I have had two co-workers use them and the dresses turned out completely fine... but beware, they can take VERY long. For instance, a friend and I ordered our BM dresses at the same time (Nov)... I ordered from a boutique and she ordered from HOB. I got mine in Jan and she just got hers. So if you plan on using them, make sure you have plenty of time.
I don't know about House of Brides, but I know a lot of ladies have used NetBride and my girls are using BestBridalPrices.
I would say use netbride instead. For my friends wedding we ordered our dresses back in sept/oct...and just got them yesterday. Apparently they are fine, but my friend was freaking out. She said their customer service isn't very good. I had told her to use netbride from the beginning! But all is done and we have the dresses. So not to say that it doesn't work, but beware tht it does take a LONG and annoying time to get the dresses.
Just in case someone ever does see this board and still thinks they should use House of Brides - DO NOT!!! You might get some of your dresses and then not the rest of them. My BMs ordered 15 weeks ago and two of them still don't have their dresses. HoB keeps saying that it's the distributor company running behind. I talked to the distributing company and they are not running behind at all. They have the two dresses HoB ordered. HoB lies, steals money and ruins weddings. Do NOT use them. Thankfully the distributing company is working with us and helping us out, but we will have to dispute the credit card payments with HoB to even get the money they stole back.