acolella's reviews

I got my bridal gown at the Sunrise store and the initial visit was great. The sales women helped me out and was a pleasure to work with. After I purchased the dress it was another story. The seamstress was rude and argued with me & tried to tell me that there was something wrong with my body and not the dress. I gave her the benifit of the doubt when and allowed her to hem and bustle the dress but I did voice my concern to the store manager and told her how rude and innapropriate this woman Joy was.
A month went by and it was time for my 2nd fitting. Again Joy was nasty and not helpful in anyway. We noticed that there was black hair at the bottom of the dress and she told us it was from the floor and when she steamed the dress it would come off. The bustle was awful and the hem uneven. When we asked her to add a button so the corset would close completely and not have a gaping hole she told me she didn't want to take the dress home to add a stupid button. We then noticed that the hair was not only on the bottom of the dress but all up and underneath the top layer. It was disgusting and completely innapropriate.
Not to mention the seamstress didn't even address the issue and decided to leave me standing there while she went in the back of the store.
It was a horrible experience and I would not reccomend the Sunrise location or their seamstress to any bride.