Same owner, same scam store. You can change the name but you can't change the fact that this woman's mission in life is to ruin your wedding. Michele Mears is a thief and a liar and she has to keep moving and changing the name of the store in a pathetic effort to escape the TONS of negative publicity she's had from angry brides and grooms. I'm a victim of her terrible business model - after I signed a contract I never heard from her again until I threatened a lawsuit, and I eventually had to get a dress somewhere else 3 weeks before the wedding because she never ordered mine. She called the police on me. I was afraid she would show up to my wedding, and I'm not even kidding. THIS is the kind of person she is. Search for "Le Bella Coutre" and "Alexa Bridal" on this website and read the stories. Then look up the stores on Yahoo! reviews. What she does is despicable, she belongs in a jail cell.

Alexa Bridal Couture is a scam store - don't go there! I have never been so humiliated by a store in my life, they have the worst customer service and the experience there nearly ruined my wedding. I got married this past August and originally went there last January. I liked a dress there and thought the price was right, so I stupidly signed a contract. I never found out the designer and heard from other customers that the owner rips all the labels out so you can't look at the dresses anywhere else. The owner Michelle Mears says that all the dresses are her "custom design," which is a complete lie because I later saw my EXACT SAME "custom designed" dress in a bridal magazine. When I came in for my fitting, the store was a mess and all of the girls there had no idea what was going on, or where my gown was. The girls were nice and tried to help but couldn't do anything but Michelle kept screaming at them. I saw another bride crying that her wedding was coming up IN A WEEK and had no dress! Michelle just ignored her and her whole family, this poor girl and her sister were crying hysterically, it was awful.

I started to get worried and I definitely had reason to, when my dress was finally brought out, it was the same sample I had tried on! One of the straps was broken and it was stained on the hem and on the skirt part of the dress. Michelle insisted it was new. I read the other reviews on this site and the same thing happened to another poor bride. Michelle promised to order another dress for me, all the while saying that the first dress was "new" when it obviously wasn't.

Every time I called after that to find out if the new dress was in I was either put on hold indefinitely or hung up on. The one time I got Michelle on the phone she said that the dress was being shipped but couldn't tell me when it would be in. She then told me I was "harrassing" her for asking about when my dress would be in! Mind you, this was just two months before my wedding! Michelle was rude, obnoxious and unprofessional. I have seen her scream at her employees, ignore customers, and scream at customers. I cannot believe she owns a business. Seriously, this store almost ruined my wedding. I finally bought a backup dress at David's Bridal where they treated me with respect, sympathy, and got everything done quickly and professionally. This store is a joke. The last time I was there (for a "fitting" that never happened), another bride told me that Michelle had called the police on a girl for asking for her money back when her wedding dress still hadn't come in. How is this place in business? It's a total scam!

Please, ladies, DO NOT GO TO THIS STORE! There are so many more wedding dress stores that deserve your business.

Since Michelle Mears moved her business to Yonkers and now calls it "Alexa Bridal Couture", let me share my experience with her when the store was called Le Bella Couture (YES they are one and the same, she had to move because word was spreading quickly about her fly-by-night business model.)

I wish I could give this bridal shop ZERO stars! I have never been so humiliated by a store in my life, they have the worst customer service and the experience there nearly ruined my wedding. I got married this past August and originally went there in January 2007. I liked a dress there and thought the price was right, so I stupidly signed a contract. I never found out the designer and heard from other customers that the owner rips all the labels out so you can't look at the dresses anywhere else. The owner Michelle Mears says that all the dresses are her "custom design," which is a complete lie because I later saw my EXACT SAME "custom designed" dress in a bridal magazine. When I came in for my fitting, the store was a mess and all of the girls there had no idea what was going on, or where my gown was. The girls were nice and tried to help but couldn't do anything but Michelle kept screaming at them. I saw another bride crying that her wedding was coming up IN A WEEK and had no dress! Michelle just ignored her and her whole family, this poor girl and her sister were crying hysterically, it was awful.

