We have heard and seen nothing but great things from this vendor. However, we will never get to experience them for ourselves as she cancelled on us just 6 days before our event in the most unprofessional manner.

It's understandable her reasons for cancellation, as she had a family emergency. However to send a mass email to her next five upcoming clients to cancel is not professional nor personal. Additionally, she knew a day previously that she would not be available for the weekend wedding, and we should have been her very next phone call. Having an extra day to scramble to find a replacement would have been greatly appreciated.

We are expecting a full refund of our deposit as Asja didn't even try to offer replacement recommendations as her contract states.