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Luckyinvegas's reviews

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Married
Wedding Month:
October 2008

Wedding Area:
las vegas

Member Since:
October 2008
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Emerald at Queensridge
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Overall Rating:
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5 out of 5.0
Value for Cost:
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Flexibility:
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Quality of Service:
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Professionalism:
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Responsiveness:
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891 S. Rampart
Las vegas, NV 89103
(702) 242-5700
10/31/2008

My husband and I recently got married at Emerald at Queensridge. This process began about seven months ago! We had literally looked at and researched at least twenty reception sites prior to making our final decision. Believe me, this was not a hard decision to make once we went to Emerald at Queensridge. We had gone in without an appointment to get a tour of Emerald at Queensridge. It literally took our breath away! The bridal suite had every amenity possible- from hair and make up stations, private restroom, fully stocked refrigerator and more! The outside courtyard and gazebo was absolutely beautiful, with magnificent landscaping. The winding staircase in the reception area is like nothing I have ever seen. This is a true fairy tale setting in Las Vegas! From start to finish, there was extreme attention paid to even the smallest detail, with nothing left to chance. Over the seven months of planning, there were probably no less than 50 phone calls made, and numerous drop in visits to discuss our wedding. Each and every interaction with every member of their event planning team was great. Everyone was pleasant, caring, and personable. My husband and I both felt during every step of the way the staff was their to support us and assist us- as well as put up with all of the over the top anxiety that is experienced when planning a wedding. On the day of the wedding, everything went smoothly and seamlessly. When our cake was delivered by an outside vendor of our choosing, Renae ( one of the owners) immediately noticed that the cake was not set up correctly. She immediately contacted our cake vendor, to have this matter rectified. It was rectified immediately. If it hadn't been for her close attention to detail and checking on our cake the minute it was delivered, it most likely would have collapsed. This was all without us having to lift a finger. We had a fabulous buffet lunch including Asian flank steak and Lemon Chicken which were outstanding. The chef decided to add an additional vegetable to add more variety to the buffet. This greatly added to the menu that we offered and went above and beyond what would have been expected as "great" service. I must also add that this decision was made on the wedding day, just hours before the meal and we were not charged a dime for this last second addition to our menu. Both of the owners, Renae and Leon were at our event the entire time. They were constantly checking on us and the event, to make sure that nothing was overlooked. I was even given a swift order to return to my seat and eat my meal, that the chef prepared an amazing meal and I was not to miss it. Needless to say, I did what I was told. I am glad that I did because I can't say enough good things about the meal that we had.

Both my husband and I had a favorite champagne which was able to be specially ordered for us for our event without a problem. There was never a moment in which we felt pressured to do anything other than the way we wanted it to be. We decided to go with all of the Vendors that they had recommended and we were not disappointed. The DJ, Brian, went above and beyond a house DJ. He mixed our first dance wedding song which included five songs spliced together. The Video Package was amazing. The instant edit and photo montage brought tears to our eyes. The florist was absolutely fantastic! I can't rave enough about the quality of service provided to us by the package of vendors that were put together by Renae, Leon, Shane, Ron, and all of their helpful team of coordinators. I

It was time to view our long awaited pictures ( 1 1/2 weeks!) It took us over 5 hours and two visits to look through the 1100 pictures that were taken of our event. They were nothing less than spectacular! With all of the time that we have spent at Emerald at Queensridge over the past 7 months, I feel like Shane, Leon, and Renae are part of our family!!! We are so happy with the way our wedding was handled from start to finish, that we have already booked another party for our daughter in September of 2009. We want to thank you from the bottom of our hearts for this wonderful experience, and one of the most memorable days of our lives.

Stacy and Robert

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