Thank you :) It sucks, though since I asked them specifically to change the material because I didn't want to be so shiny and they said it wouldn't be. My sister told me it looks like plastic wrap and ziplock bags! Also, the skirt is supposed to be a-line but it is a ball gown. I'm going to try to contact them to see if I can return it and have it remade with different material and into an a-line. So we shall see!

yea... make sure you write on their facebook wall if you don't get anywhere. Either that guy was super helpful or he didn't want all the facebook fans to see an unhappy bride. So he made sure her order was fixed. You might go that route! :)