Chicago, IL 60614
I have to say that I was very dissatisfied with the quality of the photos, lack of professionalism and empty promises made by Modern Image
I got a really bad feeling about this company the day of our wedding, when Joe our photographer told me “This makes my job so much easier when I shoot a bride that looks really good” I could not believe my ears!!!!!!! It’s my wedding day! I’ve hired you to capture this moment, not to make sleazy comments about how I look!!! Very rude and unprofessional!!!!
90 days have passed after our wedding and we have our photos on a disc that needed major retouching and still no wedding video! We were told that 90 days after our wedding we would have our video and I was still going back and forth with emails and owner Gerry because every time they would “edit”the images of bridal party, they seemed to not know what they were doing! These pictures looked horrible!! It took them 4 times to get the editing correct!!! We paid a lot of money to have good quality photos and in the end it was a waste of money!
That same week I put a review on the knot.com and immediately received a call from the owner Gerry asking if I could take it down. I told him how upset I was and was told he would try to do his best to make us happy and get us our album if I took posting down. It was a big mistake on our part for actually trusting him and removing comment. He still had not done a thing to make this situation any better.
Recently we were offered 1/2 off discount by owner Gerry, then he suddenly took back what he said, when I had called to set up payment!!! Theres no communication here with this co and nothing trustworthy either.
BE VERY CAUTIOUS ABOUT BOOKING WITH MODERN IMAGE!!!
If you choose to do so, get all the album details upfront because after the wedding the fees will begin!!!