very inconvenienced having to come back this many times, and wasn't able to take my dress home until 2 days before my wedding (still needing alterations on my pick up day) . The Zita staff knew there were issues, and I was virtually ignored in my visits. I will say though that Maria, the tailor, did bend over backwards to make sure I had my dress in time and in the end it was beautiful, but I am sad that this aspect of my wedding planning was so stressful-a part that I feel is supposed to be fun and magical, and I resented the process and shed many tears until I finally had my dress. HUGE DISAPPOINTMENT.
I was not initially impressed with their gown selection when I walked in, but luckily there was a trunk show when I Read more...
I was not initially impressed with their gown selection when I walked in, but luckily there was a trunk show when I visited. The gown I selected from the trunk show was amazing and the owner was great in helping us select it. I will say that I was disappointed once I purchased my gown. I inquired about a veil, but thought it was way too expensive, so I instead had one made at a local tailor shop for hundreds less. Once I no longer was buying items from Zita, I felt ignored (though I had to come back for alterations). The tailor at Zita salon was really nice and flexible, however she made some mistakes in altering my dress and I ended up having to try on my dress 5 times before it was right. In addition, a bra cup was ruined in the process and I had to purchase new ones, bring them back, and wait for them to be added (this was 2 days before my wedding). She offered to reimburse me for the bra cups, however I had to drive 2 hours for my appointments and was very inconvenienced having to come back this many times, and wasn't able to take my dress home until 2 days before my wedding (still needing alterations on my pick up day) . The Zita staff knew there were issues, and I was virtually ignored in my visits. I will say though that Maria, the tailor, did bend over backwards to make sure I had my dress in time and in the end it was beautiful, but I am sad that this aspect of my wedding planning was so stressful-a part that I feel is supposed to be fun and magical, and I resented the process and shed many tears until I finally had my dress. HUGE DISAPPOINTMENT. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The staff at Zita's Bridal knew exactly what I wanted when I walked through their door. Before I was shopping for a dress and never thought I could find one for my wedding. When talking with the ladies there, they were able to find the right dress for me and what I wanted. I would recommend this salon to anyone, they were all wonderful to work with.
The staff at Zita's Bridal knew exactly what I wanted when I walked through their door. Before I was shopping for a dress Read more...
The staff at Zita's Bridal knew exactly what I wanted when I walked through their door. Before I was shopping for a dress and never thought I could find one for my wedding. When talking with the ladies there, they were able to find the right dress for me and what I wanted. I would recommend this salon to anyone, they were all wonderful to work with. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Zita's staff was friendly and professional from start to finish. They were patient and allowed me to come in and "visit" me dress whenever I asked. I also had my alterations done there with Maria at Pieces of Thread. Maria was THE BEST part of my experience with Zita's. She is so talented and a lovely person. I highly recommend using her for any alterations that you need. She altered my mother's dress as well as the suit for the groom.
Zita's staff was friendly and professional from start to finish. They were patient and allowed me to come in and "visit" Read more...
Zita's staff was friendly and professional from start to finish. They were patient and allowed me to come in and "visit" me dress whenever I asked. I also had my alterations done there with Maria at Pieces of Thread. Maria was THE BEST part of my experience with Zita's. She is so talented and a lovely person. I highly recommend using her for any alterations that you need. She altered my mother's dress as well as the suit for the groom. Read less
Services Used: Dress & Attire

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761 N. Jefferson Street, Milwaukee, WI 53202 See On Map
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