Why is there not an option for ZERO STARS? I literally just walked out of the store and was so disgusted by their service that I walked into a Starbucks down the road specifically to type this review. I am somewhat pleased to see that, within the past several months, I am not the only one giving this poor excuse for an "atelier" a review of "Hate it." I went there as the bridesmaid of my best friend who is getting married in June. As with most bridal shops, you have to make an appointment (so that you can be helped by the staff, have a room to yourself, the obvious when wedding dress shopping). Our appointment was scheduled for 2:30 THREE WEEKS in advance. We arrived at 2:15 to check in, and spoke to a saleswoman who said she would be right with us. We were not in the market for a wedding dress; however, we were there to buy bridesmaids dresses from a specific brand, and four dresses for the older women in the family (mother of the bride, mother-in-law, godmother, and grandmother). After walking around aimlessly and searching the MEAGER selection of bridesmaids dress samples, I decided to ask one of the sales girls for a room just to try on a dress. Mind you, no one was helping us despite there being FIVE saleswomen behind the counter doing ABSOLUTELY NOTHING and there being three rooms open. She did not offer to help me look for anything else, only directed me to the room and walked away. I tried on my dress with the help of the bride, and assisted the mothers with the dresses that they had chosen themselves- again, without the help of the staff. We were there FOR AN HOUR until someone decided to help us. She must have seen the looks of disgust and dissatisfaction on our faces. I understand that there are several bridezillas out there who are quite demanding, but there was ONE bride in the store with a dress on and several women milling about (and I believe Jaehee herself was there). I asked one of the sales girls to help me. She went somewhere, not sure where, and after waiting another 10 minutes, a woman whom I believe to be the manager looked ONLINE for the dress style we had in mind. They ended up not having the dress we were looking for, despite claiming to be one of the premiere providers of this specific brand (Lela Rose) in the area. The bridesmaids dress samples are strewn about the store, some are damaged, and they have maybe three or four samples from each brand. Ladies, save your time and stay away. Why make an appointment if you're going to treat me and my bride as if it we were an 'inconvenient walk in.' I have received better service shopping for Halloween costumes at a Salvation Army. And to think we were going to spend close to $7,000 there. Women, spend your money at a smaller shop that actually cares about its customers who make appointments and go out of their way to make it to their stores. This place is one Jessica McClintock prom dress away from being a glorified David's Bridal.