acidmars's reviews

I was definitely less than impressed with Design Visage. I decided to go with this vendor because they were one of the preferred vendors for my wedding site and I really wish I had made a better decision about hair and makeup for such an important day. When I went in for my preview (which is $150 by the way and is not put towards your final balance)the person I had was very personable and nice but right next to me there was another makeup "artist" talking a bride through her contract asking her if she wanted to purchase mineral powder for touch-ups on the day, another $22. Oh and did she want the lip gloss? $12. more. When the bride tried to explain that she had a Bare Escentuals mineral powder she could use the "artist" proceeded to explain that Bare Escentuals is "not the same" and would not work at all. Hmmm...last I checked Bare Escentuals was the top-rated, top-selling mineral powder in the U.S. And the lip gloss she offered? It looked like one of those cheap, Lancome Juicy tubes knock-off brands. I began to become uncomfortable watching this price-gouging display. But I paid my $150 and was stuck. My "artist" asked if I wanted hair extensions and then after she put some tracks in and proceeded to rave about it (even the traveling saleslady the chair over put in her obligatory "Oh. My. Gawd. You look BEAUTIFULLL") she then informed me that each track was an additional $40. On top of the $250 balance. When it came down to the contract at least my person didn't try to price-gouge me (I think she knew better) but told me that I had to pay for all of the services (including all of my bridesmaids and moms) on one credit card because they "can't keep track of everyone's payments". Hmmm...you can't keep track of money you're receiving for services? That's an extremely troubling habit for a business I would think. Then she "totaled" up the price and gave me some arbitrary number. I tried to work out how she came up with it and could not. At all. Not with taxes. Not without. No clue. I had to ask FOUR times for a breakdown and actually never received one. I wanted to cancel the whole thing but I booked very close to my wedding and couldn't do so because that would leave me hanging and all of my bridesmaids and mom and me out $150. When I went to pay the final balance I told another person at the salon that we were all paying separately and she said "Oh! No problem". Hmmm...apparently this lady had no problem keeping track of money. And when I asked HER to break down the final balance she couldn't match it up to my "artist's" number either. Surprise, surprise. So I only agreed to pay for the figure that I arrived at (and she, too) and there was nothing they could do at that point because I insisted on paying separately. Really what I think the lady meant about "not being able to keep track" was "not being able to add some charges on the the total without you knowing why". At this point I refused to let them jerk me around. On the actual day, again, my "artist" was very personable and everything and my makeup was alright (no primer; on any of us) lasted longer than when I had the preview but didn't really wow. I hated my hair. Pieces were coming loose, there was visible bobby pins everywhere (you can see them in a TON of pictures. Boooo.), and it did not hold up at all well. It was a very simple style as well, so I was baffled. My bridesmaids looked pretty and fresh, but again, definitely NOT AT ALL WORTH THE PRICE OR THE HASSLE. From my experience this business seems shady; nothing is upfront and it is extremely over-priced. I am honestly shocked at all of these glowing reviews because my experience was terrible over-all. I would be happy to answer anyone's questions if they want to know more about my experience; just email me acs_oc@yahoo.com

I was truly disappointed and feel stupid for getting duped, honestly. That was the one thing about my wedding that I regret, everything else was beautiful, except I didn't feel beautiful and that is really sad.