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Zoladz Limousine Service Inc

Depew , NY

LOCATION

3944 Broadway
Depew, NY 14043 US

PHONE

716-685-4410

WEBSITE

View website
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Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Shuttle
Do you have liability insurance?
Yes

REVIEWS

4.1
out of 5.0
4.0/5.0
4.2/5.0
4.0/5.0
4.1/5.0
4.1/5.0
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Tori
Wedding:
9/5/2015
0.5/5.0
My fiance and I had an appointment at Zoladz this past Monday to look at limos for our wedding. We made this appointment almost a month ago. When we called to confirm our 1pm appointment the morning of, the woman who answered the phone acted as though she had no idea we were coming and was very rude. She said that she "should" have most of the limos there at 1pm but that they would most likely be "filthy" because they had been used the night prior. We made this appointment so far in advance, I expected them to be prepared and interested in making a sale. We arrived at Zoladz and walked into the office into which one woman was working and she was on the phone. She did not acknowledge our presence, nor did she get off of the phone. We sat waiting for about 7 minutes until I loudly said to my fiance "I am giving her 30 more seconds to acknowledge us or we are leaving." She finally looked up and said she would be with us in a minute. We explained that we had a 1pm appointment, and again, she acted like she had no idea what we were talking about even though we had called THAT MORNING. She called some dirty man from out of the garage to show us the limos, which she again told us were "filthy". She was really selling it. The garage man argued with her, as he did not want to show us the limo, and he called another woman from the garage to escort us. She showed us two buses that would accommodate our wedding party, both of which were indeed filthy and smelly. Zero effort was made to even make them presentable before we arrived. There is NO WAY in HELL I would ever entrust this company with any part of my wedding. I would never even consider Zoladz for any event in the future. I was disgusted with how we were treated as potential clients who are going to spend over $1,000 on a limo for our wedding. After reading similar poor reviews, I thought I would add another onto the pile so that I can save another bride from wasting her time.
My fiance and I had an appointment at Zoladz this past Monday to look at limos for our wedding. We made this appointment Read more...
My fiance and I had an appointment at Zoladz this past Monday to look at limos for our wedding. We made this appointment almost a month ago. When we called to confirm our 1pm appointment the morning of, the woman who answered the phone acted as though she had no idea we were coming and was very rude. She said that she "should" have most of the limos there at 1pm but that they would most likely be "filthy" because they had been used the night prior. We made this appointment so far in advance, I expected them to be prepared and interested in making a sale. We arrived at Zoladz and walked into the office into which one woman was working and she was on the phone. She did not acknowledge our presence, nor did she get off of the phone. We sat waiting for about 7 minutes until I loudly said to my fiance "I am giving her 30 more seconds to acknowledge us or we are leaving." She finally looked up and said she would be with us in a minute. We explained that we had a 1pm appointment, and again, she acted like she had no idea what we were talking about even though we had called THAT MORNING. She called some dirty man from out of the garage to show us the limos, which she again told us were "filthy". She was really selling it. The garage man argued with her, as he did not want to show us the limo, and he called another woman from the garage to escort us. She showed us two buses that would accommodate our wedding party, both of which were indeed filthy and smelly. Zero effort was made to even make them presentable before we arrived. There is NO WAY in HELL I would ever entrust this company with any part of my wedding. I would never even consider Zoladz for any event in the future. I was disgusted with how we were treated as potential clients who are going to spend over $1,000 on a limo for our wedding. After reading similar poor reviews, I thought I would add another onto the pile so that I can save another bride from wasting her time. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
1.4/5.0
The process of getting a limo from them was fine it was the driver that was horrible. He told me the night before I could call him anytime if I had a question which I did and I never got a call back. He was rude driver and didnt listen to our request to stop, to turn on the air and kept repeatedly slamming on the breaks. He didnt help us on or off the limo and it was a bus so help would have been nice. The worse thing of all is that he demanded a bigger tip. He was a bad driver that we were giving him a smaller tip because he did not deserve any in my mind.
The process of getting a limo from them was fine it was the driver that was horrible. He told me the night before I could Read more...
The process of getting a limo from them was fine it was the driver that was horrible. He told me the night before I could call him anytime if I had a question which I did and I never got a call back. He was rude driver and didnt listen to our request to stop, to turn on the air and kept repeatedly slamming on the breaks. He didnt help us on or off the limo and it was a bus so help would have been nice. The worse thing of all is that he demanded a bigger tip. He was a bad driver that we were giving him a smaller tip because he did not deserve any in my mind. Read less
