I ordered my maid-of-honor dresses from here and was VERY pleased with the selection of gowns and dresses, the customer service and the quality of the final product. The dresses took 3 months to make - but I understand that is standard when it comes to ordering bridesmaid/maid-of-honor dresses.
I would most definitely recommend them to any bride or person looking to purchase an evening gown, dress or prom dress.
I will definitely use them again if and when I need a "special occasion" dress.

Let me preface this review by saying that I didn't order a dress from this store. This review is based on my last 2 visits to the store.

Dresses: They have a lovely selection of ball gowns, a-line, mermaid, lace, satin, taffeta gowns. I fell in love with one gown they had - but I wound up going a different route.

Service: Exceptional. On both of my visits their staff treated me with such kindness. They were polite and VERY helpful. The first person who helped me went over and above with helping me find a style I liked. She let me try on dresses I wanted to and didn't try to force me to wear something I really didn't like (as some of the other bridal boutiques made me do).

Quality: I never purchased a dress from the store - but I'd assume they're fine since they come from the manufacturer. The sample gowns, however, are in very rough condition. I visited the store this past weekend in the hopes of purchasing a sample gown for my reception - but the gowns were very worn (and showed it)!

Overall: If I could go back in time I'd have purchased my gown from this boutique rather than doing what I did (the custom route).

Communication: C. I felt that communication between Milly Bridal and myself could have been better. There were times when the communication was great and other times where I thought they had completely forgot about my dress order. I also encountered some difficulty when I requested that they make the bodice of the gown longer in order to achieve the mermaid style (these requests were repeatedly rebuffed despite my obvious concerns).

Timeline: B-. My dress was a month behind schedule. I would never have known had I not continued to follow-up with them.

Product: C+. The dress is equivalent quality to some of the dresses I tried on in boutiques. There were certain area's which I was unhappy with - my dress was made of organza so there are many area's where the organza edging is visibly fraying. I also noticed pen marks beneath some of the ruffle layers (I'm guessing where they marked where the ruffle were to go).

If I could go back in time I definitely would have just purchased a dress off the rack. Although I give Milly Bridal 3 stars I would never want to experience the same level of frustration over a dress ever again. It's just not worth it.

--------- UPDATE JUNE 29, 2010 ---------

I just received my dress from my seamstress/alterations person and she let me know the truth about the gown. She let me know that Milly Bridal was extremely careless with a lot of the ruching on my gown (organza) and that she had to take apart part of the dress to re-work it...but that there were more areas where this couldn't be done.

All in all I would NOT recommend Milly Bridal to anyone. It is a gamble with something you should NOT have to gamble with.

Designing them was easy b/c I did them on my own using Adobe Illustrator. You can download their blank template and design using that or you can build your own.

Shipping - SUPER fast.

Value - great. I got 50 post card save the dates for $20 after shipping (they are glossy on both sides and are printed in full color).

Quality - good. The paper stock is heavy and it has a nice glossy finish. HOWEVER - they aren't as careful as I would have liked with printing the file. Both the front and the back are slightly "off". It is not centered as I laid the file out to be (and I KNOW I did because I do this for work 24/7 and have never had this quality issue before). That said - it's off by only 0.2cm so it's not a huge deal - but still something I noticed.

All in all I'd use them again if I needed something cheap and fast.

I went to Bryan's Bridal in mid March in search of my wedding dress and was greatly disappointed. After visiting 4 other boutiques Bryan's Bridal really took the cake on their poor customer service. The women who "greeted" us were abrupt, rude and dismissive. After selecting a few dresses I liked, the associate assigned to us took us aside to make note of what I was looking for. After telling her I specifically wanted a mermaid style (and that I hated ball gowns) she proceeded to bring me huge pouffy dresses. One after another she insisted I try on A-lines, ball gowns and all things NOT mermaid style! I was beyond annoyed! In addition, she kept insisting that I try on HUGE dresses that wouldn't stay on even when fully laced up.
This by far was the absolute worst experience I had while dress shopping and strongly advise any future brides to avoid this boutique at ALL costs!