These guys were great to work with. They even let me come in and record a song of theirs so that I could learn my first dance to it. They were on time, professional, and sounded great. Marg gave me terrific song advice and they recommended my trumpet player. They rehearsed before the wedding day with my trumpet player at no extra charge and I couldn’t have been happier. These are really a sweet bunch of people!
La Canada, CA 91011
The cake was delicious! (Lemon cake with raspberry jam filling) Cakery Bakery made a special design for me that’s not something they normally do. They even showed me how the spikes on my cake would look in buttercream (they’re usually done in meringue) so that I could see if I’d be happy with it before I booked with them. The cake was on-time, just how I wanted it to look and I can’t rave about them enough. Great company!
This is the hardest review to write. When I met with Karri I instantly loved her and my FI and I clicked with her. She was helpful in the beginning answering emails quickly suggesting vendors for me (she suggested my DJ whom I loved!).
About two months before my wedding Karri let me know that a family emergency came up and Courtney would be taking over as my doc but she would still be working with me on the timeline and everything else. (This is fine, I know what the emergency was, and I totally understand her not being able to do my wedding).
I met with Courtney so I could get to know her and I liked her. She seemed a little high strung but I thought they could be helpful on the day-of to get my vendors going. She said she’d work with my on a rental list, etc. I never received the rental list that she promised me.
When Karri and I were working on the timeline we’d send drafts back and forth to each other. Sometimes it took a long time in between drafts and sometimes I thought the timing was a bit off but we finally got it down to a version that worked beautifully.
When the timeline was done I was emailing with Courtney and she said that she’d be at the wedding around 1pm. (I was getting there at 9am and other vendors were arriving at 11am and noon). When I told her that I really wanted her there by 11am she said she had to work that morning but that she’d try. This really upset me since I was paying a lot of money for her to be there on the day-of and I expected her to be there the whole day-of. I spoke to Karri about it and she spoke to Courtney and Courtney was there by 11am.
Courtney picked up much of my wedding stuff the week of the wedding and stored it for me so I didn’t have to deal with it. I really appreciated that.
On our final walk-through Chris said he needed to speak to Courtney about something privately (a surprise for me I assumed). As I walked away so I wouldn’t hear Courtney said “Don’t worry, I won’t let him mess up your wedding.” I know she was trying to be funny but it made me mad that she referred to it as “my” wedding since I felt that it really was Chris’s wedding too.
On the day of everything flowed pretty smoothly considering that my florist ran late and I had a very difficult venue. There were just a few things that upset me. First of all, I had given Courtney reserved seating signs for family at the ceremony and written on the back of each one exactly what seat it was supposed to go on. I had even clarified which side I meant by “right side” etc. with her so she’d know exactly where they went. On the day of she switched the sides of them because (as she told my Mom) the brides family is supposed to sit on the same side as the bride. I didn’t want it this way because I wanted my family to sit on the opposite side of me so they could see my face and visa versa. When my Mom told her that I had done it the opposite was at rehearsal (I ran my own rehearsal because Courtney couldn’t be there) she said that that just wasn’t how it was done. This made me the most mad.
I had also given her my something blue (a pin my brother had bought me) and she said she’d make sure that it got onto my bustle after the ceremony. It never did and I found it in my leftover wedding supplies that I took home after the wedding.
I’m also not sure what happened to my piece of cake that was sitting on my sweetheart table but I never got to eat it and it was boxed up for me to take home in the box I provided to her. This could have been the caterer’s fault though.
I had gone over the order of the toasts several times with Karri on the timeline but on the day-of Courtney did them backwards. When she told my MOH that she was up first and my MOH said that she was supposed to be last (because of severe stage fright) Courtney told her that we were changing it. I had put them in that order for a reason and there was no reason to change it.
Lastly, at the end of the night we were loading up the shuttles with the stuff that needed to go back to the hotel Courtney complained to me about how the drivers of the shuttles didn’t want to work and they were arguing about who was going back to the hotel with me. I’m not sure what was going on but either way, I feel like the DOC should never complain to the bride. It stressed me out and I shouldn’t have had to hear about it.
All of that being said, I know that Courtney did a lot for me on the day-of. She kept the activities on time and I didn’t have to pay attention to what was coming up next. I know how hard day-of coordination is and I appreciate everything she did for me.
Los Angeles, CA 90034
(310) 204-0363, (866) 462-2552
When I called BBJ Linen to place my order they were sweet and quick to fax me the order request. When I requested the celadon lamour napkins with a celadon back (not a cream backing) like it says they have on their website I ran into some problems. They had trouble finding these at their warehouse and it took them 4 days to let me know that they had them. Then they faxed me a paper that listed my order and the price but said my order wasn’t finalized yet. When I called to find out what was going on they said it was finalized and not to worry about it.
