Kahf15's reviews

I had seen that this shop was a "knot pick", and even though I found my same dress at another shop in Pasadena where it was $50.00 cheaper, I decided to buy from a small business owner. Boy was that a mistake! The staff was rude, and misquoted just about every possible price they gave me. Upon ordering my dress, I was told to just put a deposit down, and that I could pay my balance when the dress came in which would be about 3 months later. When the dress arrived at the shop, I was notified that I could come pick it up and pay the balance. I literally sent in the FULL balance of the dress with a check THAT same day. A few weeks later, both my mom and I started receiving HORRIBLE messages from the shop saying that I was violating my contract with them because they have not received payment, and that they are going to use my credit card that I purchased jewelry from the store earlier with. After receiving a few of these messages, I confirmed with the bank that they had cashed my check three days after I had sent it in. I dreaded each of my alteration visits... I cannot tell you the amount of time the lady literally STUCK me in the back with the pins drawing blood, or even better, during my last fitting, just 2 days before my wedding, I noticed that the cups that they sewed into my dress were showing from the side profile. They were completely annoyed when my soon to be mother in law asked them to fix it. Then after paying $250 more than I was quoted for the alterations, I had assumed that I did not need to worry about anything else in regards to the way the dress fit. WRONG AGAIN. The front of the dress was altered so horribly that I was tripping on my dress as I was walking around the DAY of my wedding. About 5 minutes before my walk down the aisle, my bridesmaids started fixing my dress with safety pins and double sided tape!!!! It gets better... After the ceremony, my bustle did not work the way they told me, and half of my dress was left down for my to slip on the entire night. The wedding coordinator had NEVER seen such SLOPPY work before! That says A LOT! I later called the shop to give them a chance to make it right, but they told me that "this has never happened before", like that is suppose to make me feel better? The owner went on to say that she would need me to bring the dress in for her to inspect, but that I could only come during the day Monday through Friday... She truly expected me to take MORE time out of my work schedule for HER mistake. She also blamed me for not telling the alterations lady that the dress was too long. I am not a professional bride.. I did not know that I should walk around the store. THEY had me stand on a little box and she measured from there. She is the professional, and should have known how to check to make sure a dress fits properly before sending it out. To say the least, I never went back. The thought of having to see and deal with the staff at the shop was not worth any credit. I WOULD NOT recommend this shop to ANYONE! You do not want the headache!!!