Cuteboy2me: Plate Charger Decision Revisited

I posted a while ago about letting go of the plate chargers for the tablescape at our reception.  When I posted that I meant it.  That lasted for about a day!  I just can't envision the reception table without them. 


I've been looking and looking and looking.  Well, I can quit looking.


When I first called Hobby Lobby a few months back, asking about placing an order over the phone and coming down to pick them up,  they wanted me to drive down to their store, 3 hours +, one way, to buy what they had in stock and then place an order for the remaining plates.  It seemed like a lot for me to do, especially when I'm working most days.  I just couldn't find the time to get there 2x times in the span of about 2 weeks. 


I called Hobby Lobby this afternoon, on the off chance I could get them to place an order over the phone.  I explained what I wanted to the girl on the phone. She put me hold for a bit and talked to her manager.  Awesome news, they are placing the order for me without me having to head down first, since I'm coming from Canada.  I offered my Visa as a deposit to show I'm good for the order, but she said not to worry about it, and that I would offer, she's not worried about me showing up to get them.


My bff is on holidays, starting next week, for 2 weeks and will be heading to the States to hit up outlet shopping malls, so it may work out that she just picks up my order for me!  This could not work out better.  Even if I do have to head down one day on my own, I don't care! 


I'm so happy!  I thanked the girl on the phone and made it clear that she just took a stressful situation and made it less stressful and that I appreciated the fact that she went above and beyond the call of customer service.  I may leave a thank you note for her when I go down and pick up my order.  


I can say without shame, I hung up the phone with tears in my eyes.  I'm so happy!


 

Posted on July 25, 2012 at 9:54 am
cuteboy2me
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(7) Comments

Uhlease
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09/02/2012
Uhlease

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Uhlease

What an awesome gesture! I'm so happy you got to place the order! Can't wait to see those beautiful table scapes ;)

Posted on July 25, 2012 at 10:27 am
chrissyrenaegray
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03/10/2012
chrissyrenaegray

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That's fantastic!

Posted on July 25, 2012 at 10:33 am
wolfmaure
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Oh My, what wonderful news!!! I'm so happy for you!

Posted on July 25, 2012 at 3:07 pm
MrsCaleYoung
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06/30/2012
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That is awesome news and nothing like great customer service! I am so happy you were able to get what you want for your special day!
Posted on July 25, 2012 at 3:35 pm
janandgerald
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Great news!!!
Posted on July 25, 2012 at 4:43 pm
lorna247
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07/30/2011
lorna247

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I know that you were struggling with giving them up so I am SO happy that you are getting them. WOOOHOOO talk about perseverance winning in the end eh? Don’t get in the way of miss Tammy when she wants something.


Everything is REALLY coming together. Cant wait to see more.

Posted on July 26, 2012 at 2:07 am
cuteboy2me
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@lorna247 - Don’t get in the way of miss Tammy when she wants something.  I've heard this a few times in my life!!!! :)

Posted on July 26, 2012 at 3:04 am

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