abs52910's reviews

After visiting places like Alfred Angelo and David's Bridal, I was a little discouraged about dress shopping, and then I walked into Bridal Elegance by Darlene. It was like night and day - I didn't need an appointment, she let me sit down and pick out the dresses I wanted and then led me into a dressing room to try on. The thing I'll stress is that Darlene was so so knowledgeable, she knew all the different cuts and styles, where it would be bustled and then took it a step further and brought out a beautiful Maggie Soterro dress that I hadn't marked but she thought I would look good in anyway. It was a perfect mix of everything I had been looking for. She encouraged my mom to take pictures with her blackberry, and then encouraged us to come back with a digital camera as well. There were no pressure tactics, she didn't treat us any less because she would not get a sale that day - it was everything I had hoped a dress shopping experience would be. I haven't bought my dress here yet, but I am confident I will. And Darlene has my business for life!

I really had the worst experience there - I had flown in from out of town specifically to try on dresses (I'm having my wedding in Albuquerque) -- made an appointment -- the first part of the appointment was great, my consultant was helpful. After about five dresses, the manager asked me what my favorite dresses were so she could possibly pick something similar -- I had two very distinctive styles I liked so basically she said that I'd have to come back to try more on. I told her that i was from out of town and flew in specifically for this. She said that they had no stores in my area and at that point, no more dresses were offered for me to try on. Apparently the appointment was over. It was 4:30, they did not have another single person in the store, and the store did not close until 6:00pm. I will never go back to an alfred angelo with this kind of customer service.

I visited 4 dress shops this weekend and this one was tied for the worst. They switched consultants on me about 15 minutes in without even telling me. The consultant they left me with did not pay one ounce of attention to me after she somehow determined that I would not buy my dress there that day. Yes, I was at the beginning of my dress hunt, but if I had found a dress that I liked - I would've put the money down. Her attitude pushed me away, she yelled at me for not carrying a train so it didn't get dirty and most importantly, none of their dresses were very well constructed. Maggie Sottero and Demetrios gowns fit a womans body much better. I'd rather spend my money on a bridal store where they actually try and help me