5ycamp's reviews

I'm terribly worried so would like to share experience for anyone interested in having a wedding here. I don't know what the update will be but surely I will come back and write another review...but this place was completely irresponsible! After I booked (verbally confirmed and awaiting for the contract to sign and money paid) on wanting to book the ceremony and buy out of the restaurant, the wedding planner at the resort called me back 4 days later and said they accidentally put on hold my ceremony time for another couple! Now a week later, I'm still stuck waiting to hear back from the other couple to see if they are willing to be off hold! The resort has offered us nothing, only apology that "maybe" they forgot to put a hold on the ceremony when I booked; The only thing they can do was to say they have put on hold "the weekend after" as a favor for me!...And this is after I send out SAVE the DATE!! I have been talking to the planner at the resort for over 3 weeks, all to work out the details and never have I been told my date has already been booked!!! They were the ones that recommended this date in the first place too.
I don't know what to do since we're just playing a waiting game. Who has the priority here??? The couple on hold and unreachale or me who has already made up my mind??? I'm very disappointed and stressed now because I may just have to go somewhere else. Its a destination wedding so alot of people are looking into tickets and have blocked out the dates for vacation at work. What do I do with them???