Bridal shop vent

So a small vent.


Some back ground......Our wedding is taking place back home which is 1800kms from where I am now. I am unable to be at home with my bridemaids to pick out there dresses. So my MOH went and found a gorgeous dress, she was able to try it on and snuck a peek at her size because I'm ordering the dresses from somewhere else (online actually) 


Well my bridesmaid went out to try the dress on to see if she liked it and the store won't let her try it on!!! She went to go try it on, they said they didn't have it. Well I called them and they did have it, but it was in the back. Anyways I told them she needed to come in and try it on, they wouldn't need to measure here as I was ordering them up here. Well they said they only let girls try on dresses if they ARE buying it from them....WTF I tried on tons of dresses from several stores and I sure didn't tell them I would buy it from them first????????? I then said fine well if you price match the dresses I would gladly give them my business (difference was $45 per dress) well they wouldn't do it. So now I have to order her dress without her trying it on because this salon is the only one that carries the dress. 


I just don't get why the salons are so uptight about girls trying on the dresses. It's not like I wanted her to spend time with her fitting her right. I just wanted her to see the sample.


 


 

Posted on January 30, 2009 at 6:24 am
danidabi
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(15) Comments

GoingtobeGoff
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that's dumb... why wouldn't they?? that's just rude.. :(

Posted on January 30, 2009 at 6:26 am
jbl04d
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wow, that's bad business on their part.

Posted on January 30, 2009 at 6:29 am
danidabi
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well they didn't see it that way! They said it was actually bad for them to waste their time on letting her try the dress on. I'll never use them for business thats for sure....oh and Ill make sure my friends don't either:)


 


Their name is Blush bridal and their located in Victoria, BC

Posted on January 30, 2009 at 6:33 am
barnes3
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Thats right girl- put them on blast.....

Posted on January 30, 2009 at 6:34 am
Coralwed13
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Happened to me too...my one bm lives in long island, ny...i am in chicago..she went in to find the dress i picked cause that store carried it(even the designer said it would be there)..as soon as the dress shop lady heard she was trying it on and then we would all order from the store here so the dye was the same she claimed they didnt have it..so then i called the designer and they swore this dress shop had it..on and on...until she finally said yes she had it..liars.

Posted on January 30, 2009 at 6:41 am
Coralwed13
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my friend then found another store that carried it and they were nice and let her try it on.

Posted on January 30, 2009 at 6:41 am
Yosemitebride
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09/19/2009
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I'm sorry but I have to agree with the bridal shop here. They have to pay salaries for all those girls who help you and your bridesmaids try on dresses...and if the salesgirls are helping someone who has no intention whatsoever of buying the dress in that shop, the bridal shop is losing money. The salesgirls are tied up and not available to help "paying customers."


Now there is a WHOLE SET of arguments that could be made about why the bridal shops don't lower their prices to match the internet, etc. etc. and I'm not going to go into that, I'm just saying that you have to look at it from a business owner's perspective. Their time is money and it's a tight economy.

Posted on January 30, 2009 at 6:46 am
theprincessbride
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You'll hate me for this; speaking as a former bridal salon consultant, I wouldn't have wanted to take time out of my day that I could have spent with spending customers to help all of your bridesmaids get sized for their dresses because I wouldn't get paid for it. We work off commission and I think utilizing a salons services without giving them your actual business is like sitting in a restaurant for 2 hours and ordering water (which is free) and then leaving without tipping your waiter anything. I understand why you're upset, but I would have just found a size chart for the dresses online and taken the bm measurements.


** I know in our shop in order to lower a price you would have to get approval from corporate to do so and they NEVER would have approved a markdown just because the bride didn't feel like paying the full price.

Posted on January 30, 2009 at 6:46 am
Coralwed13
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yeah the designer said to me they understood why the bridal shop was not letting her try it on because we are not buying it from them we are buying it from another store...oh well what are u gonna do.

Posted on January 30, 2009 at 6:47 am
danidabi
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Don't get me wrong I understand that its about making money and utilizing the sales ladies time, I had a commission sales job so I fully understand spending time with someone and not making a sale. But I clearly said I didn't want her to measure her or spend time with her. I just want her to come in to see the dress. She could surely try it on without the help of a sales lady. All the lady would have had to do was show her where it was on the rack. 


I did find the chart online for sizing and am ordering it that way, but the BM just wanted to see the dress in person first. 


Eh but I can't really do anything about it except spend my money elsewhere:)


 

Posted on January 30, 2009 at 8:51 am
aussie
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i ordered my dresses online as i needed a place that would ship to all of the locations of my BMs. i did go with my sister to try on her dress though and they never asked me if i planned to purchase, i just made an appointment and we went to try on the dresses. i then just said at the end of it that i needed to think about it and we went on our merry way. it seems weird that they'd ask up front if you plan to buy! it is not like they can force you to once you've tried on the dress.

Posted on January 30, 2009 at 8:58 am
czrena
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09/07/2009

czrena

Comment has been removed by Project Wedding due to a violation of our Terms of Use
Posted on January 30, 2009 at 1:06 pm
Yvettebaby9
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using a consultants time and using a store is wrong.


How would you like to be used?


 


I do insurance and hate when I feel that I give a quote and I am used.

Posted on April 1, 2009 at 4:31 pm
talymo
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My dress ended up being a BM gown. And while I was trying it on in the store, I let them know that I planned on purchasing it online because of the big price difference. They offered to measure me to size from the specific designer's sizing for $5. I gladly let them.


I could see how it would be frustrating for both ends. For you, because you need them to try on the dresses, but for them as well, because it's their job to sell the dresses and if they're not selling them.....well....they're not making any money.

Posted on April 1, 2009 at 4:37 pm
tmbrady
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One of my BM's had this problem. She just wanted to take a look at some dressing to get an idea of what she liked and they wanted her to pay $15 just to come into the store and look. We may have ordered from there but we decided to order from a store that was more helpful since I am across the country from my girls. The store we went with even price matched some of the gowns so that we would order from them but we would have anyways because they were so helpful. I understand why some of the bridal stores dont want to help people who arent buying but they lose business this way too.

Posted on April 1, 2009 at 6:15 pm

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