Services Used: Transportation
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Taryn
Wedding:
11/23/2013
2.6/5.0
I was very pleased to book Zoladz at the time of the bridal show I attended. The staff was friendly and opened all their limos to the public. The price was very reasonable. However, the day of the wedding the sound system didn't work, the bathroom was broken and we had to keep asking the driver to turn on the heat in the limo (my wedding was end of November and it was freezing). The driver never offered to help with the radio and basically ignored us for the duration of the time we were with him taking pictures. Then it came to the tip, we inquired with the company before-hand about gratuity and its not included in the cost of the limo. I pulled some money to give him and decided $70 was fair because of our experience with the deficiencies of the limo as well as the drivers attitude. The driver then took my husband by the arm and told him that he didn't tip enough and its customary for him to get $120. We still tipped 16% based on the price of the limo. I didn't find this out until later but I was appalled that the driver demanded more money for his service, he even offered to "take a credit card number" so we could pay him more. Up front the service is good but the driver ruined our experience.
I was very pleased to book Zoladz at the time of the bridal show I attended. The staff was friendly and opened all their Read more...
I was very pleased to book Zoladz at the time of the bridal show I attended. The staff was friendly and opened all their limos to the public. The price was very reasonable. However, the day of the wedding the sound system didn't work, the bathroom was broken and we had to keep asking the driver to turn on the heat in the limo (my wedding was end of November and it was freezing). The driver never offered to help with the radio and basically ignored us for the duration of the time we were with him taking pictures. Then it came to the tip, we inquired with the company before-hand about gratuity and its not included in the cost of the limo. I pulled some money to give him and decided $70 was fair because of our experience with the deficiencies of the limo as well as the drivers attitude. The driver then took my husband by the arm and told him that he didn't tip enough and its customary for him to get $120. We still tipped 16% based on the price of the limo. I didn't find this out until later but I was appalled that the driver demanded more money for his service, he even offered to "take a credit card number" so we could pay him more. Up front the service is good but the driver ruined our experience. Read less
Services Used: Transportation
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Donna
Wedding:
9/21/2013
5.0/5.0
Mike from Zoladz Limo was great! Unfortunately, it rained on my wedding day, but, that is okay as you can't untie a wet knot :). In any event, Mike arrived @ 1:15 PM and waited until we were ready to depart for the 2:00 PM ceremony. He escorted everyone individually in the bridal wedding party to the awaiting limo; holding an umbrella over our heads until we got into the limo. When we arrived at the church, he again escored everyone in the bridal wedding party individually into the church. He told me to wait until I was ready, then he would escort me into the church. When the ceremony was over, he escorted the bride and groom into the limo last and took the entire wedding party to the reception. Mike was great and took great care to ensure that none of us suffered because of the elements. I would highly recommend Zoladz Limo and Mike to anyone that needed transportation for their special event.
Mike from Zoladz Limo was great! Unfortunately, it rained on my wedding day, but, that is okay as you can't untie a wet Read more...
Mike from Zoladz Limo was great! Unfortunately, it rained on my wedding day, but, that is okay as you can't untie a wet knot :). In any event, Mike arrived @ 1:15 PM and waited until we were ready to depart for the 2:00 PM ceremony. He escorted everyone individually in the bridal wedding party to the awaiting limo; holding an umbrella over our heads until we got into the limo. When we arrived at the church, he again escored everyone in the bridal wedding party individually into the church. He told me to wait until I was ready, then he would escort me into the church. When the ceremony was over, he escorted the bride and groom into the limo last and took the entire wedding party to the reception. Mike was great and took great care to ensure that none of us suffered because of the elements. I would highly recommend Zoladz Limo and Mike to anyone that needed transportation for their special event. Read less
Services Used: Transportation
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Paul
Wedding:
7/13/2013
5.0/5.0
Mike, limo driver, and Drew, sedan driver, did a great job getting us to where we needed to be. Both were courteous and friendly. Zoladz did a great job providing our transportation to the church, the reception, and hotel after. Thank you!
Mike, limo driver, and Drew, sedan driver, did a great job getting us to where we needed to be. Both were courteous and Read more...
Mike, limo driver, and Drew, sedan driver, did a great job getting us to where we needed to be. Both were courteous and friendly. Zoladz did a great job providing our transportation to the church, the reception, and hotel after. Thank you! Read less
Services Used: Transportation
Zoladz Limousine Service Inc responded with the following comments:

