Help With Logging Into Wedding Website Through Project Wedding:/

I created a wedding website through project wedding a few months ago, and now I'm having trouble logging in?! For some reason when I go to "my website" it takes me to the begining of creating a new site? When I try to create a new site with my old name (which is already printed on our save the dates), it says the name is taken. So our site name is still there I'm just not sure how to access it. :(


There is no info on the site, and our save the dates are due out ASAP which is why I'd like to straighten this out soon. I've emailed the company, but thought I'd check here in case anyone else has had the same problem and knows how to solve it? :/


 


Thanks In Advance :)

Posted on March 25, 2013 at 3:44 pm
deannada2
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09/21/2013
deannada2

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(4) Comments

LauraSweet
15
06/12/2010
LauraSweet

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Hi Deanna. Welcome to Project Wedding! Did you receive a response from PW Support?

Posted on March 25, 2013 at 4:37 pm
marcianaomi
1
07/13/2013
marcianaomi

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I have the same problem as Deanna - my email address wasn't recognized when I tried to log in so I could edit website, so in my desperation, I created another account hoping to be able to access that way, but I cannot.  I've sent 3 messeges to Project Wedding support and no one has gotten back to me - it's been over 24 hours.  I need to make additions/changes to my daughter's website as her invitations have already gone out with her wedsite address on them and I can't; her website editing is my responsibility -  could someone please contact me?  It's so important!  


I wish there was more help avaiable for this website; not a very happy member right now


 : (


Marcia

Posted on May 7, 2013 at 2:25 am
MrsCaleYoung
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06/30/2012
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I am so sorry Marcia. I will see if I can get the help you need to rectify this issue!

Posted on May 7, 2013 at 6:05 am
LauraSweet
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We got this worked out for Marcia a couple of hours ago. :)


As a reminder for anyone seeing this post, our support is best handled by emailing concerns to info@projectwedding.com. Thanks!

Posted on May 7, 2013 at 6:35 am

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