Row919's reviews

UPDATE-A friend mentioned David's response to me so I figured I would add an update like he had the rest of the brides do to try and save his reputation. David attempted to contact me several times after my post to get me to remove it. He apologized which does not change what happened the day of my wedding & said that they felt bad so they wanted to send me a $100 check. After that they really wanted me to remove my post which seemed like just because they sent me a $100 that I would do so. I honestly told David that I felt like Brides should know the good & bad about Pacific Hills & that I would not be removing my post. He tried to have my post removed and everything..crazy! I hope all of you brides out there find a good venue, but I would suggest looking else where. Please contact me if you any questions about my post or the services I received at Pacific Hills.


The place is beautiful, however it does add up QUICKLY! Everything seemed like a dream come true when we booked here for our wedding which was May 3, 2009. However, after that things started to become sloppy, and just not what we expected. David was a nightmare to get a hold of. My husband & I would have to make lists of questions that we had for him so that when we finally got him on the phone we could get things answered. He basically gave us the cold shoulder because we did not want to use his florist, after we saw a mock setup they provided which was not even the correct colors for our wedding. David actually offered to spray paint the flowers, which was a huge sign that we needed to find someone else for the flowers. Then the day of the wedding we had to ask for what should have been our complimentary champagne. We had extra food due to the fact that people did not show up, and some of my guests noticed so they asked for a piece of chicken and roast beef instead making the choice of just one selection however, numerous guests said they were given a dirty look, and basically denied by the servers. My father in law asked David during the wedding to please bring the food back out for individuals who were arriving late, or just simply wanted seconds but this was never done. I paid $10,000 for a food & beverage minimum but I have no idea where all of that extra food went that night. It would have been nice to have been given the choice of what happened to it. Also, before our wedding was even over David, and his crew were basically giving us the boot. They were packing up all of the my tables (with large trash cans on wheels), and had the lights on while we were still dancing with guests!!! My husband, and I just could not even believe our eyes!!

Overall I would say that the place is very beautiful, but for the money you spend you could probably find a place that will offer you a much better price & way better customer service.

Good luck brides, feel free to message me should you have any questions!