Horrible customer service!!! I found two beautiful holiday dresses for my daughter in this website. I placed order. And wait.. for a while. I didn't get any confirmation so I called the customer service phone # twice. But no return call. Called again. The answering machine was full. I couldn't leave the message.
At this point i thought the is fraud.
Week and half later, right before i call my credit card company for charge back, they called me and tell me they don't have one of the dresses. The...
So I told them send me what they have. I received the dress in the FREE UPS package without invoice. What kind of company is that?
Then.. 2 weeks later, they called me if i still want the other dress they didn't have. It turns out they charged me two dresses and keep one of my dress for back order without telling me. How would i know they did charge two dresses price when they don't send me invoice?
I really do not recommend CUTIECLOTHES.COM
It was worst online shopping experience ever.
Ste 216
Los Angeles, CA 90013
I have purchesed three dresses from My Girl Dress and have been very pleased. The dresses are beautiful high quality dresses for a reasonable price. The customer service is great.
I did have a shipping problem once, but the customer service rep handled it very professionally and with urgency. The problem was quickly resolved. I was very impressed. I am a very happy customer and would recommend them to everyone.










