I had a similar bad customer service experience as others had. We went in for a cake tasting and the girl working there acts all uppity. Uh, you're working in a cake shop in a building that looks like a strip mall. She also had to walk into some back room to check the pricing on every little thing which I thought was strange. Turns out what was hiding in that back room was this rude ogre who seems to be the manager or owner. He is extremely nasty to deal with and should not be running a wedding cake shop. Count yourself lucky if you do not have to deal with him.
I thought the cakes tasted fine but I definitely did not order from them due to their horrendous customer service. You can order a similar cake from another vendor with people working there who are nice and happy.

