I really wanted a chocolate fountain but the price was outrageous for our budget and number of guests. I was referred to Jane by another vendor and she proved to be a veritable gem. Jane agreed to do the event for us at a very nominal charge provided that we obtain the items for dipping—then showed up with several selections of her own! The display was gorgeous, she set-up and had the fountain flowing before I walked down the aisle, and made the event truly memorable. None of our guests expected it and neither did my husband who was well aware of what other companies were charging.

No one in our family or friends had ever heard of wedding insurance and nearly everyone thought we were insane (and foolish) to purchase protection. I had doubts about it myself, right up until our event coordinator cancelled out of the blue, then neglected to return our deposit (despite promises to do so) and our new coordinator was going to cost more than we had budgeted for. Not only did having the policy mean that we recouped our deposit in full, but we received an additional 25% of the original contract to cover the additional costs. All we had to do was send the insurance company the signed copies of the contracts with both vendors. Our room stager backed out at the last minute as well claiming that she couldn’t get into the room and refused to return our money, then tried to deduct a “consultation” fee for meeting with us (one time) which the insurance company returned as well. It was well worth our money and peace of mind.

Andrea took on the responsibility of being our day of coordinator after our previous coordinator quit out of the blue informing us that she had “other events” scheduled for the day in question and would no longer be able to do our wedding. Andrea was worth every single penny we paid for her services and then some. She really made the wedding effortless for me, I didn’t have to worry about a thing, and she really provided extra services that I didn’t count on, from coordinating everything to providing a wedding “book” for all of the vendors and us to ensure that everyone was on the same page.

We got our video back extremely quickly and were very pleased with it. Like most of our vendors, Gary attended the rehearsal and a pre-meeting to make sure everything would go according to plan on the big day. He was the only videographer in the area who was willing to negotiate on price for us and was willing to give us an excellent deal due to the time/date of our wedding and also our budget.

All of the items that we rented were in excellent repair and really exceeded our expectations—especially the beautiful mahogany bar that we rented. Their prices were pretty good too and delivery didn’t cost a fortune either.

Dinner was great, if a bit pricey. The “special” dessert we requested though wasn’t that wonderful and we paid a premium price for it. Other than that, dinner was fantastic.

Loved them both! They did a fantastic job providing photo-journalistic style photography. I really loved the fact that we were able to purchase a CD of high resolution images and have our own photos printed. It has saved us a ton of money.

I guess I wasn’t too surprised when we said we didn’t want a diamond engagement ring that the manager immediately passed us off to a junior sales associate. However, the first ring we picked out and purchased did not match well with our chosen wedding bands so they easily took the ring back and replaced it with another that did go well. I thought their plain wedding bands were heavily inflated but the aquamarine ring we purchased for my engagement ring was a good price.

Kate created custom invitations using very expensive (and previously unaffordable) Portfolio elements that were raved about by all of our guests. All of the inserts were contained in a folder that had a custom seal attached to it. I can truthfully say that our invitations, programs, etc., were all one of a kind items.

Our honeymoon was fantastic but pricey, especially considering the time of year. We elected to stay on the club level floor which offered more amenities and had in room massages done which were excellent. Our personal concierge helped us make arrangements for carriage rides through “Holiday of Lights” exhibit and dinner reservations at Salacia, the hotel’s exclusive restaurant. The hotel staff also staged our room for us with rose petals and electric votives as well as a romantic CD (items provided by our wedding coordinator). The only complaint I had was that we reserved a bed and breakfast package with a late check out of 4:00 pm then found ourselves locked out of our rooms and the club level floor after 1:00 pm on the day we were leaving.