I agree with all of the previous reviews 100% and just wanted to let others out there know that this is the place to shop! I tried some of the other jewelers in Charlotte, some that happen to be listed in this review, and just did not get the same level of customer service at the other stores. The great pricing is an added bonus! After having a wonderful experience getting our wedding bands and e.ring at Diamonds Direct, I returned to pick my brides maids gifts (classic pearl studs and bracelets) all at great prices...daily I am urging my fiance to go there to get my wedding gift, reminding him how much we saved on all of our previous purchases! I am looking forward to a life time of purchases from Diamonds Direct!!!