at499's reviews

I have been trying to order J.crew dresses for my bridesmaids the last six weeks and I hate to say this but the customer service is horrible at J.crew! They are currently updating their systems to try to make their service better, but it's actually worst! It took them three weeks to place my order and once they did, the sizes weren't available anymore! Another issue I have with them was the 30-60 minute wait times to speak to a customer service representative. I agree with the previous reviews that J.crew dresses are ready-to-wear, but the quality, price and now customer service isn't worth your time.