I can honestly tell you that this experience will remain with me forever.
Ms Lieberman paid total attention to me and my family as I sought my gown.
I have read some of the negative reviews and can only surmise that the brides were either "entitled" types, frazzled by the whole pressure of a wedding or perhaps, rude themselves.

The shoppe is elegant, the owner and staff are remarkable in their attention to detail. While I was in the store a gaggle of young women entered and began touching everything they could see, with no respect or care, as if it was a basement sale at Macy's. Ms Lieberman asked them to please wait for staff and when one of the girls gave her a combative attitude, Ms Liebermann informed her she would be unable to remain on the premises. My family and I gave her a round of applause for putting the rather pushy girl in her place.
My experience was A+ and I have since returned to buy my sister's gown

Alex