I ordered from Eastsote.com 2 years ago. Although they made mistakes, they rectified after I spent $78 more and time delayed. This time, I placed 2 orders. Given the experience I had previously, I meticulously detailing the measurements and specific requests, and confirmed with Eaststore.com. However, the results were disastrous.

The first one, they used the wrong material with much busier pattern than I specified, the patterns are not neatly matched like they are shown on the jackets in the website. To top it all, the dressmaker decided to use bigger and multi-color buttons from the simple ones I selected. The jacket ended up with random patterns, so busy and colorful that makes me look like a Beijing opera singer. I detailed the “wrongs” to Eaststore.com a number of times, they didn’t even dignify with a response!!

The second one is a burn-out silk in beige multi. On the website, it is nice beige color, but my is more of white than beige since the lining is in pure white without the nice beige piping on the jacket! The measurements were out of wack. I look like a hippo bride! I took photos with a tape measure to show how the measurements are different from my order. They refuse doing anything about it. They wrote me back, “We checked the items with your sizes and requests, we are sure that we made the correct items from here”!!! I found it is a totally dishonest, distasteful way to treat their returned customer.

Of course, I’ll NEVER go back to Eaststore. The store is no longer a credible on-line shopping place. They promised everything to get you send the money, fall so short in delivery.