bnj7200's reviews

My husband of 8 months surprised me a few days ago with an announcement of we are going to renew our vows as he felt he didn't give me the wedding I deserved the first go around. The bad news: I have a mere 3 months to prepare. I frantically searched several websites in search of a gown until I realized there is a reason this is a multi million dollar industry...one of which I have no clue to. I am a simple jeans and t-shirt kind of gal and haven't worn a dress in decades (sad but true). I didn't want any of the hassle of up selling and putting me in a dress that was more for the sake of an upsale than one intended to hopefully become a keepsake for my children. The mission: a destination wedding dress that wasn't going to require a second mortgage but brings my husband to his knees.

I immediately considered the typical David Bridals, Brides of Demetrios etc but after walking into those places I high tailed it out of there. I am sure there would have been beautiful dresses but I don't respond well to pressure sales, albeit I do understand the quotas have to be reached. My husband suggested a quaint store by the name of Bridal Elegance located on Menaul. I was wary where I need not have been. The moment I walked in, I was greeted by Danielle who pointed me in the direction of what I needed without an appointment. I picked what I thought I was looking for and Danielle the gem she is listened to my needs and pulled a few dresses she thought would meet the criteria including some I respectively thought, "Oh my those are just not me!." There is a great selection not only in designer but also in pricing. The store is not stuffy in the least and the air was ever so welcoming. As I began to try on dresses I fell in absolute love with a dress. Not just any dress but THE dress. Here I have to mention that it was a pick that Danielle with her keen eye suggested, one where I inwardly had scoffed. Now came the dilemma; my dress was not available due to stock and lack of time for my wedding date. Danielle, bless her tenacity got on the phone with the manufacturer and tried all she could to make it mine. It looked as though the perfect dress and I were just not meant to be. Much to my surprise the owner, Darlene even went as far as trying to get me the floor sample if the manufacturer would at some later date replace it. This unfortunately was also not doable by no fault of either of my helpers.

Just as I thought I needed to say goodbye to my dress (mind you this was several hours of every attempt possible being made). Darlene came up with an incredible work around so I could indeed make this dress mine with special alterations on what would have been an impossible size. I have NEVER had this great of a customer service experience. I am speechless by what these wonderful ladies provided and would gladly (and will) refer anyone out there to seek this gem of a store out. Weddings are supposed to be a once in a lifetime experience, this store and its wonderful helpers and owner will ensure that one of the biggest aspects of it, that being the dress will be a hassle free experience.