Urgh... I'm so aggravated at work this week.
I'm a front desk CSR, and there is 1 other lady who sits up front with me. We both help customers who come in and answer the phone, and then have some duties that are particular to each of us. My duties frequently involve leaving the front desk to go make photocopies, use the paper cutter, or run errands. My coworker's duties are all things that are done at the front desk.
She's driving me nuts because she keeps LEAVING. Going back to her friends' offices to chit-chat or whatever. If she's not at the front desk, she's not doing her job! And makes it hard for me to do mine! Much less get up and go pee or something... someone has to be up here to answer the phone!
And when she IS at her desk, she's always making personal calls. I've been here for over 6 months and it's always something with her. Shopping for a car. Getting her kids flu shots. Finding a new day care for her son. Today it's trying to price out a neuter/declaw for her new kitten. She has called every vet within 20 miles of here at least 2 times this week! So while she's making her personal calls, I have to answer the phone and help every customer. If I'm helping a customer and the phone rings, I have to make that person wait while I answer the phone. While she's right there chatting away about shots, "package deals", etc. Arrrgh!
I haven't had enough sleep this week and it's really just pissing me off more than usual... At least if I'm doing personal stuff (like wedding planning using PW!) I'm doing it quietly and can immediately drop it to help customers. You know, and do my job. :P