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brookee55's reviews

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Married
Wedding Month:
August 2008

Wedding Area:
salt lake city

Member Since:
June 2008
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elisadawn Couture Bridal
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Overall Rating:
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1 out of 5.0
Value for Cost:
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Flexibility:
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Bluffdale, UT 84065
(435) 590-7157
06/25/2008

I found her a couple months ago when I thought I wanted someone to make me a certain dress. At our first (and only) meeting I gave her a deposit of $550, which was to hold my place in her queue. During that meeting she took my measurements at which point she said something derrogatory about my size. Now, we all know I am a bit of a...voluptuous...girl; I have a little junk in the good old proverbial trunk. Regardless of whether you or I think that\'s attractive or not, if I\'m your customer then you\'re going to treat me like I\'m the hottest thing you\'ve ever seen. The other thing I didn\'t like about that meeting was that she wasn\'t friendly AND she was suggesting things about sleeves and details that I just didn\'t want. I told her very clearly that I wanted no detail and I wanted the sleeves the way they were, but she kept insisting. I finally told her we\'d talk about that part later after she had shopped for fabric and stuff.

About 3 weeks later, after no calls or emails or anything from her, I finally emailed her. She replied a few days later and told me she would have time for me in about 2 weeks. Those 2 weeks turned into a month of nothing, so I emailed her again (I often wonder what would\'ve happened if I had never emailed this girl - perhaps she\'d a just taken my money and run). This time I told her I wanted to cancel my order because I had found a different dress. She replied a couple days later and reminded me that my deposit was non-refundable. We agreed that she would keep $350 to do alterations on the new dress I picked (by the way, the new seamstress I found to do the alterations is charging me less than half of that) and would return $200 to me via mail the next week. Three weeks later, after not getting a penny in the mail much less the $200, she emailed and asked when we could get together to look at what alterations I needed done. I reminded her that she was supposed to have sent me the $200 and that I was counting on that money to order the dress with. She said she would mail it to me that week. Another 2 weeks later I still hadn\'t received it, so I emailed her again asking when I could expect it. She replied and said she had found someone else to take my spot in her queue so she\'d be sending me $450 back.

I called her and asked why I wouldn\'t be getting my full $550 back. She told me the first $50 was non-refundable unless she finished the dress and got an 8x10 of me in it. Well, how am I supposed to do that if you kick me out of your queue? Then she said the other $50 was for research, shopping, and other \"work\" she had done on my dress. My question to this is what proof of product do I have to show for that 50 bones? Nothing. I was articulate and intimidating (2 of my specialties), but I did relent and agree to her sending $450 back because I just needed the money. She said and I quote, \"You don\'t need the money, you just want it.\" Are you kidding me??? Who is that presumptuous to be comfortable enough to make a statement like that!? And what kind of person keeps money for services not rendered? I hope she at least paid her tithing on that filthy lucre. I don\'t know who this girl thinks she is, Vera Wang or something, but at that point she got an earful from me which ended with a threat of legal action if I didn\'t get the $450 within a week.

Lucky for her, I got the money. And lucky for you, after you read this post you\'ll know better than to use the shady, lame, aloof, bad, unfriendly, mediocre services of Elisa Kamper.

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