In the end, they did show up on time and they were what I had ordered. They were easy to ship back and reasonably priced.
I give them a B because when I would call to check on what was going on they representative was very rude and acted like I was such a burden for trying to order through them.
North Hollywood, CA 91601
I worked with Chris and Alicia at Truly Yours and have pro and cons to going with them.
Pros: The prices are great. Their prices include all waitstaff, tables, chairs, settings, etc. and I was even able to rent my generator, dance floor, and shuttles through them. It was great to have a one stop shop like that.
I also thought the food was amazing! I got many compliments. He was also willing to work with me when I wanted a special chocolate dipping bar and he created a special set-up just for my wedding.
They were on time and set-up up everything beautifully. The reception looked great!
They didn’t tear down anything before the party was completely over and I appreciate that.
The waitstaff was so friendly! The looked nice were able to laugh and have a good rapport with my guests.
Cons: Chris and Alicia can both be a little scatter-brained and I had to remind them of things several times. Alicia was supposed to get me the set-up the week before the wedding so that I could label it with table numbers and how many settings needed to be at each table. She never sent it (luckily I gave a drawing to my doc) and the day before the wedding she calls me to tell me she’s emailing it and wanted to know if I could fax it back to her. I told her I was on my way to my rehearsal dinner and she’d have to work with my doc. Why she called me and not my doc in the first place is beyond me.
I also explained to Chris before the wedding that I wanted my photographer and videographer to be served their food before the guests so that they would be done eating by the time my guests were served and we were going around to the tables. Chris refused to do this. I just don’t understand the mind of a caterer who will not do what the bride and groom wish for no other reason than he just doensn’t think that’s the way it should be done.
I also heard from some of my guests afterwards that the waitstaff was clearing half-eaten plates and drinks that only had a few sips taken out of them. When my guests would go to the bathroom they’d come back to find their plate gone.
The last major issue I had with them was that I had a 100 person cake and 67 guests however many of my guests (two whole tables) said they never got any cake. I don’t understand what happened. From the pictures it looks like they were just cutting the slices way too big.
Honestly, I found Chris and Alicia to be a pain to work with (Alicia more so than Chris) but I couldn’t beat the pricing they offered for the quality of food/rentals I was getting.
Sherry and her assistant (whose name I sadly can’t remember) were amazing. My trial with Sherry was okay but after I got home I felt it was too heavy. I emailed her several times to make changes and she was very receptive. On the day-of she was on time, set up quickly, and did an amazing job. I loved my hair and make-up and got so many compliments. She even stayed after she was done to wait for my florist to show up with the flowers for my hair.
Her assistant did all of the Mother’s and bridesmaid’s hair and they all loved what she did.
These two girls are amazing and I highly recommend them!!!
Long Beach, CA 90804
I got my ribbon for my invitations here and the selection is amazing. So much ribbon! Great quality, helpful staff, and very good prices!
I bought my cake serving set from them. I was not very pleased. Shipping was expensive and slow, the engraving was done on the knife when I thought it would be done on the spatula, and the picture didn't display these rounded edges that ended up being on it.
It wasn't a terrible experience for something that wasn't very important to me but it wasn't great.
Malibu, CA 90265
I spoke with the manager at Casa Malibu in September 2006 for my September 2007 wedding. They only have about 16 rooms so I wanted to get a jump on it. I was informed that they didn't book blocks of rooms (which is okay) and that they weren't booking for the next September yet. I was told to call back in late October.
When I called back in late October I was told to call back around Thanksgiving, then Christmas, then "just keep checking." After Christmas, I called every two days to see if they were booking yet because I needed a lot of rooms.
December 31st they weren't booking yet, January 2nd I called and was informed that they only had two rooms left.
I spoke with the manager that I had originally spoken with in September (and he had taken my name down) and was told that they gave the rooms away all that day (yeah, right) and that they "really aren't a wedding place." When I explained how I'd been trying to book since September yadda yadda yadda, the only reply I got was "we really aren't a wedding place." I wasn't trying to hold my wedding there, just sleep there!!!
This place is ridiculous to work with. I don't recommend them to any bride.
Lexington, MA 2421
I used Vistaprint for our std magnets and postcards and was very happy with their service. Their prices are reasonable and their turn around time is fast. You can upload whatever design you want them to print and they will even give you templates for Photoshop so you know exactly how your design will be cropped.
They printed the colors just as we'd imagined and when I had questions about the cropping that would occur their customer service phone staff was helpful and knowledgeable.
The only thing I didn't love was that I had paid for "glossy" postcards but only one side came glossy even though I had put in the notes section of the order that I wanted them both to be glossy. It wasn't a huge deal though and they were definitely worth the price I paid.