HELP! Damaged MOH Dress

We ordered our MOH and BM dress through House of Brides and my MOH dress came in damaged!  There are black dots all over the top and the stitching for the boning is uneven and causes one boob to be flattened and the other cone shaped.  The wedding is in 8 weeks and the company said she would have to pay $50 to ship it back for them to determine if it is damaged or not.  It takes 14 weeks to ship and I don't know what we are going to do.


Anyone selling a Bill Levkoff dress size 8-12 in either sable or taupe?  I have looked on craig's list and ebay to no avail.  Any advice???


~Bridetobe2008

Posted on September 11, 2008 at 6:20 pm
bride2be2008
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11/02/2008
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(13) Comments

d1rtymart1n1
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did you check with kohler to see if the BL dresss her mom had in her store were sold? i think they were the taupe color??

Posted on September 11, 2008 at 7:08 pm
kristeen
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11/22/2008
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what about this one?  this store is in jacksonville, my hometown.  small world :)


what about this one photo 82282-1


http://cgi.ebay.com/Bill-Levkoff-Euro-Taupe-Size-10-Style-265_W0QQitemZ200240796264QQcmdZViewItem?_trksid=p3286.m20.l1116

Posted on September 11, 2008 at 8:02 pm
kristeen
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11/22/2008
kristeen

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Here's more pics:


 Here s more pics photo 82283-1


Here s more pics photo 82283-2

Posted on September 11, 2008 at 8:03 pm
3monkeys
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omg! that is so bad! poor thing, good luck =D

Posted on September 11, 2008 at 8:06 pm
kells76
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what style number?

Posted on September 12, 2008 at 5:47 am
jharks
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10/11/2008
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Did you call and tell them that it is NOT acceptable to send damaged materials to you and that you INSIST they send you a new dress right away at no charge and that you are going to report it to the BBB if they don't?

Posted on September 12, 2008 at 5:57 am
soon2Bmrsjaramillo
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Sorry to hear about the dress - totally sucks.


I always love how jharkins steps in and regulates! It's awesome!  :)

Posted on September 12, 2008 at 6:12 am
mhanna22
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I'm so sorry to hear that I hear a lot of brides are having problems with house of bride its ridiculous of they think cause weddings are a one time thing they can mistreat people cause they don't have to worry about repeat customers! I'm sorry again I hope you can find what you are looking for and everything works out!

Posted on September 12, 2008 at 6:21 am
jharks
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haha soon2B- that is totally my style, I don't let people walk over me, and I hate seeing other people getting taken advantage of. :-)  I am a lover and a fighter all rolled into a 5'4" redheaded package :-D

Posted on September 12, 2008 at 6:28 am
d1rtymart1n1
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send that shit back - and call your cc company and dispute the charges...


if you can - send it back COD


 

Posted on September 12, 2008 at 6:38 am
BudgetDesignerFloral
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BudgetDesignerFloral

As far as I know, House of Brides does not actually make the dress - the manufacturer does and they are simply a dealer. But if they are making gowns and passing them off as brand name, that is criminal... I do not see Bill Levkoff sending off a poorly made gown, but it does happen.


Demand that it be fixed and that their offer is unacceptable. I would report them to the BBB either way.


-Leann

Posted on September 14, 2008 at 2:23 pm
meocuenca
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-done-

Posted on October 4, 2008 at 1:50 am
kristeen
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something is up with HOB.  my mom's dress came in and it was 2 different shades of red. 


they sent her free pair of coloriffics and they had glued a piece of tulle over the size # on the bottoms.  she had ordered an 8.5 and a 9 to test the sizing before she ordered from HOB.  she said the 9s they sent her felt more like the 8.5.  she can't get the tulle off to check.

Posted on October 4, 2008 at 3:17 am

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