Thank you so much Paul, so glad to hear.. You guys were great....
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Angela
Wedding:
7/12/2013
4.5/5.0
We booked Zoladz at a bridal fair, where they took a deposit. Turns out, they took more than they told us. Luckily we had the money in the bank so it wasn't a Huge issue. We contacted them on this and they ended up giving us a town car to drive us home after the reception for free. The limo arrived to pick up the guys on time, however the guy got lost on the way to the girls (which was less than five minutes away) and had to call the groom for directions. After that, everything went good. It was worth the price we paid since we got such a good deal.
We booked Zoladz at a bridal fair, where they took a deposit. Turns out, they took more than they told us. Luckily we had Read more...
We booked Zoladz at a bridal fair, where they took a deposit. Turns out, they took more than they told us. Luckily we had the money in the bank so it wasn't a Huge issue. We contacted them on this and they ended up giving us a town car to drive us home after the reception for free. The limo arrived to pick up the guys on time, however the guy got lost on the way to the girls (which was less than five minutes away) and had to call the groom for directions. After that, everything went good. It was worth the price we paid since we got such a good deal. Read less
Services Used: Transportation
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Private User
Wedding:
7/6/2013
4.3/5.0
Our driver Carl was awesome and so helpful!! However, the vehicle was looking rusty and the air/music wasn't working. Wasn't impressed.
Our driver Carl was awesome and so helpful!! However, the vehicle was looking rusty and the air/music wasn't working. Read more...
Our driver Carl was awesome and so helpful!! However, the vehicle was looking rusty and the air/music wasn't working. Wasn't impressed. Read less
Services Used: Transportation
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Holly
Wedding:
6/28/2013
5.0/5.0
Perfectly on time, excellent service! Rained all day and he packed the limo for us and escorted one by one all day. Nice man!
Perfectly on time, excellent service! Rained all day and he packed the limo for us and escorted one by one all day. Nice Read more...
Perfectly on time, excellent service! Rained all day and he packed the limo for us and escorted one by one all day. Nice man! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Zoladz Limo was great!! We had Dave Zak as our driver, he was great! He was on time, went to everywhere we wanted to have pictures, and had some good suggestions where to have more pictures! We recommend Zoladz Limo for all events!
Zoladz Limo was great!! We had Dave Zak as our driver, he was great! He was on time, went to everywhere we wanted to have Read more...
Zoladz Limo was great!! We had Dave Zak as our driver, he was great! He was on time, went to everywhere we wanted to have pictures, and had some good suggestions where to have more pictures! We recommend Zoladz Limo for all events! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Very disappointed - driver was late and didn't know where he was going - vehicle had rust and was older. I should have went and looked at the vehicle before I gave them my money. Wouldn't recommend them to anyone!!
Very disappointed - driver was late and didn't know where he was going - vehicle had rust and was older. I should have Read more...
Very disappointed - driver was late and didn't know where he was going - vehicle had rust and was older. I should have went and looked at the vehicle before I gave them my money. Wouldn't recommend them to anyone!! Read less
Services Used: Transportation
Zoladz Limousine Service Inc responded with the following comments:

We are sad to hear you had such an unpleasent experience. If you would call our office at 685-4410. We would like to rectify the problem you were having. Thank you
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