Choosing Bella Pictures was the worst decision we made for our wedding. There was not a single stage of the entire process that was easy. It took over 1 year for us to get our album after a host of printer errors and delays which Bella took 100% of the responsibility for. They just barely delivered our album but only on the threat that I would be canceling my order and asking for a full refund. Instead, we got our album and a partial refund. Do yourself a favor and stay away from Bella Pictures. Everytime I look at my album I'm reminded of how awful the experience was and the unhelpful, unapologetic customer service. They're not worth the hassle.