Problem with Etsy seller round 2

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11/06/2009 at 03:59 pm

@ dani....I do know a fair amount of pediatricians that use steth. cover's however, did you see the quality on that thing?  I think I may have made that in kindergarten.  I'm obsesseddddddddddddddddddddddddddd with this seller.

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11/06/2009 at 03:59 pm

http://www.etsy.com/view_transaction.php?transaction_id=13974175

 

ha ha ha

I can only imagine kids liking it. Might be safer then plastic stuff to play kitchen. 

And the cat-stethoscope could be cool for a pediatrician 

11/06/2009 at 04:00 pm

OMG BITEKA!!!!!!!!!!!!!!!!!!!!!!!!

11/06/2009 at 04:04 pm

Oh yeah we have fabric covers on many of our stethoscopes but more like this:

Yes I do agree the cat could look cute if done properly:) But that one kinda looks like it's dead....lol

11/06/2009 at 04:06 pm

lol...too funny!!!!!!!!

11/06/2009 at 07:29 pm

OMG...THIS HAS SERIOUSLY TAKEN A LEFT TURN....HER SHOP REALLY SHOULD BE ON 

WWW.REGRESTY.COM

I AM LMAO OVER HERE.....

11/06/2009 at 08:30 pm

You might be in trouble with getting your money back.  If you would have read her shop policies, it says she doesn't do cash refunds.  But at the same time, she kind of contradicts herself by saying she will do full or partial refunds if she feels she was wrong.

http://www.etsy.com/shop_policy.php?user_id=7001240

Fight hard to get your money back though.

11/06/2009 at 08:44 pm

Well here is her last message to myself.

Sent by BodySense on November 06, 2009:

 

I cannot refund you money I spent to make your clutches. I sent pictures of the fabrics and materials, you approved them, so i cut them and made patterns..Why should I be out the money as well..I cannot return any of those items..My policy firmly states no refunds on Custom Items..I too have contacted Etsy and that is why we have shop policies in place...You cant ask somebody to buy your supplies, cut it up for your order and then say no thanks I want my money back...I used your money to buy your supplies and the rest of the money I used in 5 days of time and design for these..I am willing to give credit for the remainder and that is all I'm responsible for..I'm sorry deb

Regardless of her shop policy, in Australia it is illegal to refuse returns within 30 days if the item is unused and undamaged.

I don't know what it's like in the US, but over here you are not required to pay for something that doesn't meet your requirements. Say you ordered some tiles for your outdoor area and the seller insists they'll be perfect for what you want and when they arrive it turns out they were gloss tiles that you wouldn't be able to walk on if they got wet. You wouldn't be required to purchase them as they weren't what you asked for.

Same thing with the clutches, I shouldn't have to pay for something that I can't use. They look terrible!

Ugh! Thanks for the vent ladies

11/06/2009 at 08:48 pm

I agree that you shouldn't have to pay for something that is not what you asked for.  I would keep fighting for your money back.

11/06/2009 at 08:48 pm

Seriously!!!  You agreed to her policies under the impression that her work would be quality!  It wasn't, so as far as I'm concerned she needs to refund that money ASAP.  She shouldn't even be doing business on etsy...could she have REALLY thought those looked good when she sent them to you???  This is really making me mad!!!  Have you heard anything back from etsy?

On a side note, another seller to stay WAY the h*ll away from is moonfaces...I had no end of trouble with her---horrible quality/false advertising/scary and confrontational/liar.  Ugh!

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