The short story: The photos are nice...yes. However, we were told we would receive 800 photos 4-6 weeks after our wedding. It is now 5 months after our wedding and we have only just received the digital images and our prints are no where in sight. We also will only be receiving 350 photos. Not 800.

The long story:
I am taking some time to write you about my concerns about Blue Dandelion Photography. My husband and I used their services for our Sept 2010 wedding. When we were first searching for a wedding photographer we were living in out of town. This meant that we had to do much of our planning from afar. We found Blue Dandelion Photography on the internet and really appreciated and admired their style of photography. After requesting some information about rates and packages (which was sent to us via e-mail), we really felt that this would be the right photographer for us and we booked them and the Something Blue package. Since our wedding over 5 months ago we have come to realize that Blue Dandelion was not a great choice for several reasons. The brochure sent to us our package stipulates that we receive 800 fully edited photos within 4-6 weeks of our wedding. Several weeks ago we finally received the digital images of our photos but we have yet to receive any of the prints. We will also only be receiving just short of 350 photos, as opposed to the 800 that was listed in the brochure (and we signed our contract based on that brochure). When we brought this to Doug and Courtney's (the photographers) attention, they said that "fully edited" just meant that it went through their visual editing process which means that they look through the images to see which ones they liked the most. We wish this would have been explained to us in the beginning because "fully edited" to us means completed images that we receive. Another concern we had after we saw the images was that many opportunities and details at our wedding were missed. For example, there were no photos of the centerpieces or guest favors. Another example was that we specifically asked Doug and Courtney to take candid photos of anyone wearing a corsage or boutonniere (these people were grandparents or aunts and uncles) and we have e-mail conversations saved that prove this. Many of these people we do not have a single photo of. Doug and Courtney even went so far to say that we didn't even tell them about our desires to have family photographed. When we first expressed our concerns to Doug and Courtney they suggested that we look through all the unedited prints to see if there were some more photos they missed that we might like. We did this and found about 20 some that were overlooked, but none of them were of family or any of the elements that Doug and Courtney missed. They were just extras of photos that had been given to us, but better copies of those photos (for example, in the ones we selected people were not closing their eyes, but a lot of photos that Doug and Courtney gave us people had their eyes closed). They also suggested that we might want an art album to make up for our concerns. We said no, we had already purchased and album that I am still anxiously awaiting to put together. We told Blue Dandelion that we felt we should get some of our money back because the services promised to us we did not receive and definitely not in a timely manner. When we suggested this Blue Dandelion asked us to leave their office and have only communicated to us once through a letter (after our last meeting which was several weeks ago). We replied with our own letter further expressing our concerns but it went unanswered. Furthermore, in their letter to us they made personally demeaning comments about me and my husband, which felt very unprofessional on their part.