I started to get worried and I definitely had reason to, when my dress was finally brought out, it was the same sample I had tried on! One of the straps was broken and it was stained on the hem and on the skirt part of the dress. Michelle insisted it was new. I read the other reviews on this site and the same thing happened to another poor bride. Michelle promised to order another dress for me, all the while saying that the first dress was "new" when it obviously wasn't.

Every time I called after that to find out if the new dress was in I was either put on hold indefinitely or hung up on. The one time I got Michelle on the phone she said that the dress was being shipped but couldn't tell me when it would be in. She then told me I was "harrassing" her for asking about when my dress would be in! Mind you, this was just two months before my wedding! Michelle was rude, obnoxious and unprofessional. I have seen her scream at her employees, ignore customers, and scream at customers. I cannot believe she owns a business. I checked the Better Business Bureau website and she already has 8 complaints for the past 12 months. Seriously, this store almost ruined my wedding. I finally bought a backup dress at David's Bridal where they treated me with respect, sympathy, and got everything done quickly and professionally. This sotre is a joke. The last time I was there (for a "fitting" that never happened), another bride told me that Michelle had called the police on a girl for asking for her money back when her wedding dress still hadn't come in. How is this place still open? It's a total scam!

Please, ladies, DO NOT GO TO THIS STORE! There are so many more wedding dress stores that deserve your business.

Also, don't believe that nonsense about her tracking you down by your IP address. You can't be sued for telling the truth, and she could never do that legally any way. Also, I later found out that Michelle kept trying to call her lawyer to send letters and pretend to sue girls who dared to complain about their experiences, but since she has no credit and no money and never paid him, he kept sending bills and she ignored them, so he dropped her.... even the police in town know her business is a joke, they get called on her twice a week because she's a criminal.

I wish I could give Le Bella Couture in Dobbs Ferry ZERO stars! I have never been so humiliated by a store in my life, they have the worst customer service and the experience there nearly ruined my wedding. I got married this past August and originally went there in January 2007. I liked a dress there and thought the price was right, so I stupidly signed a contract. I never found out the designer and heard from other customers that the owner rips all the labels out so you can't look at the dresses anywhere else. The owner Michelle Mears says that all the dresses are her "custom design," which is a complete lie because I later saw my EXACT SAME "custom designed" dress in a bridal magazine. When I came in for my fitting, the store was a mess and all of the girls there had no idea what was going on, or where my gown was. The girls were nice and tried to help but couldn't do anything but Michelle kept screaming at them. I saw another bride crying that her wedding was coming up IN A WEEK and had no dress! Michelle just ignored her and her whole family, this poor girl and her sister were crying hysterically, it was awful.

I started to get worried and I definitely had reason to, when my dress was finally brought out, it was the same sample I had tried on! One of the straps was broken and it was stained on the hem and on the skirt part of the dress. Michelle insisted it was new. I read the other reviews on this site and the same thing happened to another poor bride. Michelle promised to order another dress for me, all the while saying that the first dress was "new" when it obviously wasn't.

Every time I called after that to find out if the new dress was in I was either put on hold indefinitely or hung up on. The one time I got Michelle on the phone she said that the dress was being shipped but couldn't tell me when it would be in. She then told me I was "harrassing" her for asking about when my dress would be in! Mind you, this was just two months before my wedding! Michelle was rude, obnoxious and unprofessional. I have seen her scream at her employees, ignore customers, and scream at customers. I cannot believe she owns a business. I checked the Better Business Bureau website and she already has 8 complaints for the past 12 months. Seriously, this store almost ruined my wedding. I finally bought a backup dress at David's Bridal where they treated me with respect, sympathy, and got everything done quickly and professionally. Le Bella is a joke. The last time I was there (for a "fitting" that never happened), another bride told me that Michelle had called the police on a girl for asking for her money back when her wedding dress still hadn't come in. How is this place still open? It's a total scam!

Please, ladies, DO NOT GO TO THIS STORE! There are so many more wedding dress stores that deserve your business.