Imagine planning your dream wedding, everything falling into place perfectly until 48 hours before your wedding a Hurricane destroys it all. Well, that’s what happed to me. Hurricane Irene canceled my 8.28.11 (first hurricane to hit NYC in decades) wedding. The storm forced me to postpone my original wedding placed and hold my reception which was supposed to be in a NJ ballroom to a local restaurant 8.29.11. In the midst of all this chaos Garden State Studio was not flexible AT ALL. They wanted to charge me a scheduling fee! Hello the city is shut down, it’s not my fault plus they couldn’t get my NJ venue on 8.28.11 even if they wanted to!
Because I was now having a small reception at a NYC restaurant I contacted Garden State Studio for a refund, well of course Garden State would not budge. In the midst of chaos they showed no heart. Believe me, I would’ve love to have a photo booth at the restaurant but they wouldn’t allow it. They refuse to offer even a partial refund! I am out over $400 for a Photo-Booth Rental I never used. They’re solution is for to auction off my deposit. I am not sure who they think I am but I wouldn’t know where or how to do all that.
This company does NOT care about their clients at all and is simply money hungry, heartless vendor.
All of my other vendors were compassionate and understanding of my situation and worked with me, EVERYONE except Garden State Studio. They were the only vendor not will to work with wedding being canceled. Can you imagine dealing with a vendor like this when your dream wedding has been canceled due to storm; no fault of your own
If you are looking for work with a vendor with heart and compassion, this is not it.