Gesinee's Bridal - Concord, CA - BRIDAL SHOP FROM HELL

Ladies - DO NOT buy any dresses from them.  They have lost my bridesmaid order.  I got a wedding dress that gave in from the manufacturer crooked.


They would not replace it, exchange it and they charged me $500 in alternations to straighten the dress out.


My experience has been horrible and they don't care - once they have your money.  Your dress becomes there negiaotion leverage to treat you like crap

Posted on May 14, 2009 at 1:55 pm
wifewag
1
06/17/2009
wifewag

wifewag

  • 1
  • 1
  • 1
2
Followers
6
Following

(7) Comments

d1rtymart1n1
20
12/04/2009
d1rtymart1n1

d1rtymart1n1

  • 20
  • 16
  • 32.2k
537
Followers
538
Following

d1rtymart1n1

sorry you had a bad experience with them


i'd advise you to post a review in our vendors section for future brides to read


the boards move pretty quickly and this will get lost in the shuffle :(


 


side note: i tried on dresses here and was really not impressed with their service - talk about a "wedding factory"  rushed me in - didnt listen to any of my dress requests - and rushed me right on out when i told them i wasnt ready to put any money down on a dress


 


 

Posted on May 14, 2009 at 1:59 pm
jennied12
3
11/21/2009
jennied12

jennied12

  • 3
  • 13
  • 1.86k
119
Followers
122
Following

jennied12

Ditto that wifewag! THANKFULLY my good friend used them (not for her, but for me) YEARS ago when she got married and they were SO awful to her that I vowed NEVER to step into that place again and to tell EVERYONE I know to do the same! My friend was diagnosed with cancer shortly after being engaged and by the time it was time to shop for her dress, she was wheel-chair bound and bald but still wanted to go thru with planning to keep her spirits up. She had an appointment at 11:00 and we showed up and they completely ignored us and looked at her like she has the plague. She was treated SO poorly! They were so snobby and stuck up. FINALLY someone came up to us after we were standing around for almost a half hour and said "do you need help" and I said YES we had an appointment a half hour ago and they looked up my best friend and said "who? she does?" um okay! NEVER seen such horrible treatment in my life! STAY AWAY!

Posted on May 14, 2009 at 1:59 pm
jenandchrisponce
4
12/18/2010
jenandchrisponce

jenandchrisponce

  • 4
  • 14
  • 2.9k
521
Followers
525
Following

jenandchrisponce

Wow, good to know! Thank yoU!

Posted on May 14, 2009 at 2:02 pm
jess143
10
09/19/2009
jess143

jess143

  • 10
  • 13
  • 12.6k
342
Followers
345
Following

jess143

maria- I had the same experience, then went back (i was asking for it I guess) to try on veils, the girl didnt know anything about veils!!


 


PLEASE write a vendor review!

Posted on May 14, 2009 at 2:35 pm
d1rtymart1n1
20
12/04/2009
d1rtymart1n1

d1rtymart1n1

  • 20
  • 16
  • 32.2k
537
Followers
538
Following

d1rtymart1n1

uummm - i asked someone at gesinee's about mantilla veils and she was like "oh what is that?? a new designer??"  WHAT???


yeah - i went there one time and one time only!!!


i know i've complained about how nuts and crowded and crazy trudy's gets but at least they KNOW what a mantilla veil is (even if it IS waaaay overpriced! hahaha)

Posted on May 14, 2009 at 2:39 pm
deedee8370
3
07/03/2010
deedee8370

deedee8370

  • 3
  • 6
  • 1.67k
38
Followers
41
Following

deedee8370

An alternate choice is Elegant Lace in San Jose.....a bit far for Concord, but not too far from Trudy's.  They are smaller than Trudy's....definitely NOT a crowded or nuts.  I have had the BEST experience there...and tkclark did too!  We each had a different consultant, but the service has been OUTSTANDING.  My gal has gone over and above what I'd expect.  I've gone in close to 6 times before putting any money down on a dress (today, as a matter of fact).  I'll be writing up my review about them shortly.


I'm really sorry you had such a bad experience....that just pretty much spoils the whole deal. :(

Posted on May 14, 2009 at 2:45 pm
jess143
10
09/19/2009
jess143

jess143

  • 10
  • 13
  • 12.6k
342
Followers
345
Following

jess143

omg..."whats a veil?!" lol. When i went the first time, they didnt even have our appointment. then asked if we could come back later. lol. NOPE.

Posted on May 14, 2009 at 2:55 pm

Have a question? Contact Support
Top Contributors this Week
Levisjoe
14 posts
Canooknic
11 posts
LauraSweet
10 posts
NicholeB
8 posts
Uhlease
7 posts
zeuster
